I went there on a rainy Friday morning hoping to get - Kittyboo
I went there on a rainy Friday morning hoping to get one of the advertised on-sale cars before the crushing crowds the next day - a sunny end-of-month Saturday. Salesperson Jeff greeted me promptly. We selected a car from the stock numbers I provided. The car was retrieved from the lot and I test drove it. The car was in perfect condition, and therefore eligible for possible purchase. This would be a second car for me so there was no urgency to buy anything. I showed Jeff the numbers I worked out using the website pricing and promotional APR. They agreed and everything proceeded with no stress whatsoever.
So what could I complain about? They had the car I wanted - color and equipment - and sold it to me for the price they advertised online. I went through the whole process in about two hours - including finance and insurance. The car was delivered in perfect condition with a full tank of gas. So to answer the question posed above, there was - and is - nothing to complain about. It was fast and simple, and I drove home in the exact vehicle I wanted. Having purchased dozens of new cars over the years, I can say that the process is far easier when you are working with friendly salespeople that have a level of integrity that you don't often see in the automotive retail business.
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