51 New York Kia Dealers

I've always had a great experience at the service dept. - rlwhomeatlast

I've always had a great experience at the service dept. Gina, Tony, Brittany, and mechanics all knowledgeable and keep customers well informed. I've also leased/bought vehicles from Fucillo which is now Matthews. If you're in the market for a new/pre-owned, see Steve Hibbard, sales. Great guy, easy to work with.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

Couldn’t have asked for a better experience! - TaylorAnn

After my first car broke down for the 50th time, I was desperate to get myself something new. I always thought kias were cute cars so i visited this dealership to see my options. I’m 22 years old with a receptionist job and didnt expect to have enough money to get something right away. Kelly and Yasser were the two people who worked closely with me to discuss what I’m looking for and what my options are especially having no credit. Within a week I get my dream car at a affordable price! Not only that but they are even helping me build my credit! Getting all the paperwork done takes some time but with the friendly staff I didn’t mind hanging out. Everyone had an amazing energy, funny and sweet yet always professional. I couldn’t have asked for a better experience leasing my first car and am forever grateful for Kelly and Yasser for making it happen at a price that’s personally affordable for me.

I hated this place. So happy I got rid of my Kia after a... - beeware1

I hated this place. So happy I got rid of my Kia after a horrible experience with there staff while coming in for grinding engine. I have purchased a Lexus and now see the difference in treatment from a better dealer. I tell my friends and family never buy Kia.

Tried to buy a Kia Sorento twice from this dealership. - duchessofrush

Tried to buy a Kia Sorento twice from this dealership. Both times Scott told us he'd had no inventory and would call us a month later. No calls or follow up. Both times we purchased a vehicle next day from Kia dealership in East Rochester. We won't even bother looking here any more.

Amazing Service No Matter The Problem - chevy3999

Looking back, I can still remember the first time I brought my 2005 dodge neon in for service and how respectful and friendly Jamie Major was, as well as, how quick he was to get my car looked at and figure out what the problem was. After a couple times of bringing the automobile in for service I started to realize the only ones I trusted touching my car for repairs was the place I got it. I found that no matter how many times I brought my automobile in if there was any problem small or big they were always respectful and friendly and were always willing to fix the problem. Overall I can say that of all the places I know of that offer auto repair services I have never heard of any as friendly and respectful as Durocher's Service Center.

Dealership small, run down, nobody in showroom, only one - WangChing53

Dealership small, run down, nobody in showroom, only one bathroom- and a worker was puking in there. They clearly don’t care about Kia -the jeep building next door is much nicer. Poor prices, poor inventory.

I took my car there because it wouldn’t start and my dash - lorimaegoodale

I took my car there because it wouldn’t start and my dash lights would flash, I told them when it did it the battery would click like it was dead, they said it was the backup camera that they’d have to order and I’d get a call in 1-2 weeks when the part came in. 3 weeks passed with no phone call so my husband called and the guy was like oh yup we have it. I drive out there to arrive and find out they had moved locations and not said anything. I get to the new location and bring up again, can we just make sure it’s not the battery. I was assured they would. They replaced the backup camera. This morning we go for an oil change and it does it again so the garage we’re at ACTUALLY tests the battery and the voltage is coming back as about half as much as it should. My husband just called fx to tell them about it and his response was “well I’ll have to call Kia to see if this will be covered under warranty” total xx as we brought the car in before the warranty was up. They DID NOT LISTEN TO ME, THEY LIED TO ME, wasted my time on something they knew wasn’t the issue, I believe because they’d get more money from Kia if it was the backup camera rather than the battery. Bottom line is they’re sketchy 10/10 would NOT RECOMMEND Update: guy never called back after saying he would do my husband called him and basically was like yeah we fixed the wrong but it’s your problem now

4 tires, no alignment and a key program has already taken - Tomdecker1977

4 tires, no alignment and a key program has already taken 3 hours. I would recommend using Hudson valley jeep service department

MARK YOUR TIRES! - shep0791

MARK YOUR TIRES!! I went in on Monday 9/9 to have routine service done. The following Friday, I noticed that although I paid for a tire rotation, it wasn't done. When I called with the issue they asked me how I knew the tires weren't rotated. I told them that I ran over a nail about 5 weeks ago and installed a patch kit on the right rear tire and it was still there (if the tires had been rotated the tire with the plug in it wouldn't still be in the right rear position). The receptionist said that she needed to talk to the manager who wasn't there, but took my name and said he would call me back. I didn't hear anything so I called back on Monday morning and spoke to Breanne. She said she would take my name and someone would call me back. Again, I didn't hear anything so I called back on Tuesday, twice, and spoke to Jasmine and Dana. They said would take my name and that someone would call me back. I told Dana that I've been waiting 3 days for someone to call me back because each time I've been told the manager wasn't there but they would give him my message. I asked who "him" was and they said "Jamie". I still haven't heard anything, my tires are still not rotated, and I'm out the money. I'll be taking my business elsewhere, including my next lease. MARK YOUR TIRES.

PROMPT NYS INSPECTION - Bill L

I BROUGHT MY 2008 HONDA ACCORD TO THE DEALER FOR THE NYS INSPECTION IN THE AFTERNOON ON FRIDAY, 10/20/17 AND FOLLOWING COMPLETION, THE VEHICLE WAS RETURNED TO ME WITHIN 20 MINUTES

Horrible mechanics and service reps - Truth

Paid to have vehicle fixed...was told it was better.. xxx does better mean... Means it wasn't fixed.. Stay away lousy service. same problem numerous times addressed only to reoccur. Very dissatisfied wouldn't by from country club ever again

Run, don’t walk- in the opposite direction. - CMG589

Run, don’t walk- in the opposite direction. Spent a couple days contacting every dealer in the tristate looking for my new vehicle. This John Starks dealer had the one I was looking for and wanted to make the deal. I told him some offers I had heard at the local places by me and the sales guy Colin had to speak to his manager. He texted me that he got the deal done. To make the price where I was comfortable, the interest needed to be 6%. I put a deposit down and filled out the credit application. They ran my credit, confirmed it was excellent then ghosted me for a day. After reaching back out to them they told me the lowest rate is 8%. This significantly increases the monthly payment. The sales guy Colin and his GM knew this at the time but said what they could to keep me happy and keep me from going to another dealer. The GM just called me to say there was no way 6% was ever going to happen. They hit my credit for no reason at all. It takes 2 years to fall off your report. This dealer is the exact reason why all car salesmen have the reputation they do. I’m sure the manager or someone will reply to this review and make up some story about how I am at fault, but I urge you to look elsewhere.

Excellent no hassel no pressure sale. Was able to get a... - vsmith717

Excellent no hassel no pressure sale. Was able to get a fair market value for my trade in.

short wait time,unlike other local Long Island dealers.... - gnarley

short wait time,unlike other local Long Island dealers.<br>Very pleasant and comfortable waiting room...fresh bagels too