38 Reviews
Write a ReviewDealership Experience
5 yrs, 11 mos
Languages Spoken
English
38 Reviews of Aaron Gumpert
November 05, 2024
Well let me begin by saying I had no plans to trade my vehicle. I went to get a recall part updated and ended up buying a new 2025 Equinox. Thank you Aaron in the service department for always making my e vehicle. I went to get a recall part updated and ended up buying a new 2025 Equinox. Thank you Aaron in the service department for always making my early morning appointments a pleasant and thank you for introducing me to my sales guy Mike Prough. He was so nice and friendly and not a pushy salesman like I have had at other places. It is still unreal I have a new car when I wasn’t even looking for one. Thank you Danny in the finance office for explaining all my options and making the transition to the new vehicle the best experience I have had buying a car! I will continue my business with Allen Turner in the future. More
Other Employees Tagged: Danny Hawkins, Mike Prough
October 19, 2024
Charlie has sold me and my husband 4 vehicles and each time was a great experience. Not only does he make the long process fun but he makes it easy on us. time was a great experience. Not only does he make the long process fun but he makes it easy on us. More
Other Employees Tagged: Billy Asble, Charlie Lehner, Dalton Richards
April 03, 2021
Aaron always goes above and beyond when I have any issues with my vehicle, and to get it done in a timely manner. Would highly recommend! Thanks for everything Aaron! with my vehicle, and to get it done in a timely manner. Would highly recommend! Thanks for everything Aaron! More
March 07, 2021
Fantastic sales and trade of my 2017 traverse to my new 2021 traverse. Mike Hurst was very nice and great to work with. Thanks Melanie Row 2021 traverse. Mike Hurst was very nice and great to work with. Thanks Melanie Row More
Other Employees Tagged: Danny Hawkins , Michael Hurst
February 26, 2021
Purchased a 2014 Chevy Sonic this car has way too many Purchased a 2014 Chevy Sonic this car has way too many issues even to be 7 years old. I will NEVER buy another Chevy Sonic!!! This vehicle has been Purchased a 2014 Chevy Sonic this car has way too many issues even to be 7 years old. I will NEVER buy another Chevy Sonic!!! This vehicle has been trash since I purchased it used in 2019 for my 16year old. First issue is the AC kept running hot, every time I took the car to be looked at I was advised nothing was wrong with the AC. Then finally one day while it was running hot air took the vehicle to the service manager Jerome. It ended up being a bad compressor. Then once it started raining we discovered there was a leak in the driver side front door. Took the vehicle back to be advised it would cost $130 just to diagnose. I said never mind we will live with leak and mildrew smell. Then I notice during colder months that the Front windshield frosts on the inside. So windshield wipers are useless. Then the car just started sputtering while driving and while idling. Made appointment and took it in to be told the intake and camshaft cover needed to be replaced. Talk to sales manager Justin told him issue and advised it is ridiculous we’ve not even owned this 2014 Chevy Sonic for a year and I’m already being told besides the $130 diagnostic fee to find out the sputtering issue the intake and camshaft cover needs to be replaced which is approx $800. So now we are at almost $1,000 when I only spent $8350 on the xxxx car. I requested assistance not expecting the full intake and camshaft cover to be paid. Maybe possibly half, but to my surprise Justin agreed to cover the full cost of intake and camshaft cover in full but not the diagnostic fee or the camshaft actuator solenoid seals which you think would be covered since it’s part of the camshaft. Ok fine I’ll pay that especially since thanks to the sales manager Justin I was not paying almost $1,000 in repairs. To the final straw with this car, I get an update stating the ignition coil is corrosive and needs to be replaced another $250. I was livid!!! Aaron in service stated he attempted to get Justin the sales manger to cover this also and he was told no. So I stated put it back together I don’t want to fix it because at this point it just seems as if more and more repairs will be needed.To which Aaron stated not possible car cannot move it fell apart, meaning the ignition coil. So I had to fix the car so I told them to complete the repairs at least it is not $1,300, thanks Justin. But for a brief moment I considered trading in this Sonic for a new one, but I decided not to because this car has been nothing but a big headache. Think I’m done with chevys all together. More
Other Employees Tagged: Justin Bendickson , Derek Dean
February 01, 2021
We took my moms Chevy Equinox in for a oil change. The lube techs that done it was Dalton and Robert. They done a very good job and was very kind. Highly recommend lube techs that done it was Dalton and Robert. They done a very good job and was very kind. Highly recommend More
Other Employees Tagged: Jerome Whitman , Doralys Smith
December 31, 2020
Fast and easy to work with, no stress no pressure and where very helpful in getting my needs meet! I am repeating customer and hopefully will return again! where very helpful in getting my needs meet! I am repeating customer and hopefully will return again! More
Other Employees Tagged: David Cain, Justin Bendickson , Robert Bradley, Tony Johnston, Doralys Smith
December 30, 2020
This is our second vehicle we have bought from Billy Asble. We love our 2021 Chevy Suburban! We definitely encourage our friends to buy from Allen Turner in Crestview Fl. They’re like family! Asble. We love our 2021 Chevy Suburban! We definitely encourage our friends to buy from Allen Turner in Crestview Fl. They’re like family! More
Other Employees Tagged: Danny Hawkins, Billy Asble , Robert Bradley, Ducky
December 12, 2020
Justin was fun and easy to work with. He made the car buying experience light. We didn’t feel any pressure when we accidentally walked into the “wrong” dealership. buying experience light. We didn’t feel any pressure when we accidentally walked into the “wrong” dealership. More
Other Employees Tagged: Justin Reeder, Jerome Whitman , Doralys Smith
December 11, 2020
Justin is absolutely the best sales person I have ever met. He knows the details of the SUVs/ trucks that we were interested in after taking the time to listen to our needs. The dealership is warm and met. He knows the details of the SUVs/ trucks that we were interested in after taking the time to listen to our needs. The dealership is warm and inviting and Justin introduced us to both the Service and Parts departments. We've told friends looking for vehicles to check out Allen Turner and to ask for Justin...we will return!!! More
Other Employees Tagged: Justin Reeder