18 new york Acura Dealers

I have been a loyal customer of Acura of Westchester for - akuaeb

I have been a loyal customer of Acura of Westchester for over 10 years, and I can confidently say that the experience has only gotten better with time. From the moment I first walked into their showroom, I was greeted with professionalism, honesty, and a genuine commitment to customer care. What truly sets this dealership apart is their unwavering consistency in delivering exceptional service, year after year. Whether it’s purchasing a vehicle, scheduling a service appointment, or coming in for routine maintenance, the entire process at Acura of Westchester is seamless, transparent, and customer-focused. The staff goes above and beyond to ensure that every question is answered, every detail is covered, and every customer leaves feeling valued. The heart and soul of my experience, however, has been Frankie. For over a decade, Frankie has been my trusted service advisor, and he has never once missed a beat when it comes to supporting me and my vehicle. He is incredibly knowledgeable, personable, and reliable—always ready to explain services, offer honest advice, and make sure my car gets exactly what it needs. Frankie’s attention to detail and dedication to his customers are truly remarkable, and I can’t thank him enough for the peace of mind he’s given me over the years. Each year, the service at Acura of Westchester continues to improve. They invest in the latest technology, uphold the highest standards of quality, and maintain a team of professionals who truly care. From the warm welcome at the front desk to the skilled technicians in the garage, the entire staff works together to provide a five-star experience every time. Thanks to Frankie and the amazing team at Acura of Westchester, I never have to stress about my vehicle. Whether it’s routine maintenance, major repairs, or just checking in, I know I’m in good hands. If you’re looking for a dealership that delivers exceptional service, expert care, and a team that treats you like family, Acura of Westchester is second to none. Ten years strong—and I’m still just as impressed as the day I started.

This is our second time dealing with the dealership. - Clevelandgirl

This is our second time dealing with the dealership. We were really happy happy with chasity, she knew everything about the car. We were a little disappointed with how the promotions were presented.

I never thought I'd say this about buying a vehicle but - Cathy

I never thought I'd say this about buying a vehicle but dealing with Island Acura and all the people in there was an absolutely wonderful experience. They gave us all the information that we wanted about the MDX Did not rush us and spent the time to tell us all the information we wanted. Surprisingly all the bad things you think about a typical car salesman they weren't. They were not overly pushy did not demand a deposit before giving us all the information we wanted. If they would've demanded a deposit, I would've walked right out. Yes, they asked for deposit. They definitely tried to sell us the vehicle, but they didn't play any games even with pricing. Yes, I did leave after the first visit because I told them I wanted to think it over. It is a pricey purchase. But the first thing I said to my son when we got back the car is, I would love to give this dealership the Buisness because they were so nice and gave us all the information we wanted and they didn't make it a horrible experience. I did purchase the MDX advance, and I love it, but one of the main things that swayed me over to that vehicle was the staff in the dealership. Tony Di Giovanni, Chris the financial advisor, Matt the delivery coordinator, Joe, Paul the salesman and others made me feel like I was buying the car from a family member that I could trust. I appreciated the fact that Tony the manager looked over the sale from beginning to end, especially because when we went back the second time without an appointment, to actually buy the vehicle our original salesman was not there so Tony helped us out and basically sold us the vehicle. I would definitely buy another vehicle from this dealership. It would be an absolute dream if the service department is as wonderful as the sales department. I have not yet had any dealings with the service department, but I'm sure they are just as wonderful. I have purchased many vehicles over the years and never has it been a pleasant experience like this was!! I have never written a review about anything but I had to this time!!

Noah & Blake were amazing and made us feel welcomed, and - Npayne1949

Noah & Blake were amazing and made us feel welcomed, and understood. We got a CAR!

Peter and Hannah made me feel welcome and heard. - Lobato

Peter and Hannah made me feel welcome and heard. They seemed to work hard to make it less work for me. They even brought the car to me.

Courteous, friendly, brought the deal together to our - Patriciarowan24

Courteous, friendly, brought the deal together to our satisfaction. Salesman knowledge was good. Made a tedious process user friendly.

