4 Tennessee BMW Dealers

JB is my go to Guy in the service department. - Brookiecox

JB is my go to Guy in the service department. He is always dependable, responds quickly and very helpful. I recently needed to use my wheel and tire warranty for my X3 BMW. JB immediately called roadside service and scheduled them to pick up my car. He text the next day to follow up to see the car had been picked up, which it hadn’t been done. JB sent another request out to roadside service and my was picked up that night. He notified me that he had the car and when it was completed. I appreciate JB for always making my experience positive at BMW.

I trust Justin Pickel as my service provider because he - Nksharr

I trust Justin Pickel as my service provider because he has always been frank and straightforward with me. He is knowledgeable, professional and friendly.

I purchased a new BMW on June 24th, a week later I - lisha1771

I purchased a new BMW on June 24th, a week later I received a letter from FedEx to sign and return ASAP as someone wrote the wrong odometer reading and could not process my tags. I keep waiting on tags… 6 weeks later I receive an email from my sales person stating they STILL need proofs of residence from me…WTH this was the first notice I ever received of needing any information from me. I was nice and I sent it. I also sent it the manager, she replied “we need proofs” so I sent it to her. At this point I’m furious. Over a week later she claims they never got either email that I replied to from them! Worst customer service ever!!! I told them I would go get my tags myself, but stated I could not. I honestly believe they are doing this on purpose. I don’t think I’ll ever get any tags and my temporary tag is about to expire. If I ever desire to purchase another BMW I will definitely drive to Nashville. Memphis is horrible, customer service sucks as they lie to you constantly. I would not recommend anyone buying from there.