99 Pennsylvania Volkswagen Service Centers

Left the car for inspection and they drove me home, - ILAURADEE

Left the car for inspection and they drove me home, called when finished, and arranged a pickup. Very pleasant experience.

Service individuals have always been cordial to us as - tkesm

Service individuals have always been cordial to us as customers. We will continue to be customers

Service was great and the people working ar Burgey Kia - ras913

Service was great and the people working ar Burgey Kia were very friendly and addressed the problem and were sure to take care of the problem to the satisfaction of the customer.

Fabulous Service and then some! - Karen

I was in a panic about getting a second key made after being promised the key from another dealer. After three weeks of getting the run around from the other dealer, the employees at Ciocca solved my problem in less than 10 minutes. Everyone was so courteous and helpful from Ruby, who answered the phone, to the service person who handled the order and also the service people who took care of us the day the key was actually programmed. They took my stressful situation and did everything they could to make it a wonderful experience. I would recommend their service department to anyone! I will definitely check out their cars the next time I am in the market for a vehicle just because of the stupendous customer service!

We had a minor problem with a used Jetta we recently... - ptlehman

We had a minor problem with a used Jetta we recently bought, and we dropped in (no appointment) to ask about it. We were met graciously, and even though it was a busy morning in the service department, we were promptly helped and were soon on our way. Everyone was friendly and helpful.

My service at Koch 33 VW was very good as always they - Leroy

My service at Koch 33 VW was very good as always they treat you with respect and kindness I have been with them for years the Techs know their job and they do them well, their cost is a little much, but you pay for what you get... Thank you guys..

My car is an EV from another company that required a - Jesse

My car is an EV from another company that required a state safety inspection (w/o emission). We encountered a problem that required some changes to their computer system. The service coordinator made calls to allow my car to be inspected at the VW service shop. Awesome service coordinator and staff. I would bring it back for services in the future.

Courteous and knowledgeable The service was done a - rwilliams

Courteous and knowledgeable The service was done a timely manner. The waiting area was clean

I really liked the service at the service, the friendly - Serhii

I really liked the service at the service, the friendly team and the atmosphere. I recommend them.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Routine service and recall work - Ken M.

I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.

Very friendly staff makes very great experience. Covid... - NMYHR1

Very friendly staff makes very great experience. Covid restrictions make coffee availability impossible in the lounge, as others have complained about. Not a big deal for me. I'll still recommend the waiting area.