3 Rhode Island Volkswagen Dealers

I had a good experience here at Balise. - Caroline Bradley

I had a good experience here at Balise. Everyone was kind and ready to help!

I was getting my 2017 Tiguan serviced last week. - Joanne.Torkomian

I was getting my 2017 Tiguan serviced last week. While I was waiting, I asked to speak to John because he had sent me some trade in offers that I wanted more info on. I wasn’t planning on getting a new car, but I knew that I was at that sweet spot, where I could either keep my current car and spend money on maintenance, or trade it in while it still holds value. Let me tell you, I was nervous!! John immediately eased my fears and introduced me to Danielle, one of the newer sales agents. From there, I sighed a breath of relief and explained my budget and needs for my next car. Danielle listened with care and compassion. I intended to upgrade to a new Tiguan, but when I sat in the one that was in the showroom, we both realized I might need a different car, because the 2025 Tiguan seemed much bigger than my 2017(I am a shorter person with some vision issues). Danielle then suggested the 2025 Taos. As soon as I sat in that car, I knew it was going to be the model for me. It was a busy Saturday afternoon, peak traffic time. I was nervous to test drive it. Danielle suggested we take it to a local parking lot. She drove and I took the wheel when we got to the parking lot. She explained all of the features and technology. I was tempted to purchase the car that day, but I took the weekend to think about it. No hassle, no pressure. On Monday, I went back to Speedcraft. I had worked my budget and was ready to negotiate. John and Mohammed worked together to get me into my new car. I got a more than generous trade in amount and a monthly payment that was in my budget. I’ve never leased a car and had endless questions. My team of 3: Danielle, John and Mohammed were patient in explaining and answering each of my questions. I couldn’t have asked for a better experience. John recognized that I have been a loyal customer for about 25 years, and said “you’re family”. After this experience, that has never seemed so true!

I had a mysterious issue with a loud noise every time I - Pegeankoch

I had a mysterious issue with a loud noise every time I drove my car and it had it serviced by someone named (Shawn? Sean?) and he figured it out and was very honest and didn’t overcharge me- which is rare to find in the city. Fixed it with an affordable price and an extremely friendly attitude