19 New York Lexus Dealers

Top-Notch Service at Rallye Lexus! - TEAM0

Top-Notch Service at Rallye Lexus! Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experience seamless, keeping me informed and ensuring everything was done right. If you want exceptional service, ask for Joanna! Five stars! ⭐⭐⭐⭐⭐

I had a great experience at Darcars Mt Kisco. - rpregler560

I had a great experience at Darcars Mt Kisco. Chris Cedeno was great at finding me a ultra luxury es350. We were texting back and forth for almost a month and he was very patient and finally got my car for a good price. Isabella was also great in finance and it was one of the smoothest purchases of a car at any dealer.

Outstanding service from start to delivery! - igorkvic

Outstanding service from start to delivery! Jamaal is awesome! My personal Thank You to him for making my Lexus purchase absolutely effortless. Dealership is definatlely top notch!

I definitely would recommend this Lexus dealership! - Stacy

I definitely would recommend this Lexus dealership! They are very professional and listen to details. Stephanie was a huge help Ty

Professional and gave me all the resources I needed Very - Lillane

Professional and gave me all the resources I needed Very knowledgeable and extremely helpful with technology savy and understanding

Travelled a long way and picked up a new Lexus GX550 Over - DST

Travelled a long way and picked up a new Lexus GX550 Over Trail today. Daniel Snachez made the process of collection, paperwork and assimilation with car controls both pleasant and efficient. I'd been in contact with two other Lexus dealers in what was a 7-8 week search process for this car, so Brooklyn Lexus made it three. Both Daniel Sanchez and Chloe Ni were head and shoulders better in terms of delivering a positive customer experience than anything else I'd been exposed too. Their responsiveness was outstanding.

Great service delivered on time with detailed - cmontoyamd

Great service delivered on time with detailed instructions and personal care will recommend to friends and family

My Audi A-4 lease was up so I began what I thought would - jkeay1130

My Audi A-4 lease was up so I began what I thought would be a lengthy process of finding a new car I liked with a comparable monthly payment. The Ray Catena reputation was excellent so on my first day out I visited their White Plains Showroom. Did I get lucky! My salesman, Brian Rattner, listened carefully and then began to work up a proposal. In less than an hour we shook hands on what I thought was a very favorable deal. The next day I came back to sign the contract...and handover the Audi keys. Brian called my Insurance company and took care of delivering my Audi to their dealership. FIVE STARS.

I bought a used Lexus Rx350 and had a very positive - Eva

I bought a used Lexus Rx350 and had a very positive experience at Lexus of Queens. I found the dealership through Costco auto program. Annel and Micheal team was courteous and patient during the process. The price was indeed lowered because of the Costco Certificate. The car was meticulous clean. When I found the headsets were missing at the second row, Annel provided reassurance; Manager Michael was quick thinking and offered above and beyond service. I was very satisfied with the purchase and highly recommend the dealership.

Absolute Nightmare to Deal with. - Afreels1995

Absolute Nightmare to Deal with. RUN AWAY FAST! I bought a used bmw for sale through this dealer and it was going smooth, their sales manager Abbas did a video walkthrough(on jan 27th 2025) with me(have the videos saved) where he said there are "the driver's side is good, no dings or scratches or anything and the body lines are great". Fast forward to getting the car and there are DEEP scratches that no reputable dealer would ever sell a car with. Abbas calls me at 6:28pm on 2/4/25 apologetic and says that this must have happened after the video walkthrough, and that he will go investigate and make it right. Seemed like it was going well Was quoted ~$1300 to get these scratches repaired, so I text Abbas and he has a tone change and points me to Chad Israel, their General Sales Manager, who starts treating me horribly immediately and says its my fault that their sales manager misled me in the video. We tried to have an adult phone call(all recorded) on Feb 6th at 11:30am, where Chad could't be an adult and started screaming then hung up on me. Talk about great customer service! Run run away, im talking to lawyers now, unless this dealership decides to make this right.

