162 Rhode Island SRT Service Centers

Service was found to be friendly, informative, and - Ptschu9

Service was found to be friendly, informative, and timely.I also like the narrated videos.

Always accommodating, attentive to details. - TMcGhee

Always accommodating, attentive to details. Dealer, salespeople works hard to make things right. Scheduled & emergency mechanical problems always addressed immediately.

Jean Abbatematteo deserves some praise! - murphykevin

Jean Abbatematteo deserves some praise! I purchased a 2024 CR-V Hybrid Touring from Grieco Johnston in December '23. I spend winters in Florida so the car was delivered to FL and I started hearing a clicking sound from the rear end of the car when I was in Florida this year. After several unsuccessful attempts in FL to resolve the issue at two dealerships in the Lauderdale area, I came back to RI and left the car with Jean. To my amazement, she was able to determine that the issue was the axle torque and fixed it! I cannot express my overwhelming gratitude for her perseverance in finding the issue. I am disappointed in the support in FL however thrilled with Jean and the Team at Grieco in RI. KUDOS TO JEAN AND THE SERVICE TEAM IN JOHNSTON!!!

My car was having issues starting. - artiebusmc

My car was having issues starting. It would start however it didn’t sound right when it was starting. I was given a quote for a new battery for over $300.00. My car has less than 30,000 miles and under 3 years old. I was then told that I had to pay out of pocket because my car was not giving any codes my factory warranty would not cover the replacement battery. Yet despite no codes I was informed by the service department that my battery is about to fail. They told me when my battery finally dies they will replace it if it’s within the factory warranty requirements. This is unacceptable. Being told that I need a new battery and it’s about fail with a quote for a new one only to be told that they won’t replace it until it completely dies and I am left stuck somewhere. When you pay over $40,000 for a new car and there something wrong with a battery and told it’s about to die the dealership should have replaced it for me. I don’t think I will purchase another car or recommend Tasca to anyone. Below is the quote the dealership sent me. I also wasn’t thrilled about them trying to up sell me on changing the Break Fluid with less than 30,000 miles??? Along with the injection system cleaning. However I understand this is the manufacturer recommendations. It’s sad never in my life have I ever heard of changing break fluid especially with less than 30,000 miles 🤷🏻‍♂️ Lastly then even tried to get me to buy a new cabin filter which I did 5 months before bringing the car to get serviced. I actually purchased a K&N air cabin filter. So the fact that they wanted to sell me one tells me either they didn’t check the old one or they just want more money. Edited on 12/12/2024 Last week the general manager reached out after hearing that I was displeased with the service/ battery issue. Again I must say he was very professional on the phone and recommended that I bring the car back to get further tested and recharge. I plan on taking it back and hopefully they will replace the battery for me even if it doesn’t throw a code. You can hear just how weak the battery is upon starting the car. It’s a hour drive to get to the dealership. I hope they don’t waste my time and effort with this next visit This review is to be continued after my next visit to the dealership. On 02/13/2025 I had to go to Tasca because the car was still having a hard time starting. However still was not throwing any codes. Gabby at service was extremely professional and helpful. She was finally able to get me a new battery. So I am amending my review to 4 stars. I would have given them 5 stars if they had just replaced it on the first time it was brought back. Other than that everyone at Tasca has been extremely professional and helpful. Thank you Tasca for fixing my battery issue.

Responsive, professional capable, and you feel confident - Richard

Responsive, professional capable, and you feel confident of their ability to address any problem you may have.

I bought 2 Volvo car from STEINGOLD Servise department is - Necati

I bought 2 Volvo car from STEINGOLD Servise department is professional and EXCELENT I always get car back clean Thank you

Andrew is very knowledgeable and is always pleasant and - rtmello

Andrew is very knowledgeable and is always pleasant and helpful. He explains any issues with your vehicle in detail and his customer service is excellent.

I'd like to thank John Garcia for resolving an with a - abby360cat

I'd like to thank John Garcia for resolving an with a switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thanks again for getting me in and out in a timely fashion.

I had to go for a new key, Dave Duarte was right on top - Joanne

I had to go for a new key, Dave Duarte was right on top of everything!

Bob Hein to the rescue! - Valxxv

Pardon me but I had already written a review but the smart phone ate my homework. Well here goes again. I brought my 2016 Buick Encore in today for service. After hearing from the service dept my car was not eligible for dealer prep service; I called Bob Hein Buick Sales Rep extraordinaire. Bob although he wasn't my salesman represented me to the powers to be that my car was indeed eligible for this service. Bob called me back and told me that all would be taken care of. I told him that he is the man! I want to thank him and Wendy Bowen for helping to get this done. They helped to give me relief to what was starting to become a frustrating day. Woo Hoo everything is turning out fine!

