1,084 new jersey Used Car Dealers

This is the worst dealership I have ever bought a car - Tom Ein

This is the worst dealership I have ever bought a car from and I have bought at least 30 cars over the years. I bought a 2020 Range Rover from them in December 2024. Car seemed fine when I test drove it, but by the time I got home to Maryland, 3 hours away and took it to my LandRover dealership for multiple alerts, it needed $3700 in repairs. Do not sign “purchased as is” at this place. Walk away if they insist. They promised to send me the second key to the car which they claimed was at their other dealership. They said they would send it when they mail me my Maryland plates and registration. Guess what? It’s been 4 months since I bought the car and it’s still not registered or titled in my name. I have had to file a complaint with Office of Consumer Protection | Division of Consumer Affairs NJ Office of the Attorney General. I’m hoping they can convince this unreliable dealership to get the car titled and registered. Maryland MVA confirmed for me that they did request a duplicate title last week. So that means they didn’t have the title to the car when they sold it to me 4 months ago. The duplicate title is in the previous owner’s name, so God only knows how long it will take this dealership to pay Maryland MVA the taxes and title fees I paid them to get the car titled to me. STAY AWAY FROM FREEHOLD MITSUBISHI!

Can’t express how much I enjoyed my visit, I was attended - Kevin

Can’t express how much I enjoyed my visit, I was attended right away and after purchasing my vehicle, my sales person introduced me to the service area and it’s friendly staff. Made me feel right at home.

We had a very pleasant experience at Auto Spot of - up2u

We had a very pleasant experience at Auto Spot of Mountain Lakes and considered a few cars that they had in their big inventory. We only bought this 2017 Subaru Outback yesterday, but we felt comfortable working with Alex (and Antonio) to get the car we wanted - even with realizing that there are no returns once you drive it off the lot. Initially this made us nervous, but we took the car for inspection before buying it, which allayed our concerns and gave us a lot more information on what we were purchasing. Alex went with us to the independent inspection, was a great listener when we had questions, and he was supportive and not pushy at any point. So far, so good with our 'new' used car, we drove it 60+ miles home and around all the next day and it's an awesome addition for us. If things occur soon that we did not anticipate, we will return to this review and update, but we trust that we got a great car for a reasonable price and it was an easy and painless transaction. We will recommend Auto Spot to our friends when they are searching for a used auto.

Joe was great. - Ep

Joe was great. He was up front and honest with everything. It was a great experience.

Huge amount of used cars. - bny1801

Huge amount of used cars. Soo many in my price range. Staff was nice. My salesman Ed was really helpful and went out of his way to accomodate us while we were deciding which car to buy. Worth a visit if your shopping in North Jersey.

My experience with interacting with car dealers goes back - TRLM

My experience with interacting with car dealers goes back to 1980 when at 17 I had to accompany my mother to get a 1980 Buick Riviera because her experience was that they took advantage is a male wasn't present...Since then, all my experiences with dealers were that it was about $$ without conscience. The thing I found with Cars by AJ was that they were concerned about their bottom line but there was a semblance of conscience.🤓 They made exceptional efforts to correct a couple of issues holding back the sale. Additionally, from the inception, Stephanie displayed an awesome sense of reception and follow up. And Jon was not overbearing as a sales rep but thorough in his approach..Finally, thank you Alex for pulling all together to finalize the sale. Although it took 4 trips from Roxbury, my wife and I are satisfied with our purchase.

RUN, don't walk away from this dealership. - bigjohn491

RUN, don't walk away from this dealership. The service dept. Repeatedly lied to me. On a design flaw on my car, where the recall had aged out- they told me "It could not be fixed". When pushed by Nissan Corporate- it could be fixed.. They lied and claimed the engine would have to come out in order to try fixing it - over 3,000 +, plus the actual repair. They stonewalling, stalled and Repeatedly lied. I had it towed out and taken to an honest, competent mechanic who fixed the problem with No engine removal for a small fraction of what these thieves asked. This total lack of morals, ethics and unprofessionalism could Not exist in an honest dealership ! RUN ! ! John G Sparta

Daniel was great. - TJ

Daniel was great. He practically sold me the car I brought over the phone. No pressure, very positive, courteous, friendly & listened to what I want as far as pricing & car with the features. He introduced me to Gabe who did all the paperwork, he also got me a better finance rate.. I’m very happy I chose Prestige Auto & since I got my car which I ove, I been spreading the word to go see them, they will take care of you..

