3,944 Texas SRT Service Centers

Richard Robertson is great to work with in service. - Tigger11

Richard Robertson is great to work with in service. He is efficient and provides updates in a timely manner. The quality of work is great. Thank you

JJ Saenz and his crew are professional and courteous and - FLAXGLUV

JJ Saenz and his crew are professional and courteous and do a really outstanding job.

The service was preformed quickly and cleanly. - barnardscropcare

The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn.

My representative did a truly amazing service at - FRANKLIND7425

My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.

I have had bad/questionable experiences at this - Bossladycmp

I have had bad/questionable experiences at this dealership. There is always something wrong with my GMC Sierra SLT 2023. The customer service, in the past, was horrible. Often the representatives say what they are supposed to say, to please the customer. Oscar did the same thing, at first. Then I gave him a chance and he was great. His professionalism was perfect. I appreciated it. I will say, I regret buying this vehicle. Never in my life have I purchased a vehicle that has so many issues. Never again.

Today was my 5th month with my Bronco and first - pronger1970

Today was my 5th month with my Bronco and first maintenance visit. I thought sales and finance were great, David and the maintenance side were just as great. David got me in and out in no time. Five star ford Dallas is thee dealership!!

Amazing! - Chris

Amazing! Jessica & the team are world class! Find the time to stop there and say hello!

The service staff at Spirit is always friendly and - cunninghamrod65

The service staff at Spirit is always friendly and knowledgeable and willing to help in anyway has been my experience with them.

The service that I received was exceptional and would - Chris_roberts359

The service that I received was exceptional and would prefer to have Cameron handle all my business

I had an excellent experience for routine service at - Texstage

I had an excellent experience for routine service at Lonestar Chevrolet even though I did not purchase my Truck from them. There service department is as good as any I have dealt with.

This is for MB of Grapevine (Avondale) Service: I have - TomBoyDFW

This is for MB of Grapevine (Avondale) Service: I have been going to this dealership since it was originally built new. I've had my E63's, C300, CL55 and now my 2015 G550 serviced there. Sure... if I went to an indy shop, I could likely save a few dollars... But, it would: A: Cost me more time to go there, this is a close/convenient location. B: They may have to order parts, this dealer keeps a lot in-stock, so time is an issue as well - may take longer overall. C: I am confident in OEM MB USA Parts and Service D: They have all the correct MB Special tools and Electronic diagnostic tools. E: Their people... More on this below... So, Driving the G, I all of a sudden noticed a very odd imbalance. I thought it may have thrown a wheel weight or maybe something dangerous was stuck in the tire. Sure, I have a floor jack at home, and I could have raised each corner to look at the wheels/tires, but let's face it. This IS NOT what I do for a living! (Back to that convenience thing). So, I call the dealer. They said bring it in ASAP and they will diagnose it. It was such a strong imbalance, it could be a safety issue (Spoiler alert! It was!). They put it on a rack soon as I pulled up, sure enough, the Right Rear tire's tread was separating from the steel belts. They immediately changed the tire and put on my spare. They were not going to let me go home with a bad tire! The cost that day? Zero, Zip, Zilch. Nothing. Sure, I could have gone anywhere that day to get tires,,, but that's not me. The Service Advisor (Laila) set me up with their Tire Specialist. He assessed the situation and we discussed tires; types and brands. They were able to warranty the tire for me, so I bought all four (4), did a complete 4-wheel alignment and best of all, these will all have a road-hazard tire warranty as well. That's personal comfort for me. (Remember what I said up above about convenience!) They just made it too easy. Went back 2 days later when they had a set of 4 in, and got it all done. Big thanks to Laila, Their tire person (Can't recall his name - the unsung hero), the specialist technician who took care of me (Johnathan), and their Service Director Brittany who I have known for years and who always takes very good care of me and my family! Great experience overall. Makes me feel good taking my vehicles there for service. Great value! Plus, they do a great wash! Pro tip, their parts guy @ MB GV for those who do some things their self is Greg! Another stellar individual who goes out of their way to help out.

