BMW of South Austin
Austin, TX
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Very courteous and efficient friendly service - always helpful and prompt responses. Very comfortable environment By the way the program here keeps telling me I have to write a 15 min word response even helpful and prompt responses. Very comfortable environment By the way the program here keeps telling me I have to write a 15 min word response even though I’ve written more than that! . More
Bought an i4 here and get my X7 serviced here. Excellent experience from start to finish every time. Ask for Justin Frazier in the service department — he’s super easy to work with, doesn’t upsell Excellent experience from start to finish every time. Ask for Justin Frazier in the service department — he’s super easy to work with, doesn’t upsell you, and gives great advice! More
Amazing service at BMW South Austin. Had a flat tire and they helped me out the same day - just a few hours notice. Justin was particularly helpful and great to deal with. Thanks to all Had a flat tire and they helped me out the same day - just a few hours notice. Justin was particularly helpful and great to deal with. Thanks to all for getting me back on the road! More
Had my car serviced by Justin and let me tell you this was the smoothest experience I have ever had. He was able to do my regular servicing and thank the heavans he noticed a nail in my tire. Got it appro was the smoothest experience I have ever had. He was able to do my regular servicing and thank the heavans he noticed a nail in my tire. Got it approved by my tire warranty, washed it, vacuumed it and, had it all done in less time than what he quoted. Truly a stellar experience that will keep me coming here time and time again. If I could buy my next car from him I would. More
IF YOU ARE ON A WORK VISA OR ANY STATUS OTHER THAN A CITIZEN OR GREEN CARD HOLDER, DON'T BOTHER WITH BMW South Austin. They CANNOT finance for work visa holders, and this was only presented to me after CITIZEN OR GREEN CARD HOLDER, DON'T BOTHER WITH BMW South Austin. They CANNOT finance for work visa holders, and this was only presented to me after the deal was secured. It's surprising considering BMW is a popular choice among work visa holders. This is the first time I've heard of a dealer not being able to finance for people with work visas. I had to go with a different dealer to secure a deal. Apart from this, I was impressed with the knowledge, and customer service I received from the team. They were quick in presenting offers and every details of the car was portrayed transparently. More
Charles Reeves in the service department took great care of my vehicle needs! Comfortable waiting area, and free WiFi! Quick and easy process from start to finish!! I only trust Charles and his expertise!! of my vehicle needs! Comfortable waiting area, and free WiFi! Quick and easy process from start to finish!! I only trust Charles and his expertise!! More