I can’t say enough great things about Adam in the service - chasepkelly
I can’t say enough great things about Adam in the service department at BMW South Austin! Every time I bring my vehicle in, Adam goes above and beyond to make sure all my questions are answered and any concerns are fully addressed. He keeps me informed every step of the way, which gives me complete peace of mind.
The entire team at the dealership is incredibly friendly and professional, creating a genuinely welcoming experience from the moment you arrive. The facility itself is top-tier—super clean, modern, and thoughtfully designed. The drive-up service bay is a major plus, especially with that cool AC keeping you comfortable during those hot Austin days.
While waiting, there’s plenty of space to sit and work, with refreshments always available, making it easy to be productive or just relax. And if you need a loaner, they’ve got you covered—just book it easily right through their app. Appointments are a breeze to schedule and the service is always prompt and efficient.
BMW South Austin has truly set the bar high, and Adam is a big reason I’ll keep coming back.
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