19 New York Lexus Dealers

Bruno was so patient and honest with us which was super - Kgringuz

Bruno was so patient and honest with us which was super helpful with choosing the right car! He was polite and friendly, courtesy. He was very knowledgeable on the cars and answered all of our questions.

I definitely would recommend this Lexus dealership! - Stacy

I definitely would recommend this Lexus dealership! They are very professional and listen to details. Stephanie was a huge help Ty

The staff was very friendly. - dyisha551

The staff was very friendly. Mu salesman, Jamal Thompson was extremely helpful and informative and patient. Dayshaun was straight forward when it came to my financing options.(I didn't feel any pressure)

Excellent service. - Mark Smith

Excellent service. Straight forward & easy process! Purchased from out of state and was able to prepare everything prior to delivery.

I started my journey on leasing a 2025 Lexus RX 350 AWD - johnleosr2

I started my journey on leasing a 2025 Lexus RX 350 AWD with Troy who replied to my email requesting a lease price on the 2025 RX 350 with several premium plus features included . Troy included a window sticker attachment of the car which included the premium plus options I was looking for and the exterior and interior colors I requested. He included the monthly payment and leasing term as well. When I contacted Troy to find out some further details he told me he would have Felix contact me who had more knowledge on the information I was requesting. Felix contacted me and I asked what the up front payment was and how more would the lease be if I added a running board. Felix obtained the new lease price with my addition added to it and we negotiated a price to lease the vehicle. I picked the car up 4 days later as they had to order and install the running board. From start to finish I had a wonderful experience with both Troy and Felix. Picking up the car was also a wonderful experience with no hitches.; I would truly recommend Troy and Felix if anyone wants to lease a car from Lexus of Brooklyn and my next lease will definitely be with Troy and Felix.

The interaction with Clement was very informative, while - dcgifford2

The interaction with Clement was very informative, while at the same time, he was patient and willing to answer all of our questions. He did not pressure us to make a purchasing decision and allowed my husband and I to speak in private prior to our final decision.

The salesman did not know the product, also car came out - dcductlessli

The salesman did not know the product, also car came out to more money than we originally agreed on.

My Audi A-4 lease was up so I began what I thought would - jkeay1130

My Audi A-4 lease was up so I began what I thought would be a lengthy process of finding a new car I liked with a comparable monthly payment. The Ray Catena reputation was excellent so on my first day out I visited their White Plains Showroom. Did I get lucky! My salesman, Brian Rattner, listened carefully and then began to work up a proposal. In less than an hour we shook hands on what I thought was a very favorable deal. The next day I came back to sign the contract...and handover the Audi keys. Brian called my Insurance company and took care of delivering my Audi to their dealership. FIVE STARS.

My salesperson Paolo Beauplan was excellent! - kishaangela12

My salesperson Paolo Beauplan was excellent! He is very patient and knowledgeable. I really appreciated his honesty. I definitely would recommend his services at Lexus. True Class! Paolo and Lexus gets 5 stars from me!

I bought a used Lexus Rx350 and had a very positive - Eva

I bought a used Lexus Rx350 and had a very positive experience at Lexus of Queens. I found the dealership through Costco auto program. Annel and Micheal team was courteous and patient during the process. The price was indeed lowered because of the Costco Certificate. The car was meticulous clean. When I found the headsets were missing at the second row, Annel provided reassurance; Manager Michael was quick thinking and offered above and beyond service. I was very satisfied with the purchase and highly recommend the dealership.

I just completed my third car purchase at Bob Johnson - Nick Robfogel

I just completed my third car purchase at Bob Johnson Nissan. I was first introduced to the Nissan Rogue in 2020. Ahmad Gulzar was very professional, thorough with the incredible paper pushing and very courteous and helpful in making the transition to a new vehicle. I was able to complete the process in less than slightly over two hours. Lastly, I have had very good experience with Bob Johnson Nissan Service.

Buying a vehicle is very difficult. Different Dealers try... - Choksman

Buying a vehicle is very difficult. Different Dealers try and outbid each other. Despite the back and forth the sales manager was professional. We drove 92 miles to this dealer and we are happy with the professionalism and courtesy. They also have a large inventory and gave the best price.

WORST DEALER EVER! - kelbel

WORST DEALER EVER! They sold me a car with 9000 miles with water damage! Refused to honor under Warranty! Crooks, go to Smithtown Lexus. Make sure they rip the rugs up before you buy a car here! Worst customer service !

Although I had to wait 3 months to receive the vehicle I - arankameyer

Although I had to wait 3 months to receive the vehicle I am very happy that I finally got the car that I wanted!

If you want to get screwed this is the right place. - bvshushe

If you want to get screwed this is the right place. Brought my vehicle for TPMS light on and after they diagnosed I was told one of the tire sensors is bad and needs to be replaced. After replacing that sensor they said another sensor is bad and light is still on. When I asked how could this be possible? The answer was "it went bad overnight". Never want go back on this place.

** PLEASE READ**BUYER BEWARE**Unfortunately, I have to... - twingattos

** PLEASE READ**BUYER BEWARE** Unfortunately, I have to update my previous review of 5 stars. I would rate NORTHTOWN LEXUS with ZERO stars. 3 months after I purchased my 2019 Lexus ES 350 (15k mileage) I brought it to a certified Lexus dealer in Rochester, NY for a fuel pump recall and I also asked them to check the rear tires because they seemed very low compared to the front tires. During that time the mechanic found that “ Both rear tire treads are extremely low (2/32) and both are bald on inside edge. Will likely have cords exposed soon.” After mentioning this to Tom, Greg and the dealership manager, David Dipasquale they told me the treads had 6/32 on all 4 tires when I bought it. I have only drove 1900 miles since my purchase and I don’t understand how I already need 2 new rear tires. They could not answer but only make an excuse and blame the snow. They told me that spinning in the snow can cause excess wear. They must have forgot we had a pretty mild January with little to no snow. David also proceeded to tell me that the mechanic at Rochester dealership is incompetent and that he didn’t believe the mechanics measurements were accurate at 2/32. I offered to show David paperwork but he insisted I drive to Buffalo with unsafe rear tires not only risking my safety but a huge inconvenience as well. I have already driven back to Buffalo in February for a different issues and I don’t want to add the unnecessary mileage. I have zero trust in David or anyone from Northtown Lexus, would you? This was the first and will be the only time I do business with Northtown Lexus unless they have NEW management that cares about customer experience and isn’t looking for a quick sale. It’s all about building relationships and David and his team are not interested in doing that.

Darrel and the service team at Bob Johnson Lexus were - btauto069

Darrel and the service team at Bob Johnson Lexus were excellent and were very accommodating. They provided a service loaner and when I picked up My Lexus SC430 it was freshly washed. Highly recommend Darrel.

The Best Customer Service!! - Honey B

I was visiting my daughter in Dewitt when my RX350 developed a problem. I called Burdick and Don told me to bring my car right over. The attention and service I received was exceptional! I did not experience any waiting time. Nick gave me a loaner so I could take my grandaughter to lunch! When I returned Maxwell explained what could have been the problem and off I went. Kudos to Burdick Lexus for extending the most wonderful and efficient customer service!!!