19 Oregon Subaru Dealers

Quiet and relaxing atmosphere. - Dunham41

Quiet and relaxing atmosphere. Wilsonville Subaru has taken buying a vehicle to a new level. We have never experienced anything like it. The coffee/lunch counter is a great addition, so much better than the regular vending machines and nearly cold coffee I find at other dealerships. Our sales rep Tom didn't rush us at anytime and we felt like we were chatting with an old friend. Great job!

Mike Martin was a great salesman, kind personality, and - vigil.roberttom

Mike Martin was a great salesman, kind personality, and worked really hard to get everyone involved a good deal.

this was the third time my ascent has been in for - jerry

this was the third time my ascent has been in for service, always a pleasant experience, service is fast and a very nice waiting room is available.

Everyone was helpful, friendly, and accommodating. - Su21corv24

Everyone was helpful, friendly, and accommodating. And I think the charge for the problem the technicians found after the diagnosis was fair. I think I will choose to have my car serviced there in the future. Mary Austin

This was my first experience in servicing my Subaru at - hawksnest1939

This was my first experience in servicing my Subaru at Tonkin, having recently moved from Spokane, WA. I found the service to be excellent and was especially impressed when the mechanic showed me the dirt on the cabin and engine filters and quoted the price to replace them. I don’t recall that ever being brought to my attention in the many years I’ve owned Subarus. Diane H.

Loved working with Jess! - tkwilli94

Loved working with Jess! Couldn't have asked for a better experience! We tried out a number of cars including the Solterra, Outback Wilderness, and Forester. If I, at 6'7" and 260 pounds, would have fit better in any of the cars I would have bought.

Working with Seth at Gresham Subaru was great. - DC Subaru

Working with Seth at Gresham Subaru was great. He was knowledgeable and awesome in helping me find my 2025 Subaru Outback. I love it! I've used this dealership buying my last 3 Subaru Outbacks, and would highly recommend them and Seth when you are car shopping.

Erin is the absolute best! - KM:)

Erin is the absolute best! Quick, easy, and honest! She made the process a lot less stressful than I expected, and made me feel really comfortable. She ensured that I understood what each of the steps meant before continuing forward, and was super patient with all of my questions. I really enjoyed my experience with Lithia Subaru and would definitely recommend it to friends!

Sean perala was very helpful and very nice he was very - Newsubaru24

Sean perala was very helpful and very nice he was very patient with me and helped me find the right car for me I am very happy with my car and everyone there was so nice they really help you find the right car that is in your budget and that you love at the same time could not recommend this place enough.

Rachel has been stellar with relaying the information - mrvitale22

Rachel has been stellar with relaying the information needed about my future purchase. She has been great and really is trying to work with me and go the extra mile to make this process that much easier!

The salesman was nice and I’ve met some nice people in - thiesdee

The salesman was nice and I’ve met some nice people in the service department. However, as far as service and promises I’ve not had a good experience up to this point.I’ve never received the call from Emily I was told I’d get 10 days after my new car purchase (now a month out) to help walk me through operation of my new vehicle. I was told I’d always get a loaner when my car was there for service. I left my new car there after purchase for protective coating. I had my trade in for a loaner just overnight and was called the very next morning to return it as they had sold it already. They did not have another loaner. The Protective coating had not been done on my new car yet and I expressed I did not want to take my new car off the lot until it had been completed. My salesman called that they had decided to send my new car off sight for the protective coating without my approval as Crystal was not there to do the job. The protective coating had many flaws when I picked it up. They wanted to return it to the off site place that applied the coating. In view of the poor workmanship I refused and requested Crystal do the repairs/critiquing as she was now back at work. They agreed but when I took it back to Subaru they insisted it had to be done by the providing place. Again I expressed I had been promised Crystal would do the job. I don’t really know for sure who did it, but I bought the protective package from Subaru and feel they need to guarantee it and stand behind it. I also paid for more protective costing than I actually received. While picking up my new car after supposed critiquing of the protective coating, I expressed I needed help understanding the operation of some features of my new car. They set me up with my salesman. I told him I had still not received the promised call from Emily. He walked me through what he could and left a message for Emily to contact me to set up a tutorial appointment. That was a week ago yesterday. I’ve still not heard from Emily. I messaged my salesman yesterday asking him to return my call. I’ve not heard back from him. I experienced such kindness and service promises when I was considering buying my car from Subaru of Bend and now am so very saddened by the lack of contact and service as promised that I’ve experienced after my purchase. It has truly taken the joy out of the ownership of this new vehicle . I truly wish i my trade in back. Frustrated and very disappointed.. Dee 😢😞😩

I bought a used Outback from KFS that I planed on using a - JC

I bought a used Outback from KFS that I planed on using a lot in the forest for recreation. The sales person, Desiree, was great. Everything else was terrible. They didn't disclose an accident where there was a clear, very poor repair. I had assumed there was because of the price, but didn't know for sure until I pulled the front bumper facia. They tried to sell it with dangerously worn tires, and calmed they didn't notice (on a car they had in their possession for 6 months. I heard noises after about 9 months - Then I replaced both tire rod assemblies. The extended warranty I bought (because I suspected SOME problems, again due to the pricing) was void due to their dereliction of duty as an agent. I paid $1300 for repairs, and ended up canceling the EW for a $1K loss. They had a "no mask" policy, this was fall 2021. I certainly won't be buying an Outback Wilderness from them.

