9 Lexus Dealers near 91204near 91204

Working with Richard was easy and very pleasant. - Ray C.

Working with Richard was easy and very pleasant. He answered all my questions in a professional manner and explained all the maintenance procedures to my satisfaction. Look forward to working with him again.

Love the dealership especially the shopping area! - elizabeth

Love the dealership especially the shopping area! Timothy Miller was also top notch! The entire purchase was a smooth process

Purchased my preowned Lexus in 2003 at Falk here and have - jonrocklin

Purchased my preowned Lexus in 2003 at Falk here and have always relied on the Service Dept for special needs all these years. Special gratitude to JOSE and ERIC in the Parts Dept, always willing and able to help -a reliable, friendly and knowledgeable resource, but especially appreciative for FREDDY in the Service Dept for going over and beyond to be of assistance - gracious, competent, with great and friendly customer service courtesy. All 3 a true credit to Jim Falk Lexus of Beverly Hills. They're the best!

Excellent customer service by Randy Castellanos and - Varpet0303

Excellent customer service by Randy Castellanos and Service director Chris Garabedian. The Customer Service team and Service Director provided prompt, professional, and exceptionally competent assistance. Their communication was clear and thorough, and they demonstrated genuine care throughout the process. They made me feel fully supported and taken care of from start to finish. I highly recommend their service.

Enrique Carvajal was the most amazing sales consultive I... - Rayman1168

Enrique Carvajal was the most amazing sales consultive I have ever had the pleaser to deal with. Enrique treats you like he's selling a car to his Mother. There was not a question he could not answer. Took as much time as I needed and I never felt like I was rusher or pressured. Do yourself a gigantic favor and go and see him first, there will not be a need to go anywhere else. Santa Monica Lexus should thank their lucky stars he is in their dealership and not one of their competitors.

Jim went above and beyond my expectations. - gazilaiona

Jim went above and beyond my expectations. He took great care of my car and made sure everything was handled with care and professionalism. I’m very happy with the service he provided and truly appreciate his excellent customer service. Highly recommended!

The timing was perfect and they did perfect jub and they - bbaharlo

The timing was perfect and they did perfect jub and they delivered car on time

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

I originally left a 5-star review after leasing my RZ - snahar

I originally left a 5-star review after leasing my RZ from Keyes in 2024. But I'm changing it to 2 stars because unfortunately my experience was so different as a returning customer. First, If you're trading in a vehicle, PLEASE get outside offers before giving your car to Keyes. They offered me only about $800 in positive equity for my low-mileage RZ and repeatedly told us I was lucky to even have that because EVs depreciate so badly and often go “upside down.” A few days later, I sold the exact same car and received over $5,000 in positive equity. The primary reason we walked out was the treatment we received from the sales manager, Jimmy Amour. Roman Syed, our salesman, had been cordial, but Jimmy was arrogant, abrupt, unfriendly, and seemed irritated that we were continuing to negotiate a deal AT a dealership. He repeatedly emphasized that their $5,000 discount was an exceptional deal nobody else would give me, used language about Roman being “like family” and therefore us being family, and then pressured us by saying the offer was only good that night and essentially that if we didn't want it, we could walk. So I walked and it was the best financial decision. Within days, Lexus of Glendale treated my family and me with patience and respect and gave me nearly $8,000 off a higher-MSRP RX 350h Premium+. They also gave me the miles and the down payment I wanted. Both factors that Keyes refused to compromise on. Combined with selling my RZ separately, walking away from Keyes saved me thousands while getting me exactly the vehicle I wanted. What disappoints me most is that I was a returning Keyes customer. I came back because my first experience had been positive. I don't expect a dealership to accept every number I ask for, but I do expect respectful treatment and straightforward information rather than being told an offer is essentially unbeatable when it clearly isn't. Shop around, leverage your offers, and don't be afraid to walk away. I'm very glad I did.