I bought a Toyota Yaris from this company on November - Ibrahima Diallo

I bought a Toyota Yaris from this company on November 2023,because he no give me the seller bill,until now i try all the New Jersey MVC for plate i no get,and he close his auto park,if any possibility to help me not to loss this car,it will be highly appreciated.

You people should name names instead of "they". - boganinc

You people should name names instead of "they". "They" have moved on to other businesses to repeat their theft by deception practices.

We bought a 2016 mini cooper here,drove it for 4 days and - chrisslatts

We bought a 2016 mini cooper here,drove it for 4 days and it was was leaking oil to the tune of a quart per day! Normally this would be the beginning of a negative review but they had me bring it in right away and replaced a bad oil cooler gasket that day.Kevin was very apologetic and was available to answer all my questions.

Absolutely phenomenal experience! - Aashleyrross

Absolutely phenomenal experience! Great prices wonderful customer service . Rich and uzo were phenomenal! From start to finish, the whole experience was easy quick and these sales men are the most wonderful funny kind caring men we have come across ! Will be sending all family and friends to this dealer ! We wont be doing eork with anyone else! Thank you again for an amazing experience and a beautiful truck !!!

Donna Delaney v. - donnadela4

Donna Delaney v. Cartopia (ARB0131-24)(22650500.OCP) NEW JERSEY OFFICE OF THE ATTORNEY GENERAL DIVISION OF CONSUMER AFFAIRS ALTERNATIVE DISPUTE RESOLUTION UNIT... I am HERE after almost 2 years from date I purchased the 2019 Ford Escape from Cartopia. My review is a MUST READ before you buy from CARTOPIA or any used car dealership! Mar 8, 2025 - Posted on YELP Did you buy a car from CARTOPIA? Are you investigating their reviews? I purchased a car from them on 4/14/2023. ZAID was my salesman and OMAR was the Sales manager. I also interacted with CASSIE, office manager, and CARLOS , the assistant office manager. Sometime around May 30th, 2023, all 4 employees were terminated or resigned as a result of my transaction, yet, Cartopia would not move towards a respectful resolution. I am completely confused. In spite of Consent orders filed against them by the Attorney General regarding deceptive sales practices, Cartopia must think that they are above scrutiny? The most with the most recent filed on 5/23/2023. This was only 32 days after my purchase! Theirs is a long standing CULTURE OF DECEIPT practiced and rewarded at CARTOPIA as well as The LYNNES FAMILY of DEALERSHIPS. Al Albick is the VP, CEO of all. My left front tire went flat on the way home from Cartopia. Check Tire Pressure light came on. This was the 1st of 4 flats ( each tire ) which caused me to use 2 of my AAA Road side Assistance allowances. I left the dealership with 3 different brands of tires on the car? Per Zaid, the tires only need to be in the same condition. I did not notice 3 different tires when I test drove it because it did not have 3 different tires on it until it was brought around for me to leave. Zaid denied any switch of the tires. Also, as I drove home, The car pulled hard to the right making it difficult to keep straight and in my lane. I also did not notice the pull because Zaid directed me to go around the block, all right turns when I test drove it. The High beams did not work, they would not would stay on. Within that week, the check engine light came on, the Check Tire Pressure, and the check oil light. If this car received a 150 point pre-sale inspection, as advertised, these issues should have been repaired prior to sale. Cartopia reset the check engine light 3 times and authorized Fette Ford to do the same. They pretended to fix the high beams and had to look up "How To" turn off the Check Oil warning by going to You Tube! I waited 4 hours at the shop while they played around with my time and my car. So, I have filed a Complaint with the Attorney General and the Division of Consumer Affairs and it has been deemed eligible to proceed to Arbitration. Before I filed, I attempted to resolve this with Mr. Chong, attorney for Cartopia. His resolution offer consisted of $500 for "my troubles", reimbursement to me of $341 that I pd for a diagnosis of the concerns by a Ford dealer. In return for the windfall, if I POSTED ON SOCIAL MEDIA ABOUT MY EXPERIENCE THEN I WOULD BE FINED 10K PER POST. They expected me to sign this and walk away? So much went down that I am shocked that Michael Chong and Al Albick would not want to resolve this? Look to Facebook for me to post the many Consent Orders filed by the Attorney General against Cartopia and other well known area dealerships. This is public knowledge and anyone buying a used car should research the dealership before you purchase to understand how they treat and respect not only their customers but their Name as well. the tactics and strategies they used to blindside me, then you will know what to ask, what to look for and what to investigate before you sit down at a desk. I promise that you will be astounded by the audacity of these players and angry with the Attorney General and the DCA for not following up to ensure that they are complying? I should be afraid of a 10K fine? Right? Look for my post updates! email me -donnadela4@gmail.com, Find me on Facebook. Donna Delaney.

