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Don Franklin Lexington Buick GMC
Lexington, KY
85 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 17, 2026
They are ready to service my car when I arrive.
Kindness is always shown. They keep me informed what is being done to car.
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by ddc9045
Employees Worked With
Service
March 06, 2026
The service department was horrible, the lady, DAWN, that
was designated to help me, literally did not once!!! It took a month for me to book the appointment, apparently they were a month out..come the day t
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by boonecreekconstruction
Employees Worked With
DAWN
October 27, 2025
Very easy to set up appointment walk in took my keys
signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks
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by howardwoods38
Employees Worked With
Service
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