BMW of South Austin

Ive been working with James forever. He’s always ready to help and does a great job! He’s always ready to help and does a great job! More

James has been my go to advisor when I need service, always happy to help. Also very pleased with the facility always happy to help. Also very pleased with the facility More

Service was great. James was very informative and helpful. I really enjoyed the video sent by my technician Sean. Will recommend. James was very informative and helpful. I really enjoyed the video sent by my technician Sean. Will recommend. More

BMW of South Austin continues to deliver an exceptional customer experience! From the welcoming atmosphere to the professionalism and dedication of its staff, the dealership consistently exceeds my expecta customer experience! From the welcoming atmosphere to the professionalism and dedication of its staff, the dealership consistently exceeds my expectations. Once again, I had the pleasure of working with Grant, who made the entire vehicle purchasing process seamless and enjoyable. He took the time to understand exactly what I was looking for and went above and beyond to find the perfect vehicle. Grant never rushes the process and genuinely takes the time to ensure his customers get exactly what they want. His professionalism, attention to detail, and consistent communication truly set him apart. It’s always a pleasure working with someone who genuinely values customer satisfaction and takes pride in delivering exceptional service. I couldn’t be happier with my experience and highly recommend Grant and the team at BMW of South Austin! More

Charles Reeves is our representative at the Service Center. He is so helpful and courteous. I will 100% be coming back to service my BMW X1 with BMW of South Austin just because of Charles and his serv Center. He is so helpful and courteous. I will 100% be coming back to service my BMW X1 with BMW of South Austin just because of Charles and his service. More

Kudos to Stephanie & Riley! Hi! I am a long-time BMW customer, recently moved to the area. This is my new dealership. BMW of South Austin pride themselves in what I would term Hi! I am a long-time BMW customer, recently moved to the area. This is my new dealership. BMW of South Austin pride themselves in what I would term “customer ultra-focus” and it really shows! In my short time working with them, first impressions have been amazing. I drive an X5 now. For my first service appointment, Riley Rivera gave me a warm welcome, anticipated.my needs exactly, provided a welcome gift and effortlessly arranged a loaner vehicle. It gets better! I’ve decided to become a BMW EV customer and built a custom IX3 online order, which should be ready by year end. The moment I placed the order months ago, Stephanie Rhodes reached out to me and introduced herself as my dedicated customer advisor and to provide order support for my new IX3. Since then, Stephanie has gone above and beyond, staying in constant contact, informing me of step-by-step vehicle assembly updates, transportation, logistics, and being instrumental in helping me order charging accessories for the vehicle. Stephanie even invited my wife and I for a IX3 test drive the moment the dealership received the first IX3 from overseas. This was a great opportunity to meet Stephanie in person. Stephanie provided a great overview of some of the IX3 cool tech features which made the test drive experience all the more enjoyable! Last evening, Stephanie reached out to help me order specialized charging accessories through the dealership to enable receiving them on time before the vehicle delivery from overseas, estimated to be late December. Stephanie even explained lead times in vehicle transportation, rail, road, and port logistics, including customs. I’ve never worked with a BMW customer advisor, exemplifying such thoroughness to keep the customer completely informed. Experiences like this are not typical. Such care and passion is definitely noticed. In this day and age, who does this?! Bravo, BMW of South Austin, and your wonderful team players such as Stephanie and Riley. I am one lucky BMW customer and now know what it truly feels like to be embraced by the BMW family. More

James Low Service Advisor very professional! Thanx 2026 BMW 228 Great dealer, etc……etc……etc Thanx 2026 BMW 228 Great dealer, etc……etc……etc More

Pablo was very helpful and knowledgeable. If you need help with any of your service needs he is the one to see. If you need help with any of your service needs he is the one to see. More

I had a great experience buying my new car from BMW of South Austin and Stephanie was a big part of that! She was super friendly, helpful, and easy to work with from start to finish. She made the whole pr South Austin and Stephanie was a big part of that! She was super friendly, helpful, and easy to work with from start to finish. She made the whole process smooth and stress-free, answered all my questions, and made sure I felt good about my purchase. It’s not every day you meet someone who genuinely makes you feel taken care of when buying a car, but Stephanie did just that. I’m very happy with my new car and really appreciate all her help. If you’re looking to buy a car, I definitely recommend asking for Stephanie. You won’t be disappointed! Thanks again, Stephanie, for making this such a great experience! Luz More