They don’t even deserve a star. - Amber.jansson

They don’t even deserve a star. Trash dealership. They take a deposit and Shan’t is a liar. Told my husband and I our refund would be issued between 2-4 days. It’s been 5 and when my husband called 5 business days later still no refund. When my husband called tonight the representative Natalia was unhelpful in escalating this. Told us next Monday it would be issued this time. Who knows. We have filed a complaint with New Jersey Division of Consumer Affairs. Scam artists at its finest. Avoid at all costs.

Excellent overall experience! - Safetyfirst

Excellent overall experience!!! They service non Accura cars. I took my Honda Accord EXL there because there pricing is much less than others. Appointments easy to make, appt. and pricing confirmed pre visit. Facility clean, small but with very comfortable seating, complimentary refreshments available, individually wrapped. All employees friendly, nice, complimentary car wash and vaccuming. Over all Short wait time. Christopher Odgers, Service Consultant is exceptional. He was very professionally cordial, very approachable, listens attentively., patient, knowledgeable, readily answered/ explained all of my questions about present and future service needs, in a non condescending manner.

We've been Sussex Honda customers for over 22 years and - Jacki

We've been Sussex Honda customers for over 22 years and our experience yesterday with Danny, Service Advisor is the reason why. Danny went over and above his job description to help us out when we needed emergency help. He stepped up and helped us himself without asking for anything in return. Service like what Danny, and all the rest of the Sussex Honda folks, give every day is why we will remain customers of the Sussex Honda family!

Hello I am interested in your gold Lexus tell me a little... - melinda.becham

Hello I am interested in your gold Lexus tell me a little about the car please call me 706&69-1778 what is your phone number neither number works

Horrible service department. - mbe350

Horrible service department. Too E350 to be repaired there. I was assure by Mike car would be fixed. Almost 3 weeks with no car, 5 different occasions there and car is still not repaired. I paid them almost $1,600 to be told to take it somewhere else, they did not have proper equipment to diagnose. Stay away.

Awesome dealership to work with. - Bryan BDS

Awesome dealership to work with. I needed another long suv for myself to use for driving the kids around. They found me the perfect truck and price. Very easy transaction!

Just had a not so nice call with a woman named IVORY who - bridgetteblackshear

Just had a not so nice call with a woman named IVORY who works in the service department. I explained to her that I have an appt already on the books, but my car will not start so I would need to have it towed to the dealership today. Things were going well up until the point where she asked me for my name. I gave her my name and asked for hers as well. She stated that her name was Ivory but refused to give her last name. I did make a comment that it seemed evasive to not want to give her last name but I was fine with it. This UNHINGED woman proceeded to yell at me that she doesn't give her last name because her son was murdered 2 years ago. I then yelled right back at her that I didn't kill her son. She then hung up on me. I called back and reported her to her manager Lisa. I reported her because I think she may need to seek counseling. If asking her for her last name is triggering a traumatic experience, then maybe she should not be answering phones. I do not want this woman to lose her job or anything like that, but maybe a change in duties might be helpful. Briana Blackshear

We decided to go look at the new 2025 Hyundai Tuscon on - Igor S.

