39 Washington Dodge Dealers

Great customer service! - j.sok115

Great customer service! Very pleased with the purchase. He really took care of me and made sure I was comfortable with the purchase

The service appointment was a great experience, was - schmokinsteve

The service appointment was a great experience, was greeted professionally and taken care of with all questions and concerns answered.

Nice people,was able to work the deal so I got what I - tjmoll68

Nice people,was able to work the deal so I got what I wanted.Thanks

Excellent experience at Automation Jeep in Bellevue. - dlmclaugh

Excellent experience at Automation Jeep in Bellevue. The work was well-done and included arranging to have the interior detailed. The dealer kept us informed of the progress in a timely manner.

Service was completed and truck checkup done with full - western2222

Service was completed and truck checkup done with full report to what was done on time.

I’ve been buying trucks from Mccords since 2000 and I get - superiordesign

I’ve been buying trucks from Mccords since 2000 and I get a new one about every 4 to 5 years for my business and have had nothing but top notch service whether it’s an oil change or something bigger Richard in service has always gone above and beyond in his friendliness or hunting for a part I need I send all my family members here 1 st when they are looking for a car or truck and Vonya tge service manager is head and shoulders above any person in her position I have ever worked with she takes the time to come out and say hello make sure you had a great experience and makes u feel like your part of the family I won’t go anywhere else I’m on my 5 truck 3 jeeps for my wife and all 4 of my kids have bought rigs from them you always here about bad interactions which if u run a large company you can’t please everyone but in my opinion these folks are the cream of the crop and wanted to let them know how much I appreciate all there hard work for the Hass family

Very pleasent experience an great coffee, not joking. - yamaha1700donnie

Very pleasent experience an great coffee, not joking. This may have been my last car buying experience . I am 74. I still love driving!

Great dealership, the sales and finance team Matthew, - jeffery.a

Great dealership, the sales and finance team Matthew, Jenn and Steve were great people to work with on buying my Ram truck very helpful and knowledgeable on the car business.

Bought a used low mileage Bronco today. - Joe

Bought a used low mileage Bronco today. Excellent people to work with. Mercilessly beat them down on the price and still got a full tank of gas for the trip back. Definitely a great place to look for a new vehicle.

Excellent first time car buyer experience. - Sam Garcia

Excellent first time car buyer experience. Was able to work out a price that worked for both parties

Steve was great to work with. - Greg Murphy

Steve was great to work with. He communicated everything about my service quickly and honestly.

I would not recommend this dealership to anyone. - lmahan

I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we bought the car during winter months, that they then wanted to charge us a fortune to fix. Taking the vehicle in for services is a nightmare as well. They once had the vehicle for a week just to give it back and say they found nothing wrong with it. We were charged a large detection fee and were then stranded on the side of the highway when our allegedly perfect vehicle broke down completely. They are the definition of slimy used car dealers.

Nice environment, clean waiting area. - tess.pickler

Nice environment, clean waiting area. Friendly employees. Good communication during service. Long term customer. Thanks

I love my 2500 Alex in sales was wonderful! - dcaraco

I love my 2500 Alex in sales was wonderful! She even helped organize my stuff from my old truck to my new truck! Ask for Alex if you’re looking for a new vehicle. Her attention to detail was amazing!

Review for Renton Dodge Dealership: Zero Stars Shame - ssvdd

Review for Renton Dodge Dealership: Zero Stars Shame on you, Renton Dodge! I’m a single woman who made the trek 1 hour and 40 minutes one way—six times in just three days—to buy a used Dodge Ram SLT 4x4, and I was completely swindled. The vibe was off from the start, with false information and a blatant disregard for customer safety. In the short time I was there, four people were fired, including the general manager (who introduced himself as Tom, the owner). That alone should have screamed, “RUN!” During the test drive, I immediately noticed a clicking sound when making sharp turns, and the transmission felt incredibly tight shifting from first to second gear. I expressed my concerns to Tom, insisting I wouldn’t buy the truck unless his “16 years professional mechanic” could thoroughly check it for safety. I left the truck with them overnight, fully trusting their claims. The next morning, Tom called to assure me that everything was fine—that the clicking was normal for a 4x4 and that the transmission was perfectly fine. As a single female buyer, I trusted him to have my best interests at heart. Who would lie about potential issues that could leave me stranded in the mountains? The real kicker was the warranty sign in the window advertising 3,000 miles or 3 months of coverage. When I mentioned this during financing, the staff acted dismissive, claiming it was “an error” and that the sign should not have been placed on that vehicle at all. They even tried to shift blame onto each other. Tom stepped in to close the deal, leaving me feeling uneasy but desperate to believe I was making a sound purchase. Driving home, the SVC light came on, and the truck struggled to shift into second gear. I took it to a reputable mechanic, who found that the clicking noise was coming from both axles and the transfer case shift motor. The transmission fluid was black, and I learned I needed new inner and outer rod ends, new CV axles, and—get this—the entire transmission had to be replaced! I called Tom, who told me to bring the truck back and assured me he would cover "everything." When I arrived the next day, I found out that Tom and several staff members had been “fired.” Feeling completely swindled by their lies, I requested that my mechanic's bill be covered, but they refused. If you’re considering buying from Renton Dodge, beware! They are more interested in liquidating their inventory than in ensuring customer safety. Make sure to have a trusted mechanic inspect any vehicle before committing. I wish I had done that before I fell into this trap!

