After receiving several request to give Bob Boyte a - sargebarber259
After receiving several request to give Bob Boyte a second chance, on 04-5-25, at 830am i called and asked to speak to the service department to schedule service for my truck. The first time I was sent over to a ringing line that no one answered and the line hung up on me. The second time I asked and said what happened and it again went over to a ringing line and after ringing and ringing I again was hung up on. The third time I explained all I want to do is schedule a service appointment, the operator stated she would page someone. No one answered and I again was hung up on. I then called back and asked to speak to the manager at which time I was placed on hold and a while later a woman answered and when I asked if this was the service department or manager she stated neither and stated the manger is out and will not be back till Monday. I asked this person if I would be able to schedule an appointment and I was told in a very disrespectful way, "We only have 2 service advisors on duty today and they are Busy with other clients , i should try back later". At this point I will not be trying back later or never, I will find another service dept and will never step foot in their doors. I would recommend never going here to anyone as they don't care about customers, I only wish Ray Brandt was back there as they did care and made sure their customers were always taken care of, without attitude.
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