77 Pennsylvania Mercedes-Benz Service Centers

Excellent service with pick up and return. - janecrillyschultz

Excellent service with pick up and return. Rick Spaniix has been my service manager for18 years, he is the best.

B1 Service for my 2020 GLA250 4Motion. - eric_les

B1 Service for my 2020 GLA250 4Motion. Some additional items and all were looked into and taken care of to my satisfaction. Service Rep, Sheryl was OUTSTANDING. Car loaner at front desk was a breeze and also pleasureable,

They dropped off a loaner and picked up our GLC 350e. - fxurbyt

They dropped off a loaner and picked up our GLC 350e. All went well. Thanks

Mercedes Benz of FW is my first place to go to have my - GranMax

Mercedes Benz of FW is my first place to go to have my car serviced. Andrew was a new Advisor for me. I'm use to Nick who is now in Conshocken. Nonetheless, Andrew gave me the attention & care I'm use too, and why I continue to return.

Eugene Jackson, the service department technician, - Anna Nguyen

Eugene Jackson, the service department technician, provided me with outstanding service. Brought in my car because there was a safe recall for replacing the fuel. During the check, Eugene found 2 of my front tires have bubbles in the side walls so he advised me to get both tires replacement. Luckily, I also purchased a tire and wheel warranty when I purchased the car, so I was able get a replacement at no cost ( though the alignment will still cost $219) . Thanks Eugene !

Chris is exceptionally professional and Courteous while - Johnsteele350

Chris is exceptionally professional and Courteous while helping to resolve issues and he gets back to his customers very quickly both by phone and email. I would highly recommend Lancaster Mercedes and working directly with Chris.

Service was really excellent! Technical service was... - Bodo

Service was really excellent! Technical service was great. Treatment was what you expect from one of the best car manufacturers in the world

Great service department. - Jta0148

Great service department. Very dependable. Very knowledgeable. Very professional. Nice lounge to wait if you wish.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

On my fourth car from Bobby Rahal. - Bob

On my fourth car from Bobby Rahal. Have worked with Salespeople Kabby, Sandy, and Zach; Crystal, Dan and Dave in Service. My experience has always been excellent. They are all responsive and reliable. There have been some strange situations (e.g. fire on ship transporting new car from Germany, glass roof shattered by road debris) and they have always gone over and above expectations to make the situation right. Highly recommended.