67 florida Buick Dealers

Had a strange issue with my car over the weekend. - Val

Had a strange issue with my car over the weekend. John Grundon was the only one who could figure it out. Crown fixed my car quickly and explained everything in detail. Excellent service, as usual with Crown. Thank you!

Great dealership and James my salesman was great he - tforeman52

Great dealership and James my salesman was great he explained everything to me. He showed me every car that I wanted to see and I picked the one that I wanted.

I have worked with John Bruno with a prior purchase. - trs68

I have worked with John Bruno with a prior purchase. He is great, knows his "stuff" and is trustworthy. I will be purchasing next month.

Tried FB marketplace ended up finding this on Car Gurus. - AVNX Pro

Tried FB marketplace ended up finding this on Car Gurus. Pros: Great truck, the staff was professional and timely, and we worked out a fair deal. Cons: i came in with a bank check to buy the truck and found out much later in the process that I was required to use onsite financing only and that i could refi to my bank after the deal was done. So, the dealership got all their fees wrapped into a bundle i had to refinance. Btw, they did attempt to convince me the bank apr wasn’t real, but it was. The detailing service leaves something to desire. Although it looked good when i picked it up it was a superficial detailing at best…. Didn’t last but a couple days.

Very pleased with the service and my advisor was - Mnealjr44

Very pleased with the service and my advisor was informative and courteous will be using again in the future

It was a great experience. - slmgraham29

It was a great experience.and the staff was friendly and helpful. My Salesperson was extremely proficient and productive.

I've been running my credit for vehicles at this - Elijahdukes67

I've been running my credit for vehicles at this dealership and I can't believe they doesn't allow consumers to ask for supervisors. Today Oct 2 2024 I spoke with a salesman that says he deals directly with finance but he doesn't know that the Consumer credit transaction is governed by Truth in lending act and that full disclosure shall be met even if I didn't sign the contract. He admitted that the dealership engages in fraud by misleading consumers into believing down payments are necessary 15 USC 1605 says no comparable cash transaction necessary when finance charge is present the finance charge is a loan( Purchase Money Loan) to be exact which is a cash advance by exchange of promissory Note aka contracts. I asked for financing director or the GM he said I didn't need to speak with them I said your dealership has my social security number which makes them trustees to my trust and their Fiduciary obligations is for my best interest which is sale me the car . If anyone went to this dealership and paid a down payment you were defrauded APR is the cost of the consumers credit which we are secured party creditors in this transaction.

My husband bought a truck from Jon Andrews today 4/1/25 - Donald/Holly

My husband bought a truck from Jon Andrews today 4/1/25 and let me express how amazing our experience was with Jon! This was truly the smoothest experience we have ever had buying a vehicle. Jon is very knowledgeable and understood exactly what we wanted and went the extra mile to make it happen. Once our sale was completed, Jon didn’t stop there. He came back and thoroughly went through the entire truck to make sure we understood where everything was located, and how to operate it. We appreciate Jon so much for making our experience the absolute best! We will return in the future and highly recommend our family and friends to Jon. Thank you so much! Donald and Holly Shepard!