Welcoming atmosphere. - jonesy9183

Welcoming atmosphere. Very helpful/knowledgeable staff. I would highly recommend for car sales and service.

I am changing my original review because I jumped the - Dan79

I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. Thanks again and I apologize for not allowing you to do what you do best and that is why I will be back! Exceptional work Rick thank you again!!!

Once again your service department has gone the Xtra - beeley87

Once again your service department has gone the Xtra step!! Came in for oil change and they did a great job! They got me in quickly and found a couple things wrong with the front end. The part's department had the parts in stock and was fixed all while I waited! Thanks to all and 5 stars to Jonathan today with communication! Please keep up the good work.

I had what I thought was a catastrophic problem. - fkwolek0

I had what I thought was a catastrophic problem. The door to my charging port was stuck, could not open it completely or close it. Luckily the battery was fully charge. I contacted the dealer online and got an immediate response, scheduling an 8:00 am appointment the n=next day. My salesperson, dawn wellington, contacted me to determine whether I was all set. The next day, I took the Blazer EV in to Service, and Peter Farley, the service mechanic came into the sales room within the hour to explain that he had fixed the charger door and suggested I routinely clean the seal around it to keep it working properly. I am more than satisfied with this dealership and the staff. This is my fifth vehicle from Paul Masse Chevrolet South and I come back because I have dealt with people I can trust, both in purchasing a vehicle and in getting it serviced. Michelle Masse, Cam Bourassa, and Dawn Wellington provide a great customer experience.

Domenic set us up with loanerWhen tire ordered. He was... - ShirleyOuellette

Domenic set us up with loaner When tire ordered. He was very personable and helped.us thru the process with exceptional knowledge of the insurance we thankfully had for replcmt of tire.

They did not try to keep me at the price. - alanblais58

They did not try to keep me at the price.I wanted the pay.I wish they would

I purchased a 2020 E 450 sedan from Viti and I couldn’t - John 911

I purchased a 2020 E 450 sedan from Viti and I couldn’t be more pleased with the dealership . I’ve been in the automobile business for 40 years and know a good dealership when I see one, this is one of them I had a warranty issue, they picked up the car, solved the problem and delivered the car back to me. Everyone I’ve spoken with at the dealership from sales to service are all very professional. I highly recommend this dealership

The service and tech team at Viti always take great care - Jeglewis

The service and tech team at Viti always take great care of my car. The communication is flawless and they are so reliable. The pick up / drop off service is so helpful!

Excellent service , Great people. - Shovelheadhd73

Excellent service , Great people. Very trustworthy Dealership. Very prompt. Always keeping me up to date on progress

Once again, exceptional service and friendly staff. - Rosemarycaron

Once again, exceptional service and friendly staff. I’ve moved all my service needs to BMW of Newport.

Service was completed in a reasonable amount of time. - Gate

Service was completed in a reasonable amount of time. Bernie kept me informed about the progress of the service and called to get the ok about a service the car needed but I hadn't requested. I appreciated the communication and I am pleased with the quality of the work.

Anchor Nissan has been great- I bought my car here and - elizzyt

Anchor Nissan has been great- I bought my car here and come here for maintenance/service. They are always nice and attentive to my questions. I get a good explanation of the services completed. The waiting area is comfortable with good drinks, snacks, and space to work. Prices have been reasonable, and I appreciate the email coupons for service!

As always, Manny was awesome! - d-luca

As always, Manny was awesome! Very prompt, virtually no wait dropping off or picking up.

Eric the service adviser went the extra mile to get me my - C.g

Eric the service adviser went the extra mile to get me my car back when it was convenient for me

Dealership is always immaculate and the personnel are - Rae175

Dealership is always immaculate and the personnel are consistently helpful and willing to spend time answering questions.

On Saturday 02/15/2025 my Rav4 would not start I called - Sandychap0508

On Saturday 02/15/2025 my Rav4 would not start I called the service department and received an appointment My car was towed in at 2pm and was taken care of right away I want to thank AK and the service team that helped to get my car set before the 4:30 pm closing They we’re able to also perform my next maintenance the would have been scheduled soon Thank you again for going above and beyond to help me Mr Langway should be very proud of your team

Issue arise while driving. - Papa

Issue arise while driving. Called dealership and had an appointment an 1hour and half later

I visited the dealership for the 1st time if service - Johnmacari1996

I visited the dealership for the 1st time if service since I bought my car. Yasine was the service specialist who assisted me. He was very helpful , knowledgeable, and very professional. With the service department being backed up and my waiting time was longer than expected he was extremely courteous, and fixed the situation. Employees like him make me happy I did business with Toyota of Smithfield. Thank you Yasine. John M.

Not only they took care of servicing my car they cleaned - goldenrooster1979

Not only they took care of servicing my car they cleaned it and did a throughout check letting me know there was a couple of things that needed care. They were fast and polite, nd very professional.