I have always had a love/hate relationship with Baglier... - gasmanextra
I have always had a love/hate relationship with Baglier Mazda - Love the vehicle…. dislike the service i receive. I have had my Mazda3 for 9 years and initially had it serviced exclusively at the dealership. The service received was always disappointing. Eventually, i began having my Mazda serviced at another repair shop but i continued to take it to Baglier for the free state/multipoint inspections. The last time was December 2020. These inspections were to include topping off all fluids. In March 2021 i was preparing to sell the car and noticed that the coolant reserve tank was below minimum. Called Baglier and requested a quick service to have it topped off (which appeared to not have been done on the last visit 3 months ago). Not mentioning any names but i believe it was the service manager that said i would have to purchase the coolant because they "did not have any coolant available"(!?). How do they top off the fluids if they don't have any available? The point in my long story is that i was in the market for a new vehicle and despite my disappointment with the service center, i came very close to purchasing a 2021 Mazda3 and even test drove one. I wound up purchasing a 2021 Honda Civic from Honda North. Thank you to whoever I spoke to for showing me that I should consider myself lucky to have missed out on another 9 year love/hate relationship with your dealership. I’ll wave as I drive by on my way to Honda North.
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