140 New York Chrysler Dealers

Poor customer service. - corunum1809

Poor customer service. I called them and made an appointment for my car repair over the phone for June 19, 2026. I arrived on the scheduled date, and my name wasn't in their list. I there and then made another appointment for Monday, June 29, 2026. I arrived and my appointment wasn't in their list again. However, they accepted my car for repairs, after much discussion. The car was repaired and ready for pickup on July 1, 2026. They never contacted me, even though they claimed to have done so. But I didn't receive any communication from them either by a phone call, sms, or email. I went personally to the office on Friday, July 3, 2026, and met nobody and received no communication from anybody on the status of my car. I needed and rented a car from Enterprise between July 3 and 6, 2026. I was the one that called on Monday, July 6, 2026, and I was told my car was ready for pickup. I returned the car to Enterprise and picked up my car from the dealership. I lost my reimbursement from Flex Care because Flex Care insisted on a receipt from the dealers that covers Monday, June 29 to July 6, 2026. The dealers refused even after several calls from me and the Flex Care. They have a very poor customer service.

I had an outstanding experience purchasing my Jeep, and I - GotANewCar2026

I had an outstanding experience purchasing my Jeep, and I cannot recommend my salesperson, Haile Rodriguez, highly enough. From the very beginning, he was kind, patient, and genuinely invested in helping me find the right vehicle for my needs. He answered every question with clarity, explained each step of the process, and made sure I felt comfortable and informed from start to finish. Buying my first vehicle was a very important milestone for me, and his calm, caring approach turned what felt overwhelming into an exciting and joyful experience. He listened carefully to my concerns, respected my requests, and always treated me with kindness and respect. His honesty, transparency, and exceptional customer service gave me complete confidence and peace of mind throughout the entire purchase. It is rare to meet someone who combines professionalism with genuine compassion, and he truly did that every step of the way. Thank you for making such an important moment in my life a memorable one. I am grateful for your patience, your integrity, and the outstanding care you gave me. Mi gente, HAILE is your guy!!!

Go check out Hudson Valley Ram Dodge Jeep Chrysler for a - Jack

Go check out Hudson Valley Ram Dodge Jeep Chrysler for a new ride!! They will absolutely make your visit worth while and take the time to make sure you end up in the car or truck that you want and also take the time to figure out payment taking all the stress out of the process. I recommend

Great service! - janetcarlile

Great service! Highly Recommend! Danielle was extremely helpful and knowledgeable. This dealer is much better than the one in Saugerties.

This dealer would not take my truck because I bought it - janetcarlile

This dealer would not take my truck because I bought it from another dealer (out of state) when the Transmission Light came on. Do not call on them!

Megan S, service advisor, Richard T service mgr. - chrisduq26

Megan S, service advisor, Richard T service mgr., and Tom, service tech. My 2017 JGC had an intermittent starting issue. Was advised to change the main battery and did along with the auxiliary battery. Wemt about 6 miles and the same issue, would not start. Finally got it started amd brought it back. A bunch of new codes came up. They got my car back in, about 1hr. later. They went through the check list and found a small yellow wire loose on my starter. Im so appreciative of them getting me in as I need to leave the next day to drive almost 1400 miles to get home. They were patient with me as I was frustrated yet respectful to them. They knew my urgency. I would like to thank them and recommend this group to anyone with needing repairs for their Chrysler built vehicles. Just as they were patient with me you need to be the same and they will take care of you. God Bless all!!

5/5 great dealership worked with Dylan and JR on my Chevy - Kai

5/5 great dealership worked with Dylan and JR on my Chevy Blazer. Great dealership even better people! Had a great experience.

Talked to a salsmen all day on phone to figure out a deal - Jason

Talked to a salsmen all day on phone to figure out a deal on a truck before a 3.5 hr drive he said sll is good so the next day drove 3 hrs called him to tell him i was a half hr away and he proceeded to tell me the truck sold yesterday so I missed a day of work and 6 hrs of driving for nothing after i was told the truck was available so be worn before heading there

This was literally the quickest, easiest, and best - keith.mccormack

This was literally the quickest, easiest, and best experience I've ever had at any dealership. I've been leasing for 15 years

Went in there to look at a car i found on their website. - Wade

Went in there to look at a car i found on their website. Got there they said that car wasnt available. they tried selling me something else the sales manager was very pushy. The salesman was ok i put a deposit on it went home and thought about it and decided I didn't want what they were trying to sell me.a month later still have not received my deposit back.i do not recommend dealing with them

The only place I go for our jeeps. - Chrislarusso

The only place I go for our jeeps. Kevin is the only salesman that we work with for four jeeps now. Always fast and perfect. Such a pleasure to deal with. Ask for Kevin!

