Terrible! - David Special
Terrible! A complete waste of my time
I expect a certain amount of upselling and attempts to increase the price from a car dealer, but this time was much worse than I had ever experienced before. I will never go back again.
Maxon advertised a very good price on a used EV car for which I had been looking; the price was low enough that I would qualify for the “clean vehicle credit” of $3,750. I confirmed the car was available and made an appointment for a test drive. The car definitely needed to be cleaned, but the salesman said that could be done while we waited, and it drove well, so I said I would take it. That’s when the problems began; the salesman quoted a price that was more than $9,000 over the advertised price!
When I said that’s nothing like the advertised price, he tried to say that the advertised price doesn’t include $4000 for conditioning (which, remember, could be done while we waited), and that we weren’t eligible for 2 discounts (which were not mentioned in the advertisement.) It was clear to me that they had no intention of selling for anything like the advertised price.
As if that wasn’t bad enough, during the discussion I pointed out that the price they were quoting was too high to get the “clean vehicle credit”, so they were asking me to pay not just $9,000 more, but almost $13,000 more on a net basis! When I brought this up they claimed to have never heard of the “clean vehicle credit”! Are these people really in the business of selling cars but they haven’t heard of the clean vehicle credit? Do they think car buyers are that stupid?
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