14 Virginia Genesis Dealers

This a superb dealership! - Kwesi

This a superb dealership!!! From the beginning of consultations on line and on the phone, emails, and texting, the group as a whole made my purchase of my GV80 a breeze. There was courtesy, a store of knowledge and information and lack of any pressure to do anything that you didn't want. I highly recommend this dealership for your business.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

It has got to the point i am reaching out to legal - cuzzinfuzzin

It has got to the point i am reaching out to legal counsel this dealership is full of people that don't keep their word about anything (they are lying again because their lip are moving) this should be this dealership slogan KOONS GENESIS OF WOODBRIDGE

First, it is impossible to reach a human being at this - lhbravo

First, it is impossible to reach a human being at this dealership. I left 5-6 messages for service on a Recall...no one ever called me back. It took 2 months to finally get in touch with someone to schedule the service. I have a Genesis, which comes with Valet Service, which I have yet to receive in the 2 years I have owned my car. When I was told the service would take 3 hours, I asked for a loaner. I was told the General manager discontinued the loner service at Chantilly. If I wanted a loaner, I would have to drive all the way to Springfield to get it. This is OUTRAGEOUS. I paid of for the service, was promised the service when I purchased the car, yet the GM here doesn't think it is important to fulfill their promises. I am disgusted with Genesis of Chantilly. It used to be a good place to go until they replaced the GM. Even the employees don't speak highly of him. What a joke. I had to contact Genesis to complain and get reimbursed on my rental. I would not suggest buying a car at this horrible dealership!

The sales team (Abe, Jay and Shah) were amazing. - T Smith

The sales team (Abe, Jay and Shah) were amazing. They were professional, extremely knowledgeable, and friendly. They each made my car buying experience special in their own way. They went the extra mile to check inventory in-house and out house to locate the vehicle that I wanted, specifically the exterior and interior color that I wanted, explained all the features, payment options, specials, rebates, warranties, etc., without being pushy. They exceeded all expectations in ensuring that I had the ultimate car buying experience while ensuring comfort and satisfaction. I’d highly recommend Genesis of Alexandria, as you won’t be disappointed.

Great dealership with friendly and knowledgeable staff. - samgar

Great dealership with friendly and knowledgeable staff. The whole buying experience was most pleasant with no pressure. Lamont Harris was most helpful thru the whole transaction.