Dave Healy at Northeast Acura is a pleasure to work with, - Nmohamed12087

Dave Healy at Northeast Acura is a pleasure to work with, definitely will be going back to him for my next purchase.

This dealership sets the bar. - noliekate

This dealership sets the bar.....and they set it high. This is the third Acura I've purchased from the West Herr Auto Group and the third time it's been a stellar car buying experience. Our salesman (Nick Chimiak) was great to work with; not at all pushy, super patient & just easy to do business with. We have an Acura dealership twenty minutes from our home, but when it's time for our next one, we won't hesitate to make the two-hour drive back to West Herr Acura.

Since the time I call Henry O'Neal by phone I found that - clembos69

Since the time I call Henry O'Neal by phone I found that I got my car salesman.Very easy to get all my questions answered . He worked with me to get the car I wanted at the price I wanted.No push.So was Yuri,CPO sales Mgr., to complete a stressless smooth process.Also very satisfied with Dimitri Davidoff,bussiness Mgr., very well mannered guy.Highly recommend Acura dealer. Thank you all guys...!Clemente.

Where do I start? - Danmaldon2

Where do I start? After a few years of business, I was highly disappointed in what transpired today regarding an issue with my ZDX. The staff member in service over the phone was rude and repeatedly cut me off when I was explaining my issue. As I was making my way to the dealership, I received a phone call from Joe M. (Manager) who right away was accusatory in his comments as to how the phone interaction went. What type of "manager" calls a customer without hearing their side of what happened? Well, Joe does. I then reached out to my sales representative, Javier R., and was told, via text, to take my car to Rallye Acura where I purchased it for the service. I was gravely disappointed in the actions taken by both Joe and Javier as we had a beyond amicable relationship previously. They may seem fair and honest in the beginning, but please believe that it is a scam and ploy to earn your business. Please see Danny Park (sales) and Keeyoung (service) at Ralle Acura for your acura needs, you will not be disappointed.

The service was okay. - Ramonrodriguez731

The service was okay. They did the work in a timely manner. The service was okay

Mike was great in helping me get into my new ZDX! - Electric Slide

Mike was great in helping me get into my new ZDX!! I love the vehicle and his service was top notch. He explained everything, was fast and efficient with my time. Thanks Again Mike!

I was looking used vehicle for low price masood malik - Theoville

I was looking used vehicle for low price masood malik called me and sent me some used car detail and I found what I was looking for to buy thanks for malik

Shout out to Anthony Frattantoni at Bayshore Acura. - capostol

Shout out to Anthony Frattantoni at Bayshore Acura. He provided top notch customer service when I brought my MDX in. The "we need your vehicle letter" worked. We came out of a 2020 pre owned and into a 2025 lease due to miles. Rob E in finance, Todd in pre owned, and the Capt of the ship Joe L were awesome. Everyone at the dealership was friendly and professional. So nice to see friendly smiling faces on a Sunday morning. Car was delivered the next day. Always a great experience at Bayshore Acura!

I had the pleasure of working with Crest Acura recently, - Donald

I had the pleasure of working with Crest Acura recently, and I couldn't be more satisfied with my experience! From the moment I walked in, the staff made me feel welcomed and valued. The sales team, especially Alisha, was incredibly knowledgeable and took the time to answer all my questions about the vehicle I was interested in. They were never pushy, and I truly felt like they were focused on helping me find the best option for my needs. The dealership itself is clean, modern, and comfortable, with a great selection of vehicles. The buying process was seamless, and I appreciated the transparency and honesty throughout. I never felt pressured into any decisions, and I ended up with the perfect car at a fair price. Special thanks to John in finance team as well for making the paperwork quick and easy. The entire staff at Crest Acura went above and beyond to ensure that I had a fantastic experience. I highly recommend them to anyone looking for a great car buying experience – you won’t be disappointed!

John Schepp and the dealership was so easy to deal with. - gschiavone

John Schepp and the dealership was so easy to deal with. i was in an out in no time. i would buy my next car from them. also service department is very good.