Aaron Douglas

The whole experience is what I had hoped it would be. The communication was exceptional. Junior, my salesman, is the most genuine person I have ever met in a sales position. The communication was exceptional. Junior, my salesman, is the most genuine person I have ever met in a sales position. More

by john@rcwsc.com Verified Customer Verified Customer

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I recommend BCS Toyota for several reasons. I visited their website and was soon contacted by email with the name of our sales rep, Jessie Nguyen. He met us upon arrival and was generally inter I visited their website and was soon contacted by email with the name of our sales rep, Jessie Nguyen. He met us upon arrival and was generally interested in getting to know our needs and helping us solve them. We were immediately put at ease by his knowledge of their products and his ability to match with our needs. We eventually purchased a Tundra. This was my first time to ever sit in the driver's seat of a Toyota, and I was immediately impressed by everything I experienced from that point on. We left the dealership to compare it with a similar sized truck, and soon realized their was no comparison. We quickly returned and purchased the Tundra. The whole process was made easier by the attentive care and communication from Jessie and his support staff. Since the purchase, Jessie has been very helpful with answering any questions I have had regarding our new truck. More

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Haley had me in and out within 3 hours with the vehicle I was in love with before stepping on the lot! She was very kind when explaining all the new bell & whistles on the vehicle and gave me her cell number was in love with before stepping on the lot! She was very kind when explaining all the new bell & whistles on the vehicle and gave me her cell number if I needed help later. Dan Shaw in the sales tower gave me a great deal right off the bat and worked with me on my budget. Aaron Douglas was great in finance as he explained everything to me, even explaining some things twice! Lastly, Bobby Hall in service is always great and came and spoke with me before I left after scheduling my first service with him. I wish the women's bathroom was still painted black but other than that, truly exceptional service!! ;) More

by Stormi Verified Customer Verified Customer

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Very good and top dealership. The officials are very professional, and kind and helpful. Highly suggest! The officials are very professional, and kind and helpful. Highly suggest! More

by DAVOODSO Verified Customer Verified Customer

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Very good experience. I would definitely come back. I will also tell a friend to go. I would definitely come back. I will also tell a friend to go. More

by BYRON.RYDER Verified Customer Verified Customer

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I've purchased quite a few vehicles from this Toyota dealership throughout the years and will continue to give them my business. Willing to work with me and my budget to get me what I needed and wanted. dealership throughout the years and will continue to give them my business. Willing to work with me and my budget to get me what I needed and wanted. More

by RHODES Verified Customer Verified Customer

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Brianna and finance department did a good job. However, vehicle itself was not delivered properly. It was dusty inside, there were still crumbs from whoever was driving before. I’m not sure whose However, vehicle itself was not delivered properly. It was dusty inside, there were still crumbs from whoever was driving before. I’m not sure whose responsibility it is. There was not windshield fluids left in the vehicle, the tire pressure was very low. So, I had to stop by at the nearest gas station to get these items addressed. I was told by Brianna before I came that oil change and inspection will be done prior to arrival. Obviously, it did not happen. I also have a few dents/scratches inside of the interior driver’s door that I have texted Brianna about a few days ago. I haven’t heard anything back. More

by Konstantin Nefedov Verified Customer Verified Customer

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Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 serviceman argue which would be doing my service? Hounded them about my tags which I finally received & placed them on my Tundra myself! You tell me how it is as! This is my 4th Tundra, don’t know it there’ll be a 5th? More

by KYOSHIMONTOYA Verified Customer Verified Customer

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Requests for info seem to be ignored. This demand for more info will insure I delete future ones. This demand for more info will insure I delete future ones. More

by MEDINA.B1968 Verified Customer Verified Customer

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The people and service are beyond what I had ever expected. I have told several friends about it. expected. I have told several friends about it. More

by KIRKK191 Verified Customer Verified Customer

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