173 Texas Genesis Service Centers

The unpleasant experience of auto damage was turned into - Teyeager

The unpleasant experience of auto damage was turned into a pleasant experience by Edwin and the entire staff at AutoNation. Edwin is extremely knowledgeable in all aspects and went out of his way to be helpful.

Very friendly and keep us informed on the progress of the - salazardavid6619

Very friendly and keep us informed on the progress of the work that was done on the vehicle

Cheyenne was outstanding! - clairez

Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair!

Great work, and great customer service. - Q7

Great work, and great customer service. They took care of me when I came in for a consultation until I picked up my vehicle.

Jay kept me in the loop and updated throughout the entire - Andrew Rodriguez

Jay kept me in the loop and updated throughout the entire process. I hope to never get into another accident again, but if I do, I know exactly where to go and who to ask for. 10 out of 10. I will def recommend Autonation Collision Center to all of my contacts!

The service was outstanding. - GGGONZALES1

The service was outstanding. Juan, the Service Advisor was especially responsive and helpful to my every need and question. Doug, who arranged for my loaner car was also very courteous and helpful.

Amaizing customer service starting with the receptionist - marthad450

Amaizing customer service starting with the receptionist and DeMarcus who was in charge of my car knew that I couldn't get a rental car while my car was in their shop and he work in my car within timely manner so I can have it back at soon as possible. Overall they all are very efficient. Thank you,

Very professional staff, had my car in and out of the - Ifndz

Very professional staff, had my car in and out of the shop with great results!

I was very satisfied with the service that they provided. - Chacha53

I was very satisfied with the service that they provided. They did an excellent job on my cars body work. And Kevin Hendrickson was great in keeping me informed about the work they were doing. He constantly kept me informed on how and what they were doing. I would recommend this body shop to my family and friends. The customer service was out of this world. If I need to I would go back again.

Christina expedited the work on my vehicle from a car - Parsons

Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July.

The whole experience was very professional. - Mikeboehler

The whole experience was very professional. The shop is beautiful, very clean, and everybody seems to be very well trained. Ron Flores was great to work with, even though the entire process took about four months. The car looks good as new, and we are very pleased.

Great great great great great great great great great - TommyT

Great great great great great great great great great great great great great great great

The repairs to my vehicle were excellent and completed as - jjb101

The repairs to my vehicle were excellent and completed as promised. Great staff, especially Josh Redd, the Collision Estimator. He appears to be the guy who has all the answers and the person who keeps things running smoothly and on schedule.

Did a great job on repairs, kept me informed throughout - Dani4kkg

Did a great job on repairs, kept me informed throughout the process and delivered on time.

My representative did a truly amazing service at - FRANKLIND7425

My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.

I was very happy with my service. - Kim

I was very happy with my service. He was able to explain what happened to my jeep. I will use again great customer service!

Austin was amazing! - rklak

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!!

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.

Very good job on telling me what needed to be done and - adrianscott34

Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative

outstanding service w/military discount, timely and - marshal

outstanding service w/military discount, timely and highly knowledgeable of the entire vehicle, so efficient and helpful in recommendations

I was nervous about using this service but the technician - matthewcalkins0

I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!

I have been here regularly from past 6months david used - Vestra

I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward now my engine is seized as my vehicle is class vehicle waiting on them this time looks like it is taking time my counting on it hear soon.

I wanted to tell everyone my experience with Genesis of - MCHRIS1009

I wanted to tell everyone my experience with Genesis of Irving service dept. We all here about the negatives about service and how its a nightmare with Genesis. Well i can honestly say mine was fantastic. i have a 2023 Genesis GV80 3.5T AWD Sport Prestige and it was time for the first service with 6k miles on it. At first we hit a small snag with getting the appointment time and date , but we quickly got it resolved. i explained some of my concerns i was having not knowing the severity of one of my issues. when they found out after me telling one of the service advisors they reacted quickly in setting a time for me to get the vehicle there. They found a rental to give me while my vehicle was there and they quickly figured out the issue and called me to let me know what was going on. They shared what was needed to be done to repair and ordered it. they kept me up to date of the scheduling of when it would arrive and when they were to have it fixed. it was a great experience and those guys worked hard to make me feel good about everything. Great experience and really great people there at Genesis of Irving. i want to say thank you for all of what you guys do. Not just anyone could do it and put up with all the customers you guys do. Great job

The service was absolutely amazing. - mggarraty

The service was absolutely amazing. They went above and beyond. I give them 5 out of stars. I will never take my car to any place else.

I called Genesis of Southwest Houston to schedule a - sbabineaux

I called Genesis of Southwest Houston to schedule a service as well as use the “wrap around coverage” insurance to fix my windshield crack and rim damage. I must say I was so nervous wondering if the insurance upon purchase would live up to my expectations. I spoke to Simon to make arrangements to get these claims in, etc. He was very aggressive in his approach to getting speedy results! With patience and knowledge, Simon got my 3 RIMS LOOKIN NEW AGAIN. ALSO A NEW COLLABORATED WINDSHIELD. The one year service was done AND a LOANER CAR was available to me while I waited in Houston. I must say, when comparing my past experience to the well loved Lexus Dealership, Genesis treated me as well AND with easy transitions. Simon had the windshield guy from Safelite Auto Glass and the Rim Specialist waiting on me 2 weeks later. Simon watched over three or more crews of workers like a “MAMA HEN” while my TREASURED and METICULOUSLY KEPT GENESIS G90 was TWEAKED TO PERFECTION! After one year of being a proud owner of a G90 my car was better than ever. I got in and out in 6 hours RECORD TIME to get back on the road to Lafayette before my bedtime. Since I found the perfect car with Salesman Daniel a year ago, I can say I was led to the perfect experience! Paying the extra expense for the EXTRA COVERAGE IS WELL WORTH THE MONEY!!! REPLACING A $2500 WINDSHIELD with CALTEX, A YEAR LATER, INCLUDING RIM DETAILING, SERVICE and MORE, one can never go wrong using this dealership with the many proffessional, conscientious employees. I am SO HAPPY I TOOK THE LEAP and PUT MY TRUST in GENESIS of Southwest Houston. I drive 4 hours to get this ROYAL TREATMENT! Ty Simon! Shelly in Lafayette. ITS LIKE CHRISTMAS EVERY DAY DRVING A GENESIS!!!

Excellent customer service 👏 extremely kindness and - COD0

Excellent customer service 👏 extremely kindness and friendly I really appreciate the customer service given to me.

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

After reading so many reviews about Hacknet Credit - cousinsdave74

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