Always a pleasure to bring in my bring my Jeep in for - Jeep

Always a pleasure to bring in my bring my Jeep in for service. service with AJ is a pleasure

They met my needs to make the deal. - Gary Randol

They met my needs to make the deal. Closing was quick and no pressure for additional options.

Extremely courteous and attentive. - marybethmcmorris

Extremely courteous and attentive. They even did a follow up call the next day after servicing my vehicle.

We had a great experience at Bud Clary. - dleal3

We had a great experience at Bud Clary. Service was awesome, and we are extremely happy with our new vehicle.

The young men I dealt with were very polite and answered - yoshi2bell@comcast.net

The young men I dealt with were very polite and answered all of my questions. I did not feel pressured to agree to anything or buy anything. They explained what was done to my car and again answered all of my questions. I had a good experience.

Jim Mahin provided an outstanding customer service - cadenbilodeaux

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. Jim took the time to understand exactly what I needed and offered tailored solutions that exceeded my expectations. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐

Excellent service! - ajpylant

Excellent service! Gerardo Manzo was expecting me, knew what I wanted from my email requesting service, beat the cost estimate and time estimate.

**Review: Misleading Practices and Poor Customer - Matt Thomas

**Review: Misleading Practices and Poor Customer Service** I recently tried to purchase an Escalade V from this dealership, and the experience was nothing short of frustrating and unprofessional. Initially, they advertised a warranty that supposedly came with the vehicle. However, it quickly became apparent that this was false advertising, as the warranty didn’t apply to this particular car. When I pointed out that the car was overpriced, the salesperson referred me to the manager. The manager presented me with a Canadian spec sheet, claiming the car was worth over $40,000 more than it actually was—a blatant attempt to justify an inflated price that was still higher than their advertised amount. As an out-of-state buyer from New York, I was informed that they only accept cash deals for out-of-state purchases. Despite being prepared to pay cash, the manager claimed he would make an exception for me. However, things took a strange turn after I submitted my ID and credit information. The manager insisted that I find a notary to proceed with the sale and suggested sending my personal documents to the notary. This is highly unusual since, in New York State, documents are typically sent directly to the customer, who then takes them to a notary. When I shared this with my bank, they were baffled by the dealership's demands. The manager also claimed that their website stated they do not do out-of-state deals. Yet, when I asked him to show me this policy, he conveniently ignored my request. It became clear that they were not interested in selling me the car once they realized I was a well-qualified buyer from New York. He also denied giving me a contact with the finance department which seemed to be the one pulling his strings To make matters worse, my bank, which is part of their preferred network, attempted to reach out to them numerous times, only to be ignored. The manager also claimed that their website stated they do not do out-of-state deals. Yet, when I asked him to show me this policy, he conveniently ignored my request. After all this, they abruptly ended the deal without any explanation, leaving me with no understanding of why they decided to walk away. It’s worth mentioning that this car has been sitting on their lot for over four months, likely due to these deceitful practices. I’ve purchased cars out of state multiple times and have never encountered such an experience. In summary, I strongly advise against doing business with this dealership. Their misleading practices and lack of transparency are significant red flags.

"Great Car Buying Experience!" - nic

Drew made the Sales process quick, easy and painless! There was no sales pressure and he gave us the time and space to make the decision to purchase. Would definitely recommend to our friends and family. Very happy with the Purchase and experience! Nic & Denise

Always going the extra steps to help out - goldadechristine

This dealer always does there best to put you in the car or truck you need. And stands behind the purchase. They always make it right.

The professionalism and personal touch made this car... - TOR

The professionalism and personal touch made this car buying experience the best of all! Very involved and caring environment! Mark was outstanding and focused on my expectations and requests and made it happen.

Do not recommend using the service department! - Meganrazey

Do not recommend using the service department! We had a coupon and decided to try having the oil changed there. We booked an appointment for 10 am. They were great and let us drop off our vehicle the night before. Well 3pm rolls around and no word yet in the car being done. We called and the guy didn’t know and says he will call back…. 45 mins later we call again and he still didn’t know. Lucky he did find out it was done. Go in to get the car and give the coupon we had mentioned and they refused to take it! They do have a sign posted below where you stand to check out but the coupon does not say it won’t be honored at some locations! Absolutely awful experience and now we are out more money than expected. Heck the coupon even says it’s for Yakima but they won’t take them!

JR makes miracles happen every day. - mammacat360

JR makes miracles happen every day. Genuinely treats his clients like family and looks out for your best interest. I highly recommend him to anyone, especially first time car buyers. Thank you JR for helping my family with our new car. I couldn’t be happier with my purchase!

I had trouble receiving a military discount from Chrysler - jananez

I had trouble receiving a military discount from Chrysler for several weeks. When Ashleigh Fournier took over the issue I received the discount check within a week. It is great that there are still car dealers with employees that provide excellent customer service.