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Grayson BMW

Knoxville, TN

4.8
1,510 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,510 reviews

July 12, 2026

I made my appointment for my oil to be changed but also wanted them to look at some of the recalls I received. They addressed one but the other was t a true recall but a potential recall. I didn’t like tha More

by mpodgorski
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
July 09, 2026

Matt always provides great customer service! Love the cars and the experience after. Thank you! More

by Hope
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
July 08, 2026

Dylan was exceptionally with the process. He was the most familiar with my lease option from my employer, this helped a bad situation of having a damaged rim and blown tire. The tire and rim More

by jhudson883
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
July 05, 2026

Time efficient, friendly service! Easy to schedule a short notice appointment. Wish pricing of service was less expensive! More

by sfielder
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt S
July 05, 2026

Justin was very professional. He finished my car service in no time when I didn’t even have an appointment. More

by raniaatrd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
July 04, 2026

Justin is always on top of things. I have confidence in him and the service team to keep my M4 running right More

by RobertCathey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
July 04, 2026

Friendly helpful ann work things out for me. great place and employees.. I would recommend thier lot. More

by lbrock2653
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jack, chad.
July 03, 2026

Very pleased with the overall experience and attention to detail that Dylan provided would definitely recommend More

by Doc and Kathy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dylan
July 03, 2026

My salesman (Athan) was one of the best I have ever worked with. He was very nice, and always answered my calls and texts. He even came in on his day off to work with my schedule. Grayson went out of More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athan, and Jesus
July 02, 2026

Matt always takes such great care of me! The service is impeccable! Very trustworthy and dependable! More

by Lkbyrd1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
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