Global Auto Mall

Very disappointed with the service department at Global Jeep. I originally stopped using this dealership for over a year because of prior service issues, but recently decided to give them another chance Jeep. I originally stopped using this dealership for over a year because of prior service issues, but recently decided to give them another chance. Unfortunately, my experience only confirmed why I left in the first place. Previously, after an oil change and tire rotation, my driver-side wheel was not properly torqued and actually came off while I was driving. Thankfully no one was hurt, but it could have been a very dangerous situation. Most recently, I brought my 2014 Jeep Wrangler in for a check engine light diagnosis. I was told I would receive an update around 2 PM, but no one ever called. Repeated calls to the service department went unanswered, and the voicemail mailbox was full. After finally speaking with a manager the next day, I eventually received a late Friday call saying the required part was unavailable and I would need to return later for the repair. After picking up the vehicle, it immediately had a loud hissing sound that was never there before service. Since the service department was already closed, I could not get help and did not feel comfortable driving the vehicle all weekend. I later discovered that a hose disconnected during diagnostics had not been properly re-clamped before returning the vehicle to me. What is most frustrating is not just the mistakes, but the lack of communication, accountability, and quality control. Customers should be able to trust that their vehicle is being properly inspected before being returned. I truly hoped things had improved at this dealership, but unfortunately my experience says otherwise. More

Had a wonderful experience buying a Tucson Hybrid from Chris Santos. He helped me find the right car, at the right trim level for the best value. He was a pleasure to work with, along w/ the entire Global Chris Santos. He helped me find the right car, at the right trim level for the best value. He was a pleasure to work with, along w/ the entire Global Auto Mall team. More

Mike helped me find a new car, and he made sure the process was efficient and stress-free. I am very satisfied with my new Hyundai Tucson! process was efficient and stress-free. I am very satisfied with my new Hyundai Tucson! More

I worked with Chris Santos to buy my new Hyundai Palisade. Chris was very friendly and knowledgeable about the car and was a pleasure to work with. He made sure I was able to test drive a few cars Palisade. Chris was very friendly and knowledgeable about the car and was a pleasure to work with. He made sure I was able to test drive a few cars in a timely manner and worked to check if the car I wanted was in stock. The only reason I am not giving 5 stars is because it was stated to me that the apr for financing would be 4.49% and when i went back a few days later to sign the paperwork, the rate was 5.99%. I asked why this was the case, and I was told that if I went with the lower rate I would owe back $2500. Just make sure to be clear on the rate that is quoted and get it in writing. At signing, I was also told of a title fee of $695 that was not a part of the out the door price that I had negotiated. Again make sure all costs are clear and understood in the out the door price. More

Donald helped me get a good deal on a K4 recently when I was looking for a newer car was looking for a newer car More

Headline: Bait and Switch Alert — Hidden Fees Galore Avoid this place if you value your time and money. I came in for a used car advertised at $17k, but by the time they sat me down, the price h Galore Avoid this place if you value your time and money. I came in for a used car advertised at $17k, but by the time they sat me down, the price had ballooned to $22k. That’s $5,000 in hidden fees that were never mentioned online or over the phone. When I tried to negotiate, they insisted on starting from the $22k "out the door" price instead of the advertised $17k. This is a classic bait-and-switch. Extremely dishonest pricing and a total waste of a trip. More

Antoine was great with the purchase of my new car and trade in. He was very efficient with everything. trade in. He was very efficient with everything. More

Byron was great to work with in purchasing a new car. Shopping for a car is always stressful but Byron made it fair and as stress-free as possible. He listened to our concerns, answered my countless ques Shopping for a car is always stressful but Byron made it fair and as stress-free as possible. He listened to our concerns, answered my countless questions, and was patient and fair, ensuring we were fully happy and satisfied with our purchase. We have purchased and leased from many different dealerships and honestly, this was the most pleasant one. We appreciated his time and effort and plan to return for our next car! More

Buying my new Hyundai Palisade Calligraphy Edition at Global Hyundai was hands-down the best car-buying experience I’ve ever had, and that’s 100% because of Julio Ruiz. Julio made the entire process f Global Hyundai was hands-down the best car-buying experience I’ve ever had, and that’s 100% because of Julio Ruiz. Julio made the entire process fast, transparent, and completely painless—no pressure, no games, no last-minute surprises. Everything was explained clearly, the numbers were exactly what we discussed, and the deal was honored start to finish. This experience was a night-and-day difference compared to another dealership in North Brunswick, where they tried to sneak an extra charge into my payment at the very end. No nonsense like that at Global Hyundai. Julio operates with integrity, professionalism, and genuine respect for the customer. If you’re in the market for a Hyundai or Kia, do yourself a favor and ask for Julio Ruiz. He sets the standard for how car buying should be done. Highly recommend Global Hyundai—and especially Julio—to anyone looking for a smooth, honest deal. 🚗✨ More

Had a great experience with Ed Olivera when I purchased my Kia thank you so much my Kia thank you so much More