Do not purchase a car at Elk Mountain. We bought a 2005... - wolfa86
Do not purchase a car at Elk Mountain. We bought a 2005 3500 GMC Sierra a little over a month ago. I thought I could trust them, because I knew the owner, Bob. I was told by Todd the sales person, "our mechanic checked this truck out and it is a very good truck." Based on what happened after we purchased this truck, there is no way that a mechanic checked out the truck. Before purchasing, I had my boyfriend scan the truck and look it over first. The scan came back good, but little did we know, the truck had been deleted and a different tuner had been installed. The codes coming back were from the original tune. The very next day after purchasing it the nightmare began. The vehicle was having issues, so we took it into Kolar Tire. They were able to bypass some of the installed tune and determined 7/8 injectors were bad. Bob, the owner, agreed to only pay for the injectors, but on the condition that my boyfriend do the 2 days work it took into installing them. We also agreed to pay for the new PCM it needed it, too. Unfortunately, because the truck had been deleted and a different tune had been installed, we lost considerable power after the PCM and new injectors were installed. I tried for weeks to get the name of the tune installed and was told that the previous owner said that he had left the control/programmer to the tuner in the truck when he turned it in to Elk Mountain and didn't know what the tune was. Todd said he would try to find the control in the shop. He couldn't find it. For over 2 weeks I tried to get this resolved and just got the run around. In the mean time, the truck has needed the following, which cost us a lot of money: drive train, water pump, hydro booster, front end work, transfer case seal, fuel pressure regulator and valve. We paid a mechanic to do the hydro booster and water pump ($1,500), and my boyfriend did the rest of the work (29 hours worth). Meanwhile, we had to cancel over $1,700 worth of delivery orders for his business. After 3 weeks, I was able to find a mechanic who could bypass the delete and install a new tune. I asked if they could at least pay for the $375 to install the new tune. This was over a week ago and I still have not heard back from them. We bought this truck for my boyfriend's business. In the last month, because of all of the repairs needed, we have lost a considerable amount of income on top of the $2,845 put out in parts/repairs. If we had to pay for a mechanic to do all of the repairs we would have put out an additional $2,775 for a total of $5,600.
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