I will not stay silent about my experience at this - RP

I will not stay silent about my experience at this dealership it is completely wrong what they did to me. I am writing this review in the hope that it will help others avoid the frustrating, unethical, dishonest, and fraudulent experience I had at Garber Buick GMC. Unfortunately, my experience aligns with several similar customer reviews I have seen online. On Friday, March 14, 2025, I visited the dealership with my father in search of a new vehicle. I initially met with a sales representative and explained my situation, noting that I was careful about having my credit checked until I found the right deal. I made it clear that I wanted to get an estimate of the monthly payments on a truck I was interested in, with a specific down payment amount in mind. I emphasized several times that I did not want my credit to be pulled until I saw some estimates which then I would be able to make a decision. After test-driving the truck, the sales representative asked for my personal information to provide an estimate. At that very moment, he printed a piece of paper out and asked me to check over all the highlighted areas, to make sure everything was spelled correctly to sign. My dad and I immediately told him do not run my credit and He assured me that my credit would not be pulled and that the information would only be used for the purpose of providing an estimate. I trusted him and agreed to proceed with the estimate. However, after waiting for some time, the sales representative began trying to sell other vehicles to us, in which the info on those vehicles for us to look at weren’t correct as he’s telling me that the Turbo Max engine has a six cylinder so I had to look it up and show him that it’s a four-cylinder. At that point, I didn’t want to look at any other trucks because they were a complete total downgrade from the high-country Silverado that we have. So I gave instructions to only focus on getting an estimate for the truck we liked. At this point, I again reminded him that I did not want my credit pulled. He assured me once more that it had not been done. Shortly after, I received an email notification that my credit had been pulled. I immediately confronted the sales representative, who claimed that the credit check was not from their dealership because they only use GM Financial. I was told not to worry, and again he insisted to go look at other trucks so we went outside to look at other trucks, I received another notification that my credit had been checked again, this time by GM Financial. At this point, I became understandably upset and confronted the sales representative once again. He continued to deny running my credit, despite the multiple evidence in my inbox. I then spoke to the manager, explaining the situation and the multiple times I had requested that my credit not be pulled. The manager admitted that they had ran my credit, but seemed unconcerned with my concerns and no explanation for why my instructions had been ignored. The sales representative later admitted multiple times that he was at fault and takes complete and full responsibility, for having my credit pulled. The manager also said he told the sales representative he was going to pull my credit but the sales representative said that never happened. This experience was frustrating and deeply disappointing. I felt misled and ignored, blatantly lied to several times and I am now left questioning the integrity of the dealership’s practices and this can’t be legal. Also having to deal with my credit score dropping for no reason because even after all this there was never a paper given to us showing any estimates. I would strongly advise anyone considering this dealership to proceed with caution and be fully aware of their tactics regarding credit checks and customer communication. I hope this review helps others avoid the same issues I encountered.

I had a great car buying experience at Jim Browne - Kris Wilcox

I had a great car buying experience at Jim Browne Chevrolet in Dade City. Tim Dayok helped me find the perfect vehicle. I also had the opportunity to meet General Manager Sam Rhineberger who both progessional and personable. In the past I have dreaded car shopping, but everyone at Jim Brown from sales to management to finance was professional, helpful and a pleasure to do business with!

Jose and the dealership were wonderful to work with. - dsnyder1029

Jose and the dealership were wonderful to work with. Jose was able to answer all of our questions and made the process easy.

I’ve never dealt with a better dealership than Starling - terky

I’ve never dealt with a better dealership than Starling Buick. Scott Schuller is a great hands on manager who deals personally with his customers. Everyone in the company are very friendly and helpful!

Julius was incredibly helpful and patient with me - mercedes.bachiller

Julius was incredibly helpful and patient with me throughout the entire process. He was always quick to respond to any questions I had and provided exceptional service. Magela was also wonderful—together, they helped me find the best and most economical option, clearly explaining everything I needed to know to move forward with confidence. I truly appreciate their professionalism and support

So Glad I Found My Perfect Ride Here! - christina.jones02

So Glad I Found My Perfect Ride Here! I recently leased a new GMC Terrain and I couldn't be happier. Johnathan, was incredibly knowledgeable about the 4 different vehicles I had my mind on, and he patiently answered every question I had. He even helped me compare the 4 different vehicles with all the trim levels to find the perfect fit for my needs. At one point, I decided I might want to purchase instead of lease, so he went through the options in that format as well. Unlike other dealerships I visited, surprisingly, there was absolutely no pressure to buy and absolutely no high-pressure sales tactics. Just to be sure I wasn’t making the process to easy on them; I decided on a vehicle that wasn’t on-site, but they located it and had it in the parking lot before the end of the day. The financing process was simple and transparent. Jacob clearly explained all my options and helped me secure a great interest rate. He found a few rebates that I wasn't aware of. I also appreciated the clean and comfortable atmosphere of the dealership (they are kid friendly!). This group is genuine and helped me find the right car, not just to make a sale.

Great sales experience! - Greg

Great sales experience!! Lisa Davis in Sales is a great asset to your Sales team! Service not so great, but my vehicle is now fixed and I love the addition to my business.

