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Hendrick Lexus Charleston

Charleston, SC

5.0
2,433 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,433 reviews

September 23, 2026

Been taking my companies cars to this service center for years. Bill Ferguson always takes great care of our vehicles. More

by david110562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Bill Ferguson
Sep 24, 2026 -

Hendrick Lexus Charleston responded

David110562, we're so glad that we were able to go above and beyond your expectations! Thank you so much for the positive review!

September 23, 2026

Bill Ferguson and Robbie Lazzaro did an awesome job making my LS430 ride like new again. More

by Bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Sep 24, 2026 -

Hendrick Lexus Charleston responded

Bradford, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2026

The dealership was friendly and service was speedy! My advisor was Townes Drew, and he made sure I was introduced to any and all issues with my vehicle. I'm happy to know that there's still good people More

by braxcarr112009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Sep 24, 2026 -

Hendrick Lexus Charleston responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

September 23, 2026

Excellent service, quick and easy car care, excellent staff, Townes Drew was kind and helpful, clean and comfortable waiting area More

by Jessicaanthill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Sep 24, 2026 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2026

Townes Drew, my service advisor was great! I had an unexpected flat tire and he got me in the same day with my coverage. I got a new tire and back on the road no time Lexus Charleston has been More

by cwilk525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson, Dwight Stokes, Townes Drew
Sep 24, 2026 -

Hendrick Lexus Charleston responded

Cwilk525, we're glad to hear you enjoyed your visit. Cwilk525, we're so glad that we were able to go above and beyond your expectations!

September 22, 2026

Nice job of servicing my Lexus. I'm a little suspect of the reported brake pad remaining readings... they increased from my last visit 6 months ago!??! Prices are too high... I wa More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barnes
Sep 24, 2026 -

Hendrick Lexus Charleston responded

David, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 22, 2026

Service is consistently amazing. Jonathan was wonderful- kept me updated and very responsive. Even though I had a loaner car, service was completed in a few hours. Only place I would More

by kjrrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barnes
Sep 24, 2026 -

Hendrick Lexus Charleston responded

Hello Kjrrn, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 19, 2026

Wilbur was knowledgeable and kept us in the loop on the delivery of our car. More

by Jeaniemeyers
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Sep 21, 2026 -

Hendrick Lexus Charleston responded

Jeaniemeyers, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Jeaniemeyers, thank you so much for the positive review!

September 18, 2026

Jonathan was amazing and was so hospitable! Services were great and I will definitely be coming back. More

by Rachelkthorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barnes
Sep 23, 2026 -

Hendrick Lexus Charleston responded

Rachelkthorpe, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

September 16, 2026

My experience with the service consultant Alex Bousquet having my 2026 550GX serviced was great. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Sep 22, 2026 -

Hendrick Lexus Charleston responded

Steve, your wonderful feedback and rating mean a lot to us.

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