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Lexus of Freeport

Freeport, NY

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Reviews
Vehicles
4.8
942 Reviews
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70 W Sunrise Hwy

Freeport, NY

11520

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Showing 942 reviews

June 16, 2026

I didn’t wait wait long and everything was explained to me in words I could understand. More

by Diana.neligan04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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Jun 16, 2026 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team delivered an excellent experience. Thank you, Diana!

June 04, 2026

Dan very pleasant person always a pleasure nice to have him for my sale report More

by Kishunb926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Jun 05, 2026 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team delivered an excellent experience. Thank you for your kind words!

June 04, 2026

Very professionally, I did not have to wait beyond my appointed time. Sean reviewed my prior maintenance and explain what he thought might be ready for a replacement. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jun 04, 2026 -

Lexus of Freeport responded

Danny, thank you for the great review! We're so glad you had a smooth and efficient experience with Sean and the team at Lexus of Freeport. We appreciate your business and hope to see you again!

May 29, 2026

Lexus of Freeport on Long Island The oil change service I scheduled was not performed. I told I needed a a tire rotation and alignment. I was charged $315 for a service I hadn’t requested My tires were o More

by bmurphy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, chris
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May 31, 2026 -

Lexus of Freeport responded

I am very concerned to see that we missed the mark on providing you with an exceptional service visit and for the mix-up regarding some charges. If you would be willing to speak with us so that I might make things right for you, I hope that you will get in touch, Michael Mack - Service Manager - 516-992-4100 ext. 5159

May 27, 2026

Great Customer service all around. Sean was very much on top of things, keeping me informed at all times. More

by jvalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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May 27, 2026 -

Lexus of Freeport responded

We're delighted to hear that Sean kept you well-informed and provided great customer service. Thank you for choosing Lexus of Freeport!

May 26, 2026

Excellent service from start to finish Keylana was great and kept her promises. Car was fine promptly,I have 2 Lexus vehicles and I will repeat More

by Jdell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keylana
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May 27, 2026 -

Lexus of Freeport responded

Thank you for your kind words and for choosing Lexus of Freeport. We'll be sure to pass on your appreciation to Keylana. See you next time!

May 20, 2026

Charlie was a great service advisor got my car In quick and gave me loaner no runaround although all, Joey was great technician finished working on my car in 2 days More

by cindyngai00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie and Joey
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May 20, 2026 -

Lexus of Freeport responded

Thank you for sharing your experience with Charlie and Joey! We are grateful for your business and we hope to see you again at Lexus of Freeport, Cindy!

May 18, 2026

Amazing experience and Jonathan and Derrick handled everything from start to finish flawlessly. Couldn't ask for anything better, A+ More

by cgresalfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Doble, Jonathan Agosta
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May 19, 2026 -

Lexus of Freeport responded

It’s wonderful to hear Jonathan and Derrick provided such a seamless experience from start to finish! Thank you for choosing Lexus of Freeport and sharing your feedback!

May 15, 2026

The dealership was very welcoming clean and organized. Everton my salesman was very helpful and took his time to answer all my questions and was very knowledgeable about the features of the vehicle. More

by Murph516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everton Douglas, Joe Montana
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May 15, 2026 -

Lexus of Freeport responded

Thank you for sharing your experience with Everton and the team! We appreciate your business and hope to see you again at Lexus of Freeport. Congratulations on your new ride!

May 09, 2026

The dealer rate is very competitive and reasonable. * I’m satisfied with the dealer pricing offered. * The dealer rate provides great value for bulk orders. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 11, 2026 -

Lexus of Freeport responded

Hi Oliver, thank you for choosing Lexus of Freeport and for sharing your satisfaction with us! We hope to see you again soon.

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