Chris was extremely helpful with purchase. - Customer from Victoria Park

Chris was extremely helpful with purchase. Took care of many things in advance to streamline purchase. He even drove to deliver something to me that I had left in my trade in. Doug was very friendly and helpful with paperwork. Great team!

Yessy has been so good and patient! - efrengonzalez0731

Yessy has been so good and patient!! I walk in and drove off!! Thank you Belle Glade Chevy.

Dominque i am in love with the service that he provided - laquanda Dilworth

Dominque i am in love with the service that he provided for me with my purchase i will be back and will be sending my family to him

I had a Friday appointment. - perkinsd

I had a Friday appointment. I dropped off the truck and returned, but they did not start. So I left the truck to have service completed on Monday. On Monday afternoon, I called, and no work started. I took the truck home. This was not the first time with the advisor, and they never called to reschedule, so I am now having transmission fluid changed elsewhere. The other staff are great.

Lucas was an amazing salesman made everything quick and - OSMANSIR27

Lucas was an amazing salesman made everything quick and easy I would recommend him to all my friends and family and will always go back to him!

First it took several days just to get ahold of this - bbuol

First it took several days just to get ahold of this place to make an appointment. They tell me one price for diagnostics and the price changes when I go to pick up my vehicle. I go ahead with the repair over $4000 for a TCM, Emission Valve, and Knock Sensor. I pick it up after 4 days and the check engine light pops on after two blocks! I take it right back and they try to blame a different place for the knock sensor which was what the code was for. I show them the bill that I had it done here and they tell me it wasn’t done. I sit there for half a day while they do the repair they had initially told me was done and had to cancel my plans for the day. I take it home next day the check engine light pops on again! This time it’s for the emissions light something they had also repaired. My gasket is also leaking transmission fluid I find out when I get my oil changed which they also tell me the transmission fluid is old and needs to be flushed. Guess what they also charged me for transmission fluid which wasnt changed. I sent the service manager an email and he did call and left me a message but gives me the general number to call back. I left a voicemail since no one ever answers and have yet to get a call back. This was pure neglect and nothing was done right after $4000. Lawsuit is looking like my only choice if I can’t get this fixed right. Absolutely horrible experience!

Plattner's Arcadia Chevy Buick has one of the best Sales - Worth the Drive (from Naples)

Plattner's Arcadia Chevy Buick has one of the best Sales Team Members in the state of Florida. Sharon Lalicata has shown us that she cares about each and every one of her clients. Together, Sharon Lalicata & Dalton Plattner made it their goal to get us the Colorado we were looking for. Additionally, Brendan, the Finance Manager, helped my work out my preferences for payment and financing. We are exceedingly happy with our new purchase.

Everyone at Ferman GMC Buick in Wesley Chapel were very... - thward64

Everyone at Ferman GMC Buick in Wesley Chapel were very helpful in making a deal that satisfied all parties involved. Shaun was an excellent Salesman.

To be fair, this negative review is only about the - Pongo

To be fair, this negative review is only about the warranty claims department at this dealership, not the service department per se. In mid-July of this year, I submitted the paperwork to be reimbursed for the replacement of the windshield wiper motor on my 2015 GMC Terrain due to a recall. The motor went bad prior to the recall. The service advisor told me that it would take up to two weeks for me to be reimbursed for the replacement. A month later, I still had no heard anything from this dealership. I called the warranty claims department and was told that it was pending but that I would be called a couple later with an update. I heard nothing from him. By last week, I still had not heard anything. I called again left a message. I was called a day later and was told that the claim was still pending. What???? It is completely inexcusable for me not to be reimbursed by this time. It also completely unprofessional for the dealership not to give me periodic updates on this claim.

I bought a 1500 Chevy truck for our business and it - Golfcart1965

I bought a 1500 Chevy truck for our business and it lasted about one week it's been in there shop for going on 2 weeks now they gave me a rental car to drive which is useless to me I use my truck everyday for our business now I'm having to rent a truck which is costing me over 200 dollars a day I don't want that truck anymore they should step up to the plate and offer me another truck that has no problems I will be contacting my lawyer Monday to try to resolve this issue.

