Last week, I went shopping for an XC90 at Volvo Cars of - Rajaa G
Last week, I went shopping for an XC90 at Volvo Cars of Austin, and the entire experience exceeded my expectations—thanks in large part to our exceptional Volvo Product Specialist, Hassan Ait Lahoucine.
From the moment I walked in, Hassan greeted me with a warm and friendly smile and instantly made me feel at ease. Hassan demonstrated a rare combination of expert knowledge, genuine friendliness, and true professionalism. He took the time to answer our questions thoroughly, explaining every detail of the vehicle and the whole purchase process with clarity and patience. His deep understanding of Volvo's lineup was impressive, and he matched us with precisely what we were looking for with the inventory at hand.
He took me for a test drive and was very patient, explaining and showcasing the many features of this car. The next day, I came back with my husband, and he, of course, absolutely loved Hassan. We ended up getting our car, and what stood out to us was how seamless and stress-free the entire experience was. Hassan was attentive, respectful, trustworthy, and sincerely committed to ensuring our satisfaction every step of the way. He made what could have been a complicated process feel effortless.
Hassan is the type of salesperson who goes above and beyond without being pushy or making customers feel rushed. We truly felt like valued customers and not just another transaction.
We wholeheartedly recommend Hassan Ait Lahoucine to anyone looking for a new Volvo. He’s a true asset to the Volvo brand, and we would absolutely do business with him again.
Thank you, Hassan and Volvo Cars of Austin, for making our experience so outstanding!
Also, a shout-out to Kris, the finance manager, who was very transparent with all the extra add-ons and so friendly.
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