We decided to go look at the new 2025 Hyundai Tuscon on the last day of the year (12-31-24) to possibly upgrade my Wife's 2020 Tuscon (53,000 miles) which has been a great reliable SUV with no major issues/expenses other than regular maintenance or wear & tear item replacement. Our plan was to go back to the Dealership who sold us our 2020, but we also included Franklin Sussex Hyundai which was closer to us. We were going to try Franklin Sussex Hyundai in 2020 but they had sold the Tuscon we wanted and had to go to the Dealership further out. Upon arriving at Franklin Sussex Hyundai, Alex (Sales Manager) dropped what he was doing to assist us and confirm the vehicle (Color Combination) was still 'In Stock'. Then, he immediately searched for an available Salesman (Solomon Deguzman) for us to go over some numbers. I've purchased many new vehicles throughout my lifetime and this is where the process often gets grueling! However, I found Solomon to be extremely pleasant from the get go which made the negotiation process very comforting while listening to our needs. I never felt pressured by him, which was huge for me due to my low threshold for patience at times like these. Solomon stayed good natured while going back & forth to present our numbers to Alex. We were able to come to a final deal without the grind a Buyer would often find with other Dealerships. This was truly one of my best experiences negotiating a new car purchase. Even, Brentt in Financing was very helpful to get us in and out. Solomon is also tech savvy with great knowledge of the vehicle itself and went out of his way to explain the nuances of the Tuscon. To make your experience as wonderful as ours was, I highly recommend you call ahead to request Solomon Deguzman (in forefront of photo) assist you with your purchase. Kudos to all the friendly people at Franklin Sussex Hyundai to get my Wife into her new vehicle!!! I'm adding an additional 5 stars *****!!!

I had a great experience getting my car fixed at Ray - Monte293

I had a great experience getting my car fixed at Ray Catena dealership. They were incredibly helpful throughout the process. Recently, I worked with Keith Zirpoli, who was exceptionally organized and provided outstanding service. I highly recommend Ray Catena for both your car selection and servicing; I will definitely continue going there for my automotive needs.

Had a great experience, with great people. - Tcws718

Had a great experience, with great people. Very helpful people. Thanks for all your help

My experience with this dealership was not good. - Beauv

My experience with this dealership was not good. Finance manager is very conniving. Certainly not honest guys. Lied about new brake job on car I purchased. Upon investigation brakes was not done. Sales manager said “ I thought they were done”.

I recently purchased a 2021 Audit Q7 from this dealership... - kimrossman1

I recently purchased a 2021 Audit Q7 from this dealership and I had an excellent experience from beginning to end. The sales person, Chip, was very welcoming, knowledgeable, and professional - but I most appreciated his patience with my buying experience. Before deciding to buy, I made multiple trips to the dealership for test drives etc and I never felt any pressure from Chip. He was always willing to spend time answering my questions and really took the opportunity to get to know me and my buying preferences. He offered to deliver my car to my home, and then when my license plates were available, he came back to my home to put them on. Overall, I had a great experience - I would go back to this dealership for future purchases and I will gladly refer friends and family.

Thank you C&K ! - tgmmasonry

Thank you C&K ! David is a solid guy; very patient and professional! Bought a great car AMG GTc . Shout out to Siggy and Don also ! I will be back to purchase another vehicle Thank You Tom M Point Pleasant, NJ

Angel was great ! - Adearah_davis

Angel was great !!!!!! Helped me with my first car for & got me Approved for my first choice was a lovely experience not headache Yayyyyyy go me , come shop here it’s a MUST!!!!!!

Service dept. - robsud

Service dept. was great. Nigel's help was deeply appreciated. Will be seeing him again.