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Grayson BMW

Knoxville, TN

4.8
659 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 659 reviews

June 06, 2024

Got our BMW x7 in quickly for service. Dylan was very through and great to work with. More

by Carolyn.kirkland7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
June 06, 2024

Only dealership I buy from is Grayson BMW. Great service, great cars, great deals, great staff. More

by jimigoins420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Multiple staff I'm horrible with names.
June 05, 2024

Carson was excellent to work with. The car buying process can be awful but this experience was wonderful. Will be doing future business here. More

by kellygoins86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson
June 05, 2024

Steven and Brian were great to work with throughout the buying process. They both were a very accommodating and made the purchase very easy! More

by pw6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Davis and Brian Henderson
June 05, 2024

While on vacation in TN (from Louisiana), we experienced problems with our X5. Grayson BMW expedited our service work to get us back on the road ASAP, and this was on Memorial Day. We were given a loaner as More

by Kim Arnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
June 04, 2024

Grayson BMW is a terrific dealership with a professional staff and service department. My service advisor, Justin Pickell is an honest straight shooter and has earned my trust over the years. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
June 01, 2024

Great to do business with didn't hassle you in to anything and honest people More

by phillipsrod75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
June 01, 2024

Service and efficiency of the department was excellent. Dylan was exceptionally thoughtful and informative on what I should expect at this service as well as what to expect from my car in the coming months More

by Beth U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan//Grayson BMW
May 31, 2024

Matt Schroller is a wonderful BMW advocate and helps keep your automobile in tip top performance. More

by MFORCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Scialdone, Steve Swaggerty, Matt Schroller.
May 30, 2024

Matt was amazing and it was the most clean dealership! I arrived in the morning and by the time that I had a coffee and a snack my car was ready! I will be back in August to visit Matt for service… Th More

by rowley.hartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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