This was my first experience buying a car online and - LWRakes
This was my first experience buying a car online and mostly it was a good experience with Driveway. Arianna was awesome. She worked the process efficiently and responsively. She listened to every concern and solved issues expediently. The negative critique I might offer is the contract and delivery steps. It kind of felt like the customer attention was not as good after the check was in hand. In fairness, Ca fires and Tx weather played a role. Getting temporary plates is no easy task going from Ca to NM. That’d be a great upgrade to the service if Driveway could figure that out. We just got the vehicle and it is as advertised. Having a network of dealers under Lithia motors probably is a competitive advantage for Driveway. Assuming, we don’t see any reason to return the car in 7 days, I’d certainly recommend Driveway for online car purchases, but make sure you have ready access to a notary.
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