Ron Wilcox is super! - Gailflong12

Ron Wilcox is super! He is an experienced car salesman and went over all details with my purchase

HE WAS VERY FRIENDLY AND HELPFUL DURING OUR PURCHASE. ... - jlbenson

HE WAS VERY FRIENDLY AND HELPFUL DURING OUR PURCHASE. MADE US FEEL WELCOME AND MADE BUYING A VEHICLE A FUN EXPERIENCE. I LIKED THAT HE OFFERED THE CARFAX AND KELLY BLUE BOOK PAPERWORK BEFORE ALL PAPERWORK STARTED. EVERYONE AT THIS DEALERSHIP IS VERY FRIENDLY.

This is my 8th car transaction in 12 years and Chris - AJ

This is my 8th car transaction in 12 years and Chris Nason & Robbie Trude made my latest purchase truly "Hassle Free". I felt like I walked out of an ultra luxury car dealership. They were upfront with their pricing and to my surprise they found innovative ways to lower my total price. I also commend Garber Chevy for their non mark up policy and upfront pricing even on high demand vehicles.

I highly regret purchasing my car from this dealership.... - angel99mm

I highly regret purchasing my car from this dealership. The vehicle I wanted was limited and hard to come by. I wish I had bought a car from out of state and had it shipped to me instead. If I had done more research ahead of time, I would have seen this dealership has an "F" rating with the Better Business Bureau. The following is a very broad overview of my experience. I purchased my vehicle (a 2009 Pontiac Solstice Coupe GXP) at the end of September 2009. During the course of several visits, we had a lot of conversations about the vehicle and features. I was advised by one of my 2 salesmen that the vehicles price was starting at $10,000 over MSRP because it had an upgraded package that included a paint protectant. He described it as an upgraded clear coat/top coat that would help the paint life. He told me all 3 of the Solstice Coupes they had on the lot had the upgrade, and gave me the impression it was already ON the car. During the course of negotiations, the price was worked down to only a couple thousand over MSRP. At no time during the conversation was I advised any features were being removed from the car/package. Several months later I became unhappy with the way the paint was holding up. I contacted the dealership to find out what company did the paint protectant so that I could see if it had a warranty. After several phone calls I received the information that I had factory paint--there was no paint protectant. At that point the salesman and one of the sales managers were telling me there was never any mention of a paint protectant to their knowledge. After several visits and many long, heated discussions, they looked at my car and said it was normal wear and tear so could not be warrantied by Pontiac, either. I filed a complaint with GM directly. The dealership's story then changed. Now they are saying I would have received a paint protectant if I had paid $10,000 over MSRP, but since I only paid a few thousand over, they had to "remove" features during negotiation. This is different than their first story and this was never discussed during any of my visits prior to purchasing. Overall, I am very dissatisfied with the way I was treated. When I have been able to speak with someone at the dealership, they are unable to give me any straight answers and usually have to put me on hold for awhile or call me back with their response. I feel their customer service level is way below satisfactory. I am not happy with the end result, I would not recommend this dealership, and I have filed a complaint with the Better Business Bureau.

Worst Customer Service Ever! - Jamie

Worst customer service ever! I found a car I loved at Mott's. Had to drive to Orange Park to do the loan closing (nearest Chase Bank). I was on my way back and called to let Mott's know I had the check but could not get there until 11:45 (they closed at 12:00). The woman I spoke with very rudely told me I needed to be there by 11:00 for them to see me the vehicle. I explained that it was impossible since I was driving from Jacksonville. She adamantly told me no one would stay to sell me the vehicle. I asked about their hours during the week. She said I needed to be there by 4pm to buy the vehicle. I explained that I work and could not be there that early. She said sorry with so much attitude I could not believe what I was hearing. I asked if she was seriously telling me I'd have e to take my business elsewhere because no one there would stay a few minutes to seek me this car. She said the car wasn't going anywhere, that I'd figure it out. I asked again if someone could stay a few minutes, she said, "no, we don't do that". So I took my business to Walt's. Let me tell you about Walt's. They found me a car I love, found a lender and argued to get me an awesome interest rate. Had the car detailed and the gas talk full and had me out the door in less than 2 hours. I even got a hug before leaving. That is what customer service is all about. They have my business and my family's business for life.