I had an excellent experience at Merrick Dodge Chrysler - Marianna1041

I had an excellent experience at Merrick Dodge Chrysler Jeep Ram in Wantagh. Jay was incredibly helpful, knowledgeable, and professional. Friendly staff, smooth process. I would highly recommend.

He was very professional with his time with me I was very - Mkurban

He was very professional with his time with me I was very please keep it up

Rick Torres did a great job with my car leasing - tomasso

Rick Torres did a great job with my car leasing experience. He was patience and helpfull through the whole process while he and Moe helped me with what I wanted in a lease. As of this moment I am very happy.

My 2024 Jeep Grand Cherokee 4xe has had a persistent - Ebony

My 2024 Jeep Grand Cherokee 4xe has had a persistent overheating issue and has been in service five times since April 20, 2026. Despite multiple diagnostic attempts, repairs, and involvement of Jeep technical support, the problem remains unresolved with no clear timeline or root cause identified. During this time, I have not been provided a loaner vehicle because the service dealer did not originate my lease, and the only option offered is rental reimbursement, which is not practical due to out-of-pocket costs. At this point, I am still making lease payments while without reliable transportation and relying on public transit. I have not received a clear resolution path despite repeated .

I can't say enough about the amazing - tilart20

I can't say enough about the amazing experience—especially thanks to my sales consultant, Garin Thornton. From the very start, Garin met me exactly where I was. He understood my needs, respected my budget, and guided me with realistic expectations, making the entire process easy and stress-free. Garin’s honesty, professionalism, and genuine care made a lasting impression. He explained everything clearly, stayed patient with my questions, and followed up after the sale to ensure I was fully satisfied. It felt like more than just buying a car—it felt like someone truly had my back. The entire team at Friendly Chrysler Dodge Jeep Ram has been just as outstanding. Every interaction, from purchase to service, has been timely, kind, and supportive. when finances are tight and time is limited, having a place like this to rely on is invaluable.

My communications started off on the wrong foot with this - HunHitman

My communications started off on the wrong foot with this dealership. But they did the best they could to get me in the car of my choice. Price was right and they are located close to JFK. If you are looking for a Ram, Dodge or a Jeep they are certainly worth stopping by and seeing what they can offer.

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

Assistant Sales Manager Matthew Notarfonzo is a great - bsccamp58

Assistant Sales Manager Matthew Notarfonzo is a great salesman. He goes above and beyond to get the best deal for you and handles any issues that may arise very professionally. He does all of this while doing his job of running the sales desk and deals for his teammates. Maguires has a great team player in him.

I was extremely happy with the entire experience. - Edoardo.madussi

I was extremely happy with the entire experience. The team was fast, transparent, and consistently clear in their communication. Even though I was buying a used truck, I genuinely felt treated with the same care and attention as someone purchasing the most expensive vehicle on the lot. Brianna was incredibly helpful in gathering all the preliminary information and quickly connecting me with the right people. But the real standout was Ethan. His professionalism, responsiveness, and genuine effort to make everything smooth and worry-free were exceptional. Buying a used car can sometimes feel like a gamble, especially sight unseen, but Ethan went above and beyond to make the process feel comfortable, safe, and fully trustworthy. When I arrived to pick up the truck, everything was exactly as described—smooth, efficient, and handled with real pride in their work. The Ram 3500 Laramie I purchased feels practically new, and I couldn’t be happier. I would confidently recommend this dealership to anyone. Ask for Ethan—you’ll be in great hands.

The service guys were fabulous!! Especially Lauren!!... - ruvino2000

The service guys were fabulous!! Especially Lauren!! Quick and courteous and I was back on the road!! I will be going back for service to my vehicle.

I had the misfortune to visit this den of thieves and... - kc2bob

I had the misfortune to visit this den of thieves and bought a Dodge Charger. They kept me waiting 7.5 hours, ran my credit report thru 7 banks (even though I had a pre-qualified check) and when I got the letters from the banks in the mail it tuned out that they were selling me a car that had a higher loan to value rate. Frank is a complete liar, tried to tell me the Charger was worth $40,000. Stay away from these morally devoid sheisters. I bought another car today from Phil @ Enterprise Car Sales in Wayne, NJ. Totally fantastic experience, great car and purchased for 10% less than the KBB rate and the car had a no haggle price tag on the window (as it should be). Good Job M&M, your sales tactics and thievery just lost you a repeat client. Karma is a real B*xxx! Do yourself a favor and stay far away from M&M, the owner should be ashamed of himself. Now I'll wait for the cookie cutter response! "Please contact us, we are sorry you had a negative experience, we'd like to try to resolve this matter" - yeah right!

