26 Virginia Subaru Dealers

Very professional sales person, very thoughtful and - lindaskiraft

Very professional sales person, very thoughtful and caring about my needs. All of the staff were wonderful! —financial assistant Nicole, who helped explain the technology of the Suberu.

Excellent customer service. - sibhusky007

Excellent customer service. My service advisor was wonderful. He patiently explained everything to me in terms I understood and gave me advice on how to not have it happen again. Highly recommend!

I had an outstanding experience at this dealership! - 804CarGuy

I had an outstanding experience at this dealership! Ron Samuels was my salesman, and he was extremely professional, helpful, and courteous throughout the entire process. The dealership itself was clean, well maintained, and nicely organized, with the vehicles laid out beautifully. The test drive was thorough, and the entire buying process was incredibly simple, smooth, and efficient. From test-driving the vehicle to receiving the buyer’s order (I paid cash), signing the paperwork, and having the car cleaned and fueled up, everything was handled seamlessly. I was in and out the door in just two hours! This was hands down one of the easiest car buying experiences I’ve ever had. The staff was welcoming, professional, and genuinely pleasant to work with. Ron and the entire team made the process stress-free from start to finish. I highly recommend this dealership to anyone looking for a straightforward, enjoyable car buying experience. Ask for Ron Samuels, you won’t be disappointed!

I received by text 2 different times for my appt. - sandy5355

I received by text 2 different times for my appt. One was at 8:15 am and one was around 11 am on the same day. So I just went on to the earlier appt. They confirmed my appt was supposed to be at 11am., but said it was fine they took me in for the earlier appt. They were quick, only had state inspection and the multipoint inspection. Mark showed me everything was fine, except down the road I would need new brake linings on the rear wheels.

I was visiting Bridgewater, Virginia from out-of-town and - jh

I was visiting Bridgewater, Virginia from out-of-town and my Forester was overheating. I took it to a local mechanic on a Friday morning and he was too busy to fix it. He sent me to Bob Wade Subaru in Harrisonburg and I am so glad that he did. I called the dealership and they said to come right up and they would check it out. I arrived and they took my car right away, as well as letting me bring my very furry senior labrador retriever into their waiting room with her travel bed! They were incredibly kind and my car was fixed in short order. I do not think I have ever visited a more relaxed and responsive dealership. Thank you!!

They are the best dealership I have ever purchased from. - Penny

They are the best dealership I have ever purchased from. Every person I dealt with was more like a friend than a salesman. Thank you Casey VW for making a some times stressful situation a fun exciting purchased of a new vehicle.

This is a great dealership. - Liljack1964@

This is a great dealership. Sales department plus service is out of this world !! Elly is top notch service manager. Great to work with. They act like they care.

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

Totally professional throughout the buying process from - Joe

Totally professional throughout the buying process from the salesman to the financing as well as discussions with the General Manager. Never pressured throughout the process.

CMA strives to offer fast, efficient service without - Gerald

CMA strives to offer fast, efficient service without scrimping on customer service or cutting corners.

Friendly staff. - Kernan

Friendly staff. Clean facility. Service waiting time is reasonable. Very accommodating when making appointments for service.

I brought my car in early for my next day maintenance - doantnghi55

I brought my car in early for my next day maintenance appointment, but there's a vacancy and the service team worked on my car immediately. The service ended early and I could pickup my car the same day before the service department closes for the day ! The service team even left a Moooo toy, I gave it to my grandson and he loved it !

The most excellent service and transparency is what I got - dh438281

The most excellent service and transparency is what I got and I would always be back.

Medric and Jordan (sales trainee) were fantastic. - esuebryant

Medric and Jordan (sales trainee) were fantastic. They had pulled the vehicle I inquired about on line and it was waiting for me when I arrived for my appointment. There was absolutely no pressure and they got everything I asked for (extended warranty, etc.) at a great price. I highly recommend them.

Friendly dealership, relatively low pressure sales. - Subaru

Friendly dealership, relatively low pressure sales. Excellent service department, with prices that aren’t bad for a new car dealership, and they seem to always fix our infrequent problems right the first time.

Mustapha was the best used car salesman I’ve ever met. - Tula722

Mustapha was the best used car salesman I’ve ever met. Made sure I was getting what I wanted, worked with finance to get me the best deal, and I went in to buy one car and I left with a better one. He’s very agreeable. He’s very knowledgeable and friendly and it was a joy to buy a car through him today

Motor Mile Subaru completely changed my opinion of - sita.lepczyk

Motor Mile Subaru completely changed my opinion of dealership service centers! The trunk on my Subaru wasn’t opening fully, and another auto shop quoted me over $3,000 to fix it, saying it was a trunk motor issue. I’ve avoided dealership service centers my entire life, but I decided to get a second opinion—and I’m so glad I did. Everyone treated me kindly, and I settled into their comfortable lounge expecting a two- to three-hour wait. Less than 30 minutes later, Tom came back and told me my car was ready. The trunk was working, and my total charge was $0! They didn’t even charge me to look at it. I asked a couple of times because I could hardly believe I had gone from a quote of over $3,000 to paying nothing. Tom simply said they were happy they could help and would love to see me again. Thank you, Tom and the Motor Mile Subaru team, for your kindness and honesty. You’ve earned a loyal customer—I won’t be going anywhere else!

Outstanding customer service. - meagher.timothy

Outstanding customer service. Keith Nelson was great and we were very happy with our purchase

I would suggest looking at this company's profile and - Truth

I would suggest looking at this company's profile and rating on the Better Business Bureau website before doing any deals with this unprofessional dealer.

I wish I had bought my Subaru here. - ryanyemen

I wish I had bought my Subaru here. My dealership experience in Charlottesville was absolutely awful, and when I moved to the valley I was so happy that CMA actually behaved the way a customer would want. To Carmen, Harry and Rory, I want to thank you each for being so great every single time I’ve come in. I’ve brought complicated problems with my vehicle and the honesty and amazing customer service you’ve provided each and every time gives me hope that there actually people who care about people in this industry. These three people have been nothing but honest, nothing but friendly, nothing but trustworthy. While my Subaru experience has not been great (and I’ve owned two in the last 15 years) that’s the manufacturer’s issue, it’s never been this department that has given me trouble, never been this dealership that’s given me trouble. My hat is off to this service department for never giving unsound advice, for always going the extra mile, always making sure we got every mile out of my car that we could. Carmen, Harry, Rory, you guys are the best! Keep on doing what you do because you are all so good at it! Salutations and best wishes! Ryan Yemen

Very Professional & on point,I make a purchase 2days - btynes662

Very Professional & on point,I make a purchase 2days before Xmas & trade in today Mike Kullman new exactly what I needed & didn't have to Scramble to get results needed 100% Satisfied, across the board...Since I'm taking the same to do this I'll give Mike a rating ummmm (10) all day hands down

I hav e nothing but good things to say about this - EMG

I hav e nothing but good things to say about this dealership. I had an easy, enjoyable experience. See Chris!