Was sold a"Wentworthless" contract for $599 Now questionable - Foster mom

When I purchased my new car, I was upsold a Resistall clean car service contract, good over 5 years. The pitch was that as a foster parent of 3 kids who might spill on the fabric, it would be a great investment. Resistall has gone out of business. I have gone in personally, as requested. I was told someone would call me back. I have called, gone online and still NO ONE is communicating with me. Today, the service dept. line rang 10 times before going into voice mail. My car is in the service center being cared for. I was given a ride home and they will collect me when the car is ready. It took awhile, but they made good their promise. Thank you Wentworth for now being "Worthwhile!" The rest of the story: I collected my car today, 2/21, and can see no change of a cleaner interior. Since my car has 4 years of use... I give up. Maybe they tried or just "shined me on."

We recently bought a used 2020 Honda Civic Sport MT from - cr

We recently bought a used 2020 Honda Civic Sport MT from Subaru of Portland and have been having issues with the vehicle. I have been in contact with Ted Schreiber, the used car sales manager, and he's been attempting to help us figure out what's wrong with the car. He appears to be helping on the surface, but we have not been able to get the car fixed in an appropriate time frame or to our satisfaction. After our purchase, the car was taken to Kendall Honda of Eugene for a warranty seat belt repair and I stated that I'm having issues with the car shifting roughly and noise coming from the clutch pedal. This service tech suggested that the clutch is worn out at 43k miles, which seems to be premature. After discussing this issue with the service advisor, Ian, he dug into the service paperwork on this vehicle. He noticed something odd, that a recovery specialist did a multi-point inspection on this vehicle before we purchased it. He was inclined to think that this vehicle has had a prior repossession history that was not disclosed to us when purchasing the vehicle. He also hinted that it may have been driven poorly, which has led to the transmission issues. This information was not disclosed by Subaru of Portland and has been viewed as "hearsay" by the Sales Manager, Ted. I've included copies of the correspondence with Ted via email, we've also spoken on the phone numerous times about these issues. The car was then diagnosed by the service department at Subaru of Portland and was deemed "inconclusive" even though one of the techs stated they did have familiarity of the issue with our car. Claiming that they cannot properly diagnose the issue, without a proper Honda technician or specialty tools, and it was supposedly sent to a local Honda service department. I have no paperwork on that diagnostic, but again we were told nothing is wrong with the vehicle. I've explained multiple times the issues we are having, only to be shrugged off like our issue doesn't seem to be valid. We are very frustrated with how this has been handled by the sales and service team and Subaru of Portland and feel that we have wasted our time and money by choosing to make a purchase with this dealership. We are unsatisfied with the drivability of the car and we have been instructed to "keep driving it" while they look for another similar option. We would end up losing money on this vehicle, should we trade it back into this dealer. This is not a satisfactory outcome and feel that we've been treated unfairly and duped into buying a car that had underlying issues with the clutch or transmission. Furthermore, the General Manager told us that he legally disclosed all information and did more than they should to help us. Ultimately leaving us on our own. Worst car buying experience we've ever had and will never return to any affiliated dealership.

Don't go here if you're traveling through. - Bongcayao

I had the opportunity to visit the service department here on 9/1/18. However I didn't get my vehicle serviced here as I was passing through pulling a trailer and broke down and only 391 miles from my home dealer. I had the pleasure to deal with Lori Lupo the only service advisor working on a Saturday. I had a charge air cooler tube blow off. I asked if she could check to see if its covered under warranty. I was told that she didn't know how to do that and the guy that does all the warranty work isn't there till Monday. I walked her through the process of looking it up through Ford Oasis. Which it was covered under warranty. Then was told that they couldn't take a look at it until 9/14/18. I even asked if someone could come out and just take a look at it to help band aid it so I can get to my destination. I completely understand that it's hard to take in walk ins and especially on the weekend. However taking a couple of minutes out of the day to have a technician come and take a quick look isn't too much to ask. Needless to say I had to band aid it in their parking lot. On a good note I did make it to my destination later that day.

Dont recommend going to this dealership for any service.... - jakemiller296

Dont recommend going to this dealership for any service. I've had one oil change that was done incorrectly and had to go back a few weeks later to have the oil topped off due to low oil level. I've found various broken pieces of plastic around the air filter box and intake along with oil caps left in the engine bay. Then to top it all off I had a wheel bearing replaced a few months after I bought my used vehicle from them and I'm am now having the same bearing replaced 14 months later when all of the factory bearings on the other wheels are just fine and now they are refusing to warranty the part unless I drive it ( with an unsafe wheel bearing that has caused brake pressure issues while turning sharp left ) from the other dealer to theirs so they can work something out with me. DO NOT RECOMMEND unless you want to have your car in the shop most of its life.

Fantastic group of people. - Brian

Fantastic group of people. Purchased my Forester from Harley Swain through Tiffany Reig in July and I just returned to have my first service. Service was just as professional as sales. I recommend Tiffany to any one looking for a great new or used vehicle and Zach (mgr) in service for all your maintenance needs.

Purchased a truck from here took it to get inspected the - lisa.lsmith0875

Purchased a truck from here took it to get inspected the next day to find out it needs a new engine. Took truck back the next day to be told there is nothing they can do for us, its our problem not there's . Called general manager multiple times and left messages and have still have not heard anything back