Erica Gary
Erica Gary at Walt Massey Chevrolet GMC Columbia

Erica Gary

Service Manager

Walt Massey Chevrolet GMC Columbia

1480 Highway 98 E.
Columbia, MS 39429

Contact Me
4.8
21 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

4 yrs, 3 mos

Languages Spoken

English English

4.8

21 Reviews

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21 Reviews of Erica Gary

October 22, 2026

Dealership Rating
Employee Rating

Wonderful service at Walt Massey. Will be back. Thank you for always taking care of my vehicle needs. More

by TahoeGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson , Blake Simpson

Oct 22, 2026

Walt Massey Chevrolet GMC Columbia responded

We appreciate your continued trust in Walt Massey Chevrolet GMC Columbia. It’s always a pleasure to take care of your vehicle needs, and we look forward to seeing you again!

October 19, 2026

Dealership Rating
Employee Rating

You felt welcome time to walked inside the door. Everyone I spoke to was very polite and professional. More

by No63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson

Oct 20, 2026

Walt Massey Chevrolet GMC Columbia responded

We appreciate you giving Walt Massey Chevrolet GMC Columbia the opportunity to assist you. Your kind words about our staff are appreciated, and we hope to have the chance to help you again.

October 16, 2026

Dealership Rating
Employee Rating

Great service, Technicians are always wonderful. Great service. Technicians are always wonderful and quick. Definitely recommend Walt Massey and the whole Columbia team. More

by TahoeGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson , Blake Simpson

Oct 17, 2026

Walt Massey Chevrolet GMC Columbia responded

It’s great to hear our technicians continue to provide the quick, reliable service you count on at Walt Massey Chevrolet GMC Columbia. We’re fortunate to have your support and appreciate you recognizing the whole team!

October 05, 2026

Dealership Rating
Employee Rating

Was all good. Everything was respectable. Blake was great. Pam set up my appointment. i’ll bring it back for service. More

by marlinman1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson

Oct 06, 2026

Walt Massey Chevrolet GMC Columbia responded

Hi, It’s good to hear you were happy with your visit. I’m glad Blake was great to work with and Pam made getting your appointment set up easy. We’ll be glad to take care of you again when you’re ready for your next service.

September 02, 2026

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Employee Rating

The service at the dealership was awesome. The service was fast and done correctly. The service team was very friendly. More

by Ebjboss69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson

Sep 03, 2026

Walt Massey Chevrolet GMC Columbia responded

Hi, I am glad the service team at Walt Massey Chevrolet GMC Columbia took good care of you. It is great to hear everything was handled quickly and that you found our service team friendly. Thanks for sharing your experience!

August 10, 2026

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Employee Rating

Service department bent over backwards to ensure I was satisfied with my service and was getting the best deal possible More

by windtr083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Simpson

Aug 10, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for the 5-star review! We’re happy to hear our service team went the extra mile to make sure you were taken care of and comfortable with your service. We truly appreciate your feedback and your business!

July 29, 2026

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Employee Rating

Jimmy was very professional and answered all my questions throughout the sale process. Dalton was also very helping with getting me approved out the door in a new vehicle. The whole team at Walt Massey is am More

by Colton Bradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your experience! We're thrilled to hear our team made your vehicle-buying experience a positive one by providing professional, helpful service and answering all of your questions along the way. It's wonderful to know you felt supported throughout the entire process, from purchasing your vehicle to the service department. Thank you for choosing Walt Massey. We truly appreciate your business and look forward to serving you for many years to come!

July 26, 2026

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by dan9660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal Self, Dalton Mcneese, Blake Simpson , Kevin Winningham

Jul 27, 2026

Walt Massey Chevrolet GMC Columbia responded

We’re grateful for your feedback and your trust in our team—thank you for choosing Walt Massey!

July 22, 2026

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Employee Rating

Neil Hamilton in the service dept. is very prompt , very professional, on top of his business, and last but not least very kind!!!! More

by dlangston53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind review! We're thrilled to hear you had such a positive experience with our service department. It's wonderful to know Neil provided prompt, professional, and compassionate service throughout your visit. We'll be sure to share your kind words with Neil—he'll truly appreciate the recognition. Thank you for trusting Walt Massey with your vehicle. We sincerely appreciate your business and look forward to serving you again in the future.

July 15, 2026

Dealership Rating
Employee Rating

Service mechanics have no respect for service appointments, Need to keep customers informed and finish within specific time, not two hous later. More

by bci.bwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Blake Simpson

Aug 05, 2026

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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