Louie was phenomenal to work with in buying my new 2024 - VTRenegade

Louie was phenomenal to work with in buying my new 2024 RAM 2500. I have never had a more pleasant no non-sense experience at any dealership anywhere and I have been to tons of them. This last time I visited more than 15 dealerships and called at least 25. I inquired at more than 40 online and when I finally called Wally’s and Louie answered he proved dealerships still do an honest business and want to sell vehicles. I made my 1 and only offer on the truck based on what I could spend. Louie presented the offer to management and they accepted it. I got an incredible deal and treated with nothing but respect throughout the entire process. Louie even went out of his way to make sure my every request was handled. Made the 6 hour drive from my home there 100% worth it. Even their service guys went out of their way to help me out as I had to tow my other vehicle home on an auto transport behind my new truck and I needed to have my ball flipped over so I could lower it to get a better tow for the 6 hour trip back home. I will be pleased to take my business to Wally’s CDJR when I need my next truck. They were fantastic.

I had a fantastic experience at United Jeep in Bay Ridge, - Emil Kostov

I had a fantastic experience at United Jeep in Bay Ridge, where the service staff went above and beyond to make me feel welcome and valued. I want to give a special shoutout to the lady with the amazing hairstyle and her coworker at the reception, though I regretfully forgot their names. Despite arriving an hour late due to the heavy rain that Saturday morning(03/23), the staff remained absolutely professional and friendly. They offered me a delicious coffee in their Guest's Lounge and engaged me in a pleasant conversation while my vehicle was being serviced. I was initially concerned about being a last-minute customer, but my worries disappeared as the staff handled everything smoothly and stress-free. The facility itself is ultra clean, modern, and spacious, providing a comfortable atmosphere for customers. I had a recall and oil change alerts and was pleasantly surprised by the complimentary oil change as a new customer. This experience has restored my trust in the brand dealerships, and I will be returning for future services. Thank you to the entire team at United Jeep for a job well done, and I look forward to seeing you all again soon. Highly recommended!

Thank You for the assistance and staying past closing ,... - joe

Thank You for the assistance and staying past closing , smooth buying experience and willingness to beat the pre qualification loan.

The quality of service went way down. - elorman4

The quality of service went way down. I wouldn’t let them put air in my tire.

They helped make it easy to get a brand new Jeep ! - democust1ynp

They helped make it easy to get a brand new Jeep ! And they were all so nice !!

My experience with buying a used car was hassle free.... - S Sab

My experience with buying a used car was hassle free. The staff made it easy.

Dealt with Matt first and Danby second both great guys - Cmargreno

Dealt with Matt first and Danby second both great guys who had the customers interests at heart. I appreciate the great service! Thanks!

⭐⭐⭐⭐⭐ After 16 years of driving Toyota vehicles, I - Violet CR

⭐⭐⭐⭐⭐ After 16 years of driving Toyota vehicles, I recently decided to explore other options when it was time for a new lease. I had spent nearly two months waiting for updates from another dealership and often found myself having to initiate the follow-up conversations. The experience left me feeling frustrated and overlooked. Then I contacted Dutchess Kia, and everything changed. From my very first interaction, Mitchell Nelson, Sales Manager, and Kyle Bonser, Dealer Representative, were responsive, professional, and genuinely committed to helping me find exactly what I wanted. They listened carefully to my preferences and, incredibly, located the perfect Kia Sorento X-Line for me in less than a day. Their communication was outstanding throughout the entire process, and I never had to wonder what was happening or chase anyone down for updates. I also want to recognize Franc Lombardo, Finance Manager, who went above and beyond to ensure I received a great deal. He took the time to explain everything clearly, answered all of my questions, and made the financing process simple, transparent, and stress-free. What impressed me most was how easy the entire team made the experience. Buying or leasing a vehicle can often feel overwhelming, but Mitchell, Kyle, and Franc worked together to make the process smooth, efficient, and enjoyable from start to finish. Their professionalism, honesty, and customer service exceeded my expectations. After 16 years with Toyota, I wasn't sure what to expect from making a change. Thanks to the exceptional team at Dutchess Kia, I can honestly say I am thrilled with my decision and excited to be driving my new Kia Sorento X-Line. If you're looking for a dealership that values its customers, communicates well, and truly goes the extra mile, I highly recommend Dutchess Kia.