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Grayson BMW

Knoxville, TN

4.8
1,623 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,623 reviews

October 30, 2026

Outstanding as usual! Xxx xxx xxx xx xx xx xx xx xx xx xx xx xx More

by sk8honcho3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 30, 2026

Excellent service. They checked my car before a long trip and made sure it was ready. Car worked flawlessly for entire trip. More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 29, 2026

Enjoy working with my service advisor,Justin Pickle. Have confidence in his recommendations. Have worked with him for a number of years and he is the best service advisor I have had.. More

by kingpurnell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pickell
October 29, 2026

Pleasant experience with Dylan. Fast service. Comfortable waiting area . Nice choice of teas and snacks More

by Ab4444
Recommend Dealer
Yes
Employees Worked With
Dylan
October 28, 2026

great service from Dylan, would recommend him and grayson to anyone needing service or new car More

by kray2404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
October 28, 2026

Excellent service advisor. Got me in and out for 1st year maintenance very quickly. He has helped me in the past with other cars and I have grown to trust him. More

by Kristen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Dylan
October 27, 2026

Every individual we interacted with at Grayson BMW exceeded our expectations. We will recommend this BMW dealer to all our family and friends. . More

by Carfire71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor, Abigail and Clint
October 27, 2026

Fast dependable service. The service dept has always been very helpful and accommodating. I would recommend. More

by Mmorton00327
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew
October 27, 2026

Justin is always courteous and professional. His knowledge and suggestions are very much appreciated. Justin is the reason I use Grayson BMW service department. More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
October 25, 2026

Great service as always. Matt always takes great care of me. Cannot recommend Grayson BMW enough. More

by C Ande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt S.
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