This dealership is a compilation of crooks. - Kstjeffry

This dealership is a compilation of crooks. I recently leased a vehicle from them and in the fine print of the lease paperwork they inflated the Agreed Upon Value of the Vehicle (Lease item #13) by over $1000 above what we discussed. Since I signed the lease, they said I had no standing.

My salesperson Paolo Beauplan was excellent! - kishaangela12

My salesperson Paolo Beauplan was excellent! He is very patient and knowledgeable. I really appreciated his honesty. I definitely would recommend his services at Lexus. True Class! Paolo and Lexus gets 5 stars from me!

I just completed my third car purchase at Bob Johnson - Nick Robfogel

I just completed my third car purchase at Bob Johnson Nissan. I was first introduced to the Nissan Rogue in 2020. Ahmad Gulzar was very professional, thorough with the incredible paper pushing and very courteous and helpful in making the transition to a new vehicle. I was able to complete the process in less than slightly over two hours. Lastly, I have had very good experience with Bob Johnson Nissan Service.

Buying a vehicle is very difficult. Different Dealers try... - Choksman

Buying a vehicle is very difficult. Different Dealers try and outbid each other. Despite the back and forth the sales manager was professional. We drove 92 miles to this dealer and we are happy with the professionalism and courtesy. They also have a large inventory and gave the best price.

WORST DEALER EVER! - kelbel

WORST DEALER EVER! They sold me a car with 9000 miles with water damage! Refused to honor under Warranty! Crooks, go to Smithtown Lexus. Make sure they rip the rugs up before you buy a car here! Worst customer service !

If you want to get screwed this is the right place. - bvshushe

If you want to get screwed this is the right place. Brought my vehicle for TPMS light on and after they diagnosed I was told one of the tire sensors is bad and needs to be replaced. After replacing that sensor they said another sensor is bad and light is still on. When I asked how could this be possible? The answer was "it went bad overnight". Never want go back on this place.

** PLEASE READ**BUYER BEWARE**Unfortunately, I have to... - twingattos

** PLEASE READ**BUYER BEWARE** Unfortunately, I have to update my previous review of 5 stars. I would rate NORTHTOWN LEXUS with ZERO stars. 3 months after I purchased my 2019 Lexus ES 350 (15k mileage) I brought it to a certified Lexus dealer in Rochester, NY for a fuel pump recall and I also asked them to check the rear tires because they seemed very low compared to the front tires. During that time the mechanic found that “ Both rear tire treads are extremely low (2/32) and both are bald on inside edge. Will likely have cords exposed soon.” After mentioning this to Tom, Greg and the dealership manager, David Dipasquale they told me the treads had 6/32 on all 4 tires when I bought it. I have only drove 1900 miles since my purchase and I don’t understand how I already need 2 new rear tires. They could not answer but only make an excuse and blame the snow. They told me that spinning in the snow can cause excess wear. They must have forgot we had a pretty mild January with little to no snow. David also proceeded to tell me that the mechanic at Rochester dealership is incompetent and that he didn’t believe the mechanics measurements were accurate at 2/32. I offered to show David paperwork but he insisted I drive to Buffalo with unsafe rear tires not only risking my safety but a huge inconvenience as well. I have already driven back to Buffalo in February for a different issues and I don’t want to add the unnecessary mileage. I have zero trust in David or anyone from Northtown Lexus, would you? This was the first and will be the only time I do business with Northtown Lexus unless they have NEW management that cares about customer experience and isn’t looking for a quick sale. It’s all about building relationships and David and his team are not interested in doing that.

Darrel and the service team at Bob Johnson Lexus were - btauto069

Darrel and the service team at Bob Johnson Lexus were excellent and were very accommodating. They provided a service loaner and when I picked up My Lexus SC430 it was freshly washed. Highly recommend Darrel.

The Best Customer Service!! - Honey B

I was visiting my daughter in Dewitt when my RX350 developed a problem. I called Burdick and Don told me to bring my car right over. The attention and service I received was exceptional! I did not experience any waiting time. Nick gave me a loaner so I could take my grandaughter to lunch! When I returned Maxwell explained what could have been the problem and off I went. Kudos to Burdick Lexus for extending the most wonderful and efficient customer service!!!