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Mercedes-Benz of Washington - Service Center

Washington, PA

4.6
64 Reviews

64 Reviews of Mercedes-Benz of Washington - Service Center

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May 31, 2024

The support staff is very understanding and nice. In this economy my yearly service is starting hurt and some of the prices for little things are outrages. A cabin filter should not cost what you cha More

by VAJANET65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

Good service. They did what I have told them to do in a timely manner. More

by KARLXIAO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick
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Helpful
May 27, 2024

Excellent service. James xxxxx is the best !! Always professional and courteous! Never an issue with the repairs! More

by suzypappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James xxxxx
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May 29, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 27, 2024

They did a great job in following up on a major issue even though it took 2 visits. More

by DMARJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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May 29, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

Helpful
May 25, 2024

I am so pleased with Mercedes service. They are knowledgeable and courteous. They keep me updated about my service and are very mindful about getting the job done correctly! I always tell More

by knackoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 24, 2024

Very friendly,efficient,informative! They go above and beyond to make the customer happy and comfortable More

by ECHAT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 23, 2024

This dealer provides friendly, professional, and prompt service. They also took care of dates and a recall while car was there for service. More

by JPICK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 21, 2024

John Sisson Mercedes has excellent customer service, and everyone is very professional. Inspection was done in a timely manner. More

by JFTANNER127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Steever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 18, 2024

The customer service was great, my car was done in a timely manner, and I appreciated them washing my car too. More

by bkplaney24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 14, 2024

Staff is very knowledgeable and friendly. Repair was completed timely and restored to new condition More

by paul.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
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May 15, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
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