19 New York Lexus Dealers

Bruno was professional, friendly, patient and - jkadlec

Bruno was professional, friendly, patient and knowledgeable. Was great process from start to finish and answered ALL my questions. Thank you!

I had a great experience working with the helpful team at - Serge M.

I had a great experience working with the helpful team at Lexus of Orange County. Very professional and trustworthy, it feels like I have been a part of the family. The team at Lexus of Orange County are knowledgeable, professional and most of all very attentive and helpful. They make the auto buying experience pleasant, simple and less stressful. I inquired online about a new GX 550. Mark Feldman promptly reached out back to me. Mark was very helpful and explained the process as it went along very clearly, kept me updated while I was waiting for my vehicle delivery from the Lexus factory. I highly recommend Lexus of Orange County Dealership, and it will be my pleasure to do business with them in the future. If you are shopping for the new or used vehicle, you may not find more honest place then Lexus of Orange County.

I had an excellent experience at New Country Lexus of - f.er13

I had an excellent experience at New Country Lexus of Great Neck when purchasing my Lexus. From start to finish, the team was incredibly helpful and attentive, making sure all my needs and requirements were met. They went above and beyond to ensure I was completely satisfied with my purchase. I felt valued as a customer, and the process was seamless and stress-free. I highly recommend this dealership for anyone looking to buy a car – exceptional service and a truly great experience!

Raymond is great! - ydshin57

Raymond is great! I just bought a Lexus NX model from him. He knows what customers want, doing his best to meet them. I strongly recommend him!

Alex is such an amazing representative, we’ve been with - Anna and Hayk

Alex is such an amazing representative, we’ve been with him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease or purchase from Lexus. He always found the perfect car for us in a quick amount of time, a true professional!

Everyone is very friendly and they accommodate you with a - Distde

Everyone is very friendly and they accommodate you with a ride home. The waiting time is accurate

Stellar experience overall from start to finish at Lexus - deb

Stellar experience overall from start to finish at Lexus of Smithtown with Gloriana and Denise

My Audi A-4 lease was up so I began what I thought would - jkeay1130

My Audi A-4 lease was up so I began what I thought would be a lengthy process of finding a new car I liked with a comparable monthly payment. The Ray Catena reputation was excellent so on my first day out I visited their White Plains Showroom. Did I get lucky! My salesman, Brian Rattner, listened carefully and then began to work up a proposal. In less than an hour we shook hands on what I thought was a very favorable deal. The next day I came back to sign the contract...and handover the Audi keys. Brian called my Insurance company and took care of delivering my Audi to their dealership. FIVE STARS.

I bought LX four weeks ago. - zorge3hope

I bought LX four weeks ago. My salesman was Danny Piao.He is the best professional, helpful, and very patient person.He recommended the best car and made me very happy. Thank you for everything Danny.

I bought a used Lexus Rx350 and had a very positive - Eva

I bought a used Lexus Rx350 and had a very positive experience at Lexus of Queens. I found the dealership through Costco auto program. Annel and Micheal team was courteous and patient during the process. The price was indeed lowered because of the Costco Certificate. The car was meticulous clean. When I found the headsets were missing at the second row, Annel provided reassurance; Manager Michael was quick thinking and offered above and beyond service. I was very satisfied with the purchase and highly recommend the dealership.

I just completed my third car purchase at Bob Johnson - Nick Robfogel

I just completed my third car purchase at Bob Johnson Nissan. I was first introduced to the Nissan Rogue in 2020. Ahmad Gulzar was very professional, thorough with the incredible paper pushing and very courteous and helpful in making the transition to a new vehicle. I was able to complete the process in less than slightly over two hours. Lastly, I have had very good experience with Bob Johnson Nissan Service.

Buying a vehicle is very difficult. Different Dealers try... - Choksman

Buying a vehicle is very difficult. Different Dealers try and outbid each other. Despite the back and forth the sales manager was professional. We drove 92 miles to this dealer and we are happy with the professionalism and courtesy. They also have a large inventory and gave the best price.

WORST DEALER EVER! - kelbel

WORST DEALER EVER! They sold me a car with 9000 miles with water damage! Refused to honor under Warranty! Crooks, go to Smithtown Lexus. Make sure they rip the rugs up before you buy a car here! Worst customer service !

Although I had to wait 3 months to receive the vehicle I - arankameyer

Although I had to wait 3 months to receive the vehicle I am very happy that I finally got the car that I wanted!

Cidalia was very helpful. - aelordi708

Cidalia was very helpful. Provided great customer service. We value her expertise and professionalism. Thanks!

** PLEASE READ**BUYER BEWARE**Unfortunately, I have to... - twingattos

** PLEASE READ**BUYER BEWARE** Unfortunately, I have to update my previous review of 5 stars. I would rate NORTHTOWN LEXUS with ZERO stars. 3 months after I purchased my 2019 Lexus ES 350 (15k mileage) I brought it to a certified Lexus dealer in Rochester, NY for a fuel pump recall and I also asked them to check the rear tires because they seemed very low compared to the front tires. During that time the mechanic found that “ Both rear tire treads are extremely low (2/32) and both are bald on inside edge. Will likely have cords exposed soon.” After mentioning this to Tom, Greg and the dealership manager, David Dipasquale they told me the treads had 6/32 on all 4 tires when I bought it. I have only drove 1900 miles since my purchase and I don’t understand how I already need 2 new rear tires. They could not answer but only make an excuse and blame the snow. They told me that spinning in the snow can cause excess wear. They must have forgot we had a pretty mild January with little to no snow. David also proceeded to tell me that the mechanic at Rochester dealership is incompetent and that he didn’t believe the mechanics measurements were accurate at 2/32. I offered to show David paperwork but he insisted I drive to Buffalo with unsafe rear tires not only risking my safety but a huge inconvenience as well. I have already driven back to Buffalo in February for a different issues and I don’t want to add the unnecessary mileage. I have zero trust in David or anyone from Northtown Lexus, would you? This was the first and will be the only time I do business with Northtown Lexus unless they have NEW management that cares about customer experience and isn’t looking for a quick sale. It’s all about building relationships and David and his team are not interested in doing that.

Darrel and the service team at Bob Johnson Lexus were - btauto069

Darrel and the service team at Bob Johnson Lexus were excellent and were very accommodating. They provided a service loaner and when I picked up My Lexus SC430 it was freshly washed. Highly recommend Darrel.

The Best Customer Service!! - Honey B

I was visiting my daughter in Dewitt when my RX350 developed a problem. I called Burdick and Don told me to bring my car right over. The attention and service I received was exceptional! I did not experience any waiting time. Nick gave me a loaner so I could take my grandaughter to lunch! When I returned Maxwell explained what could have been the problem and off I went. Kudos to Burdick Lexus for extending the most wonderful and efficient customer service!!!