20 Oregon Volkswagen Service Centers

Clean,friendly and done on time. - HATTIEBLASER

Clean,friendly and done on time.i would recommend the service center to my friends.

shutout to Ezequiel Becerra , as service manager he had - Amr.Elzagh

shutout to Ezequiel Becerra , as service manager he had every maintenance required marked with price / critically so you can me your own financial decision of what to spend on , also reached out to the Volvo VIP extended warranty to get some modules replace, the approval and installation was over night, Highly recommended

The ONLY place you need to go!!! Go see Carl!! - bbreving

This is the ONLY place you need to go to service your Volkswagen and Carl is the man to see!! I’ve visited all of the Volkswagen dealerships around and Armstrong is hands down the BEST to visit and I have so much confidence and trust in Carl after my most recent visit. I had a recall and a kind of major general maintenance done and not only did they complete the work a lot faster than expected, the quality of care they put into the vehicle and making sure I was communicated with was top notch. I was willing to spend whatever they recommended because I knew they were 1) looking out for my safety and well-being of my car and 2) I knew it was going to get done RIGHT! Skip going to unreliable third party shops and just go to Armstrong even for the basic stuff, they take care of you and specifically Carl! He promised to take care of my car and could sense I had major anxiety when it came to servicing my vehicle and he made sure to follow through with his promises. As a woman, I never felt pressured to spend money on additional services that were recommended, I was spoken to like a human being and explained certain things I wasn’t knowledgeable on. Before the service, Carl explained to me what was going to happen to my vehicle, a time estimate and a cost. No surprises at all! Mike was also a great contribution to the experience! He was very friendly and easy to chat with, you could tell he and Carl worked well as a team on a Saturday - they were holding the service fort down. I’m so thrilled with my experience and I can’t say that enough - I’ve finally found a service advisor/manager I can trust and build a rapport with for all the services to come. Thank you, thank you, thank you Carl and Armstrong Volkswagen!!!

Curtious, informed, helpful - Dan

Dick Hannah is the best. Great service with knowledgeable and friendly staff. Answered all my questions, pleasant and clean waiting area and fast service good location

I have had nothing but stellar customer service from - nectarisadoris

I have had nothing but stellar customer service from Jenna in the service department. She manages every detail with compassion, efficiency and grace. I told her I had purchased an extended warranty on my 16 year old GTI (from a different car lot) and she went straight to work advocate and providing evidence. She has saved me $1000's in repair costs.

Excellent Experience Despite Unfortunate situation - mathew.hymas

I worked with Paul in the service center who was absolutely excellent. He went out of his way to work with me to make sure my car received the best service. He called the company that issued my warranty multiple times for authorizations to do work and was a great advocate. His team also was willing to give me a discount on some work due to a very unfortunate situation caused by the local valvoline. I will not take my car anywhere else, and next time I am buying a car this will be my first stop.

I bought me Cross sport in 2020, I have no complaints - DF

I bought me Cross sport in 2020, I have no complaints about the salesman or service. Today I called to get a new fob, I was quoted 305.00 for the Fob, and over 200.00 to program. Total over 500.00, Really?? I just contacted and ordered the same Fob from Salem VW, the price of the Fob was 181.00 and 99.00 to program. I understand needing to make a profit, but this is unbelievable. The parts employee was very nice, but the prices were out of touch, and not competitive.

I had one small business interaction with them months ago - Ihatepowervw

I had one small business interaction with them months ago and since then I get calls, emails, texts. I hate them and would never go back. I don't even own a VW any more. Maybe I'll start calling them every day just to say "hi."

Best service around - leesa pearl

I've always had fantastic service at MAC VW- Ron is fantastic, they work quickly and keep you informed, and have a nice loner car available when you need it. I don't know anything about the sales department- I bought my car at a different dealership before moving here.