4 South Carolina Lexus Dealers

On Thursday I received a mail notice of a recall. - eric

On Thursday I received a mail notice of a recall. On Friday morning I called Hendrick Lexus and asked if the work could be done no later than Saturday as my wife and I were leaving on Monday for the holiday. I was told to drop off the car at 1:20 on Friday and leave it to be done by Saturday. When I got to the dealership at the prescribed time I was directed to Alex Bousquet who I had never met before. Alex is very personable, knowledgeable, and thorough. He told me that if I could stay and wait he would have the work done and the car cleaned in about an hour. He was true to his word and, as a result, my wife and I will feel a lot more comfortable about driving to our daughter's for the holiday.

We just bought a second Lexus, an 350RXH to go with our - Satified Customer

We just bought a second Lexus, an 350RXH to go with our ES350 Ultra Luxury. Jenifer C, the salesperson was very helpful , informative and patient with us. Walt H, the new car manager was also very helpful. The F&I department went very smooth. Overall, we are very happy.

My convertible top was stuck, would not go up or down. - Pegmeg

My convertible top was stuck, would not go up or down. I made an appointment with Jonathan in the service department. As I was driving to my appointment, Jonathan phoned me. He knew an option for me to try myself. I found the button he told me about and Voila!! The top went down perfectly. I am grateful for Jonathan’s help, he went above and beyond his job description and helped me. I will continue to take my car to Lexus of Greenville.