It the best dealer ever they know how to make customers - carmeliematiti

It the best dealer ever they know how to make customers happy and comfortable i

Good service and I they kept me informed about what - Gabriela Rangel

Good service and I they kept me informed about what services my truck needed and the price for each of the things

Super convenient, very professional, extremely fast, our - Jonberk12

Super convenient, very professional, extremely fast, our new starter was installed and completed as scheduled in less time than I could have done the job.

Great Service. - jerryspaint_bodyshop

Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!

My 14 year old Nissan Versa rode like a new car after - LEETONCANNON

My 14 year old Nissan Versa rode like a new car after extensive service. Jake was very helpful in guiding me through everything that needed to be done. He showed me what could wait and what needed to be done now. As someone on a limited income, that information was vital. I'm going to push a few more years out of the best car I ever owned.

They were slower to respond to my needs than I would have - Noemail21

They were slower to respond to my needs than I would have expected. Then it turned out they mounted the tires in the wrong place from what we had agreed. Otherwise Steve was cordial and responsive.

This is an amendment to a negative review I gave for poor - aggravated F-250 owner

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.

I’m very happy for having all my vehicles taking care of - chawangamartinez

I’m very happy for having all my vehicles taking care of at Ron Craft Chevrolet at Baytown. When I want to buy a vehicle, for me it’s Ron Craft. About vehicle service doing any kinds of repairs they are tops.

I wanted to take the time to do a review for Valerie - Andy

I wanted to take the time to do a review for Valerie Salinas. This young lady always welcomes me with a smile when I pulled up in service department, always takes the time to make sure that I understand the services that are being rendered and their new facility is so beautiful, I followed Valerie from new Braunfels, her service is amazing I could not get the same at the other store. Keep doing a great job they are lucky to have you.

RACHELLE you are the best it’s always excellent customer - maggie

RACHELLE you are the best it’s always excellent customer service including communication that’s very important in returning my vehicle to me as soon as possible.

Always quick and responds in a timely manner when updates - Tishauna Robison

Always quick and responds in a timely manner when updates are needed, always a pleasure working with Mo

New management has service headed in the right direction. - CamryWaco

New management has service headed in the right direction. Had a nice conversation with him last week!

She is a wonderful person to have worked with and she is - Bucpride13

She is a wonderful person to have worked with and she is a great asset to the ford community

I would like to thank the crew at Southwest Kia Mesquite - Tanya Walker

I would like to thank the crew at Southwest Kia Mesquite for getting me safely back on the road. I had trouble getting someone to listen to my issues at first, but after getting through to Service Manager Larry Johnson he took action immediately to find the problem. Shop Forman Brett took it from there, got the work completed, washed, and back to me as soon as possible. The entire service drive is great. Heather, Adrian, all of them are helpful and considerate of your schedule and time frames. I’ve been a customer here at this location for 15 years and I have to say with this new management and leadership it is the most seamless process that I have experienced in a very long time. Thank you Southwest Kia Mesquite! Great job.

Easy to setup an appointment. - 611jeddah

Easy to setup an appointment. Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure everything was done and clean. I will use them again.

Weve owned our 2023 Outlander PHEV since January of 2023. - gwrace14651

Weve owned our 2023 Outlander PHEV since January of 2023. For the most part its been very reliable. But in late April of 2024 it started producing parking sensor errors. After two failed service appointmemt attempts by the techss at Elder Mitsubishi to resolve the issue Rusty stepped in and saved the day. The techs blamed the error on a dashcam. Rusty took the time to thoughly diagnose the car. He reprogrammed the software on the car and called a few hours later to let us know it was ready to be picked up. He patiently listened to our concerns and frustrations and treated us like valued customers. He was awesome and best of all wife is happy to have the car back in working condition. Thank you Rusty for taking care of us.

Super helpful. - thomasthemis1980

Super helpful. Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future issues that may arise! Staff was professional and very helpful. Answered all my questions. A+.

I do believe the dealership and the salesman do go out of - cabrial

I do believe the dealership and the salesman do go out of the their way to make sure the customers are satisfied and happy.

Awesome and efficient customer service as always! - Lourdes.ymson21

Awesome and efficient customer service as always!!! Thank you again for the many years of service.