54 Pennsylvania Honda Dealers

Easy transaction and super friendly staff. - Goodyskis

Easy transaction and super friendly staff. Well run organization. Would make another purchase in future

Gia and RJ were both great! - Arianawelling

Gia and RJ were both great! Very knowledgeable and helpful in helping me to decide what I wanted. I picked up my car yesterday, and I absolutely love it!

I hope we can get a clarification or credit for a - David Rose

I hope we can get a clarification or credit for a complimentary oil change and tire rotation from the Fred Bean Honda dealership regarding a $513.98 charge for a $5.50 wheel stud replacement. Including an offensive charge of $44.98 listed as “customer pay environment/supplies for repair order”. My local mechanic told me the repair should be around 1-1/2 hours so maybe $150-$175. At Beans Honda the labor hours were not listed just a labor total of $429.95 to install a $5.50 part. This certainly feels like what the president refers to as “greedflation”. I was flabbergasted to say the least. I got a very vague soft reply from management about their concerns for customers but nothing specific like a name to call or a credit voucher…..something tangible. I’ll remove my comments when I feel Beans Honda takes customers reviews seriously. Thanks

Time to Time working and good communication. - Jvpatel28

Time to Time working and good communication. Good services 👍 professional working and save time best service.

20000 miles service it was ok could have been faster but - M44eola

20000 miles service it was ok could have been faster but got a free water

Brought my vehicle in to potentially trade in. - hrichard

Brought my vehicle in to potentially trade in. Did some research ahead of time and was shopping the vehicle around so had a good idea what the vehicle was worth. Sales made an offer that I felt was too low, they based it on several untrue “problems” with the car like the wheels were bent inward and the tires would need replaced soon (this was a three year old car with 15,000 miles on it in pristine condition). Interesting how nobody else found these “problems”. Sales manager was very agitated I didn’t roll over and accept the offer. I was headed out the door and Dustin came out to berate me and lecture me on how stupid I could be to think they’d give me more for my piece of junk car. I let him know some other numbers I had received and he said to go sell it to one of them then. I said I would. I did, for much more than he offered me. Highly unprofessional and a sore loser missing out on a great trade in and subsequent sale of a new car I was looking at. They also had the new car I was looking at sitting in front of the sales window I was at and had some “actors” from the dealership walk by the car looking at it acting intersted in it as though to make me feel like someone else was about to buy it any minute, was quite entertaining, but classless.

I have a 2012 Honda Accord. - MRI FSE

I have a 2012 Honda Accord. Recently I had an indicator appear on my dashboard reporting that my front passenger door was not closed. I also noticed that, since the door wasn’t apparently closed, my auto-lock feature was not activated. In doing some on-line research, I noticed that there was, to some extent, of a history of occurrences. See: Faulty Door Lock Actuator May Cause Power Door Locks to Activate Intermittently : Honda Accord Electrical and Lights (repairpal.com) I ordered the part from the dealership to have it replaced. I assumed, since it was a somewhat expensive part, as well as extensive labor involved, some sort of analysis would be performed to see if this part was truly necessary. I most definitely did not expect the dealership to blindly replace the part without any diagnosis simply relying on a customer’s judgement. The cost of the part and labor was $330.79. As it turned out, the error reoccurred. Afterwards, an adjustment of the door latch resolved the issue with an additional charge of $79.50. When I asked why this was not looked into before the part was replaced, I was told that I needed to request a diagnosis first. Shouldn’t a diagnosis be “due diligence” on the part of the service department experts? I assumed that a service organization such as theirs would do the same thing. Obviously, this does not equate to the same level as a patient diagnosis. Not having the doors auto lock could have caused unnecessary injury if an accident occurred. A simple observation /diagnosis by those in the service field, coupled with a simple repair, would have gone a long way to solidify my trust. The fact that a diagnosis was not part of the service mindset and I was therefore charged for a problem that didn’t exist, affirms that I will no longer seek to have any service performed by Jones Honda in Lancaster, PA.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

I recently visited Apple Honda to look at a few used... - Roger

I recently visited Apple Honda to look at a few used cards advertised on their website. The salesman I met with, JD, was outstanding and very detailed in everything we discussed. He then involved Greg as the used car sales manager to discuss our trade in. Greg was also phenomenal and went out of his way to try and help our family out with a trade and sale of a car. We ended up purchasing the vehicle elsewhere but there is NO DOUBT I will go back to Apple Honda due to my experiences with JD and Greg. I highly recommend this team.

