4 Ford Dealers near 92591near 92591

I called the parts department and this lady Nina helped - naomiruth315

I called the parts department and this lady Nina helped me make sure I was purchasing the correct parts and informed me of the cost and time it would take me to complete what it was my car needed to be done. I really appreciated the informative and promptly response that I received from Nina. She helped me with a lot of time of saving, thanks Nina!

CHRIS WAS VERY HELPFUL AND FOUND A CAR IN OUR BUDGET. - thecbrconn

CHRIS WAS VERY HELPFUL AND FOUND A CAR IN OUR BUDGET. THIS WILL BE THE 4TH CAR WE PURCHASED FROM HIM THANKS AGAIN

I purchased a truck from North County Ford with 17k miles - dcburris83

I purchased a truck from North County Ford with 17k miles in late October. However, almost as soon as I took possession of the car, I noticed that there were loud squeaking noises coming from the braking system, which I did not notice on the test drive since we were not primarily in a parking lot, where the noise is most apparent. I then spent THREE solid weeks attempting to get ahold of someone, anyone who could talk to me about what kind of inspection had been done on the vehicle prior to being sold. I left a total of between 8-10 phone messages for the Sales Manager, Used Car Sales Manager, even the dealership General Manager who coincidentally were always too busy to take my call or return my messages. If I could’ve gone to the dealership, I would’ve, but I live out of state. Finally, I get ahold of a sale managers named Brad Triplett who confirmed that there was no record of the brakes having been inspected. He told me to take the car to my local Ford dealership to have them inspect and fix the brakes, so I did. Unfortunately the local dealership did not fix the entire problem at a first go. They replaced the back brakes, which were indeed low, and North County picked up the tab. However, the squeaking noise remained, and the local dealership had to replace the front brakes on a subsequent day. It was at this point, that the cowards at North County Ford, in particular sales manager BRAD TRIPLLET and service manager ALEX PEREZ decided that the fault here was with my local dealership and hence will not be paying to fix the brakes. Alex Perez in particular is an abject coward who refused to speak to me directly. Bottom line here, North County Ford sold me a practically new car, which somehow needed significant brake work the second I left the dealership. They told me they inspected the car to get me to buy it. Then they ghosted me for 3 weeks, and now is refusing to actually to help finish the repair. These people are sleazy cowards and I will never buy a car from them again, and you should not either.