5 GMC Dealers near 63703near 63703

Went in to possibly purchase a truck that was well over - STHPAW

Went in to possibly purchase a truck that was well over ALL of the websites that provide vehicle values. Was able to get them down a measly $1,400 which was closer to the value but still just a little high. Decided that since the truck had a decent carfax and the people were friendly that I'd possibly give it a shot. Until I noticed their fees. I noticed a $699 "non-negotiable" Auffenberg Advantage markup. When asked, I was told that it was non-negotiable and every vehicle sale has this. I then asked what in the world do I get as a buyer? I was informed it was lifetime paint protection, lifetime seat and fabric protection that if I got in with my key in my pocket and damaged the seat it would be covered. YEA RIGHT! I was also told that it included the flashing third brake light system called Pulse. I then stated, well I don't care about any of that. So you guys are installing a flashing third brake light that mind you has NO data whatsoever that it reduces rear end collisions on every vehicle out here including new and marking up your vehicles $699? I was informed that on the new inventory it comes pre-installed by the manufacturer of the car. Complete xx! I can promise you that GM is not installing that on every car. Side note on this, BE CAREFUL about that third brake light. Be sure to read your warranty. Most warranties will say something about installing any parts on the vehicle that are not OEM will void your warranty. I then notice a $395 "documentation fee"... That's a separate fee from the electronic filing fees that the state of Illinois charges them for titles and license. I just had this explained by a dealer whom I fully trust that they get charged around $100 from the state since they're filing on behalf of the state. So that price I mentioned earlier that they came down, shot right back up with their stupid fees and "Auffenberg Advantage" the whole deal felt very loan sharky and greedy. This is more directed toward the salesman himself but he had no idea what he's talking about when it came to vehicle specifics. Anyhow, in my opinion horrible experience, horrible dealership will never be back. I will go somewhere else every time. Buyers please beware, especially about the warranty situation, that's half the reason to buy a new car.

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Ed Chitwood was awesome! - justbain

Ed Chitwood was awesome! I’ll be back as long as he’s still there for sure.

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TOOK 01 GRAND AM IN UNDER WARRENTY ON COMPLAINT OF NOISE... - PISSEDOFF

TOOK 01 GRAND AM IN UNDER WARRENTY ON COMPLAINT OF NOISE FROM FRONT WHEELS. DEALER HAD SERVICE BULLETIN INSTRUCTING THEM TO CLEAN FRONT WHEELS AND REPLACE GOODYEAR EAGLE TIRES WITH NON-RIBBED TIRES. TOOK FOREVER TO GET THE FRON TIRES REPLACE. WHEN TIME CAME TO DO MY NORMAL TIRE ROATION, THE REAR TIRES WERE PLACED ON THE FRONT AXLES AND MADE THE SAME IRRITATING SCRAPING/SCRUNCHING NOISE. DEALER DID NOT WANT TO REPLACE THE TIRES THAT WERE ROTATED TO THE FRONT EVEN THOUGH THE SERIAL NUMBERS WERE COVERED BY THE SERVICE BULLETIN. HAD TO CALL THE PONTIAC DEALER SERVICES NUMBER IN THE OWNERS MANUAL TO FORCE THE DEALER TO REPLACE THE #$!@ TIRES THAT WERE COVERED UNDER PONTIACS OWN SERVICE BULLETIN. NEVER AGAIN WILL I DO BUSINESS WITH THEM.

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