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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.0
211 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 211 reviews

September 01, 2026

Very helpful and explained everything Very good to work me and very helpful Thanks Robert More

by Rparker4848
Recommend Dealer
Yes
Employees Worked With
Robert
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September 01, 2026

They had my vehicle for over 3 weeks. .. if it was t for me calling out there to check on my vehicle I would have never heard from them. It was a disaster.... thanks to Micheal Brown for s More

by Tyler.wengert
Recommend Dealer
No
Employees Worked With
Service Department
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August 29, 2026

Robert was great to work with, had oil spilt on engine from oil change That made a mess More

by dansimpher
Recommend Dealer
Yes
Employees Worked With
Robert
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Aug 31, 2026 -

Frank Leta Buick GMC responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2026

Got me on my schedule time and got me out quickly. They kept me update on the progress of the work that was being done. More

by triton6345
Recommend Dealer
Yes
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Aug 29, 2026 -

Frank Leta Buick GMC responded

Thank you for the five-star rating. We’re pleased the service on your GMC Sierra 1500 fit your schedule and kept you updated on the work’s progress.

August 27, 2026

Fast and friendly Thats all i got I have no more words. Fast and friendly More

by aralls0225
Recommend Dealer
Yes
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Aug 28, 2026 -

Frank Leta Buick GMC responded

Thanks for the five stars! We’re glad the service on your GMC Yukon XL felt speedy and courteous.

August 27, 2026

I had a 10:15am appt. They left me set in the waiting room for nearly 2hrs before they even began any work on my vehicle. Why make an appt if they aren’t going to servic More

by Chris Gier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Aug 31, 2026 -

Frank Leta Buick GMC responded

Chris, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

August 26, 2026

Very professional, salesman willing to bring car to dealership for me to save time, courteous More

by Gluehmann
Recommend Dealer
Yes
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Aug 26, 2026 -

Frank Leta Buick GMC responded

Your note about our willingness to bring your Sierra 1500 in to save you time reflects how our service department strives to make service effortless. Hearing that our team was professional and courteous means a lot to us.

August 25, 2026

Very professional Customer service was excellent They did a great job and I will refer them to all my friends More

by Roncummins
Recommend Dealer
Yes
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Aug 25, 2026 -

Frank Leta Buick GMC responded

We’re pleased the service on your GMC Yukon XL felt professional and that our customer care met your expectations. Hearing you plan to refer us to your friends means a lot to our service department.

August 19, 2026

Can't get a call back about what gm said about my vehicle. Call for 5 days straight. More

by jeremyjohndifani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2026 -

Frank Leta Buick GMC responded

Jeremy, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 15, 2026

Very friendly, but car turned out not to be repaired. Long waiting period before I could get back in. More

by ebbalcer
Recommend Dealer
Yes
Print
Aug 19, 2026 -

Frank Leta Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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