We worked with Jordan. - Swcarbone1

We worked with Jordan. He made it very easy and very professional. The only thing that I would change is that the picture was so edited it didn’t show all the scratches and no one told us about them.

Valley Honda is a great dealership, but I specifically - steve.trombetta83

Valley Honda is a great dealership, but I specifically want to highlight Jeff Katchen, their Floor Manager, in this review. I purchased a pre-owned Ridgeline from Jeff and the experience could not have been better from a customer perspective. I oftentimes find when purchasing a vehicle that I know more about the particular model than the salesperson just from doing a little research on my own beforehand. That was not the case at all with Jeff. Not only was he incredibly knowledgeable about the vehicle, but he took the time to explain every feature and what the vehicle would be like to live with. He even went back inside in the rain to grab a tape measure so I could make sure our car seat would fit in the back. The purchase process was smooth, reasonable, and very low pressure. A few months later, I had a small problem with the vehicle and gave Jeff a call to see if he could help. Jeff immediately got the proper parties involved to help with what was an atypical situation that my local dealer would not touch. A lot of sales professionals would never put that kind of selfless time in for a customer once the sale is made. I live about an hour away from the dealership, but because of this experience, when our family is in the market for a new vehicle, the first place I am going to look is Valley Honda. Thanks Jeff for all that you do for your customers!

I am seeing the perfect match of vehicle I wanted to own. - Carbaughbobby

I am seeing the perfect match of vehicle I wanted to own. As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was smooth and Ryan was very honest and supportive of us getting this vehicle. I am very satisfied from service to owning it. I AM HAPPY

Second time we have bought a Truck from them. - Vhollern

Second time we have bought a Truck from them. They have given us great and honest service both times. They take time to explain everything to you. We will be back. Thank you

Called looking for a Ridgeline. - herronln

Called looking for a Ridgeline. They could not have been more disinterested or less helpful. .

I have been a customer for 4 years with Honda. This will... - atalanca74

I have been a customer for 4 years with Honda. This will be my second lease! I have experienced nothing but ,great customer service and high standard of professionalism. Employees went above and beyond to help satisfy! Thank you Josh and Rick!

Terrible to work with. - jnull44

Terrible to work with. Looked to purchase a new bike from them that was marked down. When I asked about all the fees added on that would completely wipe away all the rebates and discounts some arrogant kid named Justin proceeded to insult me and tell me how wrong I was . Needless to say I purchased elsewhere . This place is certainly not new customer friendly .

Nick, my Service Advisor, made the oil change on my 2019... - pghgeoff

Nick, my Service Advisor, made the oil change on my 2019 Honda Civic a breeze! My car was "in and out" in a timely fashion, and the technicians looked-over other parts of my car. Nick's professionalism and sincerity is much appreciated. Job well done to Nick and to Washington Honda. I do not trust my Honda to anyone else! Geoff

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.

This car dealership has very friendly and helpful sales... - dspjuice10

This car dealership has very friendly and helpful sales associates who don't pressure you to buy a new car when looking around.

I Leased a 2022 Honda Accord last year from Apple Honda - coates424

I Leased a 2022 Honda Accord last year from Apple Honda of Hanover because I gave my leased Subaru Outback to my daughter for school. My Honda was Great on gas. But I always wanted a truck again. Called up Sang to see if any Ridgeline were available in white. No success but he gave me some great option on other colors. I went (Black) and I'm glad I did! Beautiful color, Wonderful Price, & Wonderful Customer Service from everyone and yes, I leased the Ridgeline also. And guess where I will be going once this lease is up. So Matt GM, Sang Thaddeus, Jordan & Matt in parts. Thank You!!

Bait and Switch - NOFayetteHonda

I was told a price on the phone and 45 minutes later I was told a much higher price at Fayette Honda. I even got a call from CHarper Honda while I was at Fayette onda and Fayette Honda told me that there's no way that CHArper could give me the price the they just did on the phone (And they did(Thank you Rusty, from CHarper)). I wold normally never take a call when I was at someone else's desk but the way I was treated, and they were not at the desk when my cell first rang, I took it. Fayette Honda even told me that I could not take the paper that they put the price on for me to see. I would recommend everyone stay far away from them!

I went to test drive a vehicle at this dealership. - Kiddo138

I went to test drive a vehicle at this dealership. It was treated very well by the entire staff. It was a good experience all over.

Very helpful on the whole process.Took care of problems... - pearl clark

Very helpful on the whole process.Took care of problems as it came up.Gave all information need to complete the proceedure.Customer relation and comfort of the waiting room very nice