I recently had the pleasure of purchasing a new Jayco Jay - Tom&Roz
I recently had the pleasure of purchasing a new Jayco Jay Feather travel trailer from the Johnnie Walker RV dealership in Las Vegas, Nevada. I must say that my experience exceeded all expectations. From the moment my wife and I stepped onto the lot, we were greeted with a warm inviting atmosphere.
The staff at Johnnie Walker RV were knowledgeable, friendly, and genuinely passionate about their work. Our salesperson was Joe Barbot. He took the time to listen to our needs and preferences, ensuring that we found the perfect recreational vehicle for my wife and I. His expertise and guidance made the entire purchasing process smooth and stress-free.
The dealership's inventory was impressive. They made all the vehicles on the lot accessible to us so we could roam around, without them hovering over us. We took our time and found the perfect floor plan to meet our needs.
What truly set Johnnie Walker RV apart was their commitment to customer satisfaction. They went above and beyond to address any concerns or questions we had, even after the sale was finalized.
When we arrived on the day of delivery, we were warmly greeted with a big white board sign welcoming us to their family of customers. Nice touch. LeeAnn then managed all the paperwork and documentation details making that process pretty painless.
Upon taking delivery, and after some orientation and training, they had our new RV parked adjacent to the travel trailer we were trading in. This was all located in their mini-RV Park within their facility grounds, where we spent the night. This made it so easy to move everything over to our new RV. They even assigned us top-notch RV mechanic Jody Ramos. He ensured we were well-versed with all the features and operation of the RV, answering any questions we had along the way. Jody also took care of all the necessary adjustments, installing some upgrades while he was at it.
Their dedication to ensuring our happiness with my purchase was truly commendable.
Furthermore, the dealership's facilities were top-notch. The showroom and facilities were clean, well-organized, and showcased the RVs beautifully. We already have confidence with their service department after dealing with Cole on our trade-in. Also, shout out to Derrick for helping us with the upgrades to our new RV.
Overall, our experience with Johnnie Walker RV was exceptional. Their outstanding customer service, extensive inventory, and dedication to customer satisfaction make them a standout choice for anyone in the market for an RV in Southern Nevada. I highly recommend Johnnie Walker RV to anyone seeking a reliable and enjoyable RV buying experience.
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