9 Minnesota Pontiac Dealers

First time I used service department. - kmyrock

First time I used service department. I called them with a recall to set up appointment and they informed me of a second recall that was so new I had not received information in mail. They took care of both! Very happy.

I have worked with Shane for 10 years now. - Michaeljshafer

I have worked with Shane for 10 years now. I have followed him and will continue to follow him wherever he continues to provide expert advice and an absolutely outstanding auto purchasing experience. If you’re looking for first class service, look no further. Shane is who you want to work with.

People were friendly and courteous. - pollyorr1

People were friendly and courteous. Did not have to wait lor long on anything. Answered all questions with patience. Very informed on the vehicle we purchased.

I had a very pleasant purchasing experience. My... - Kris Bergly

I had a very pleasant purchasing experience. My salesperson Nick Bergly knew what I was looking for and found me the right vehicle. I got more for my trade-in than I expected and the financing portion of the deal was quite painless. Overall, a very good experience!

Took care of all my needs. - Truck Guy

Took care of all my needs. Parts/Labor comparable to the area. Was able to get service scheduled in a timely matter.

WONDERFUL CUSTOMER SERVICE - Paul DesJardin

Not only did they get us into a brand new vehicle but they also were able to locate a bank that may be able to help us refinance and lower my payments on a different vehicle. I will recommend them and we will return in the future.

Misrepresented the condition of a used vehicle. - GrandSlambert

I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me. I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.

They failed to detect a failing transmission - Rocky

Bought a new GMC pickup which managed to have some drivetrain problems at 60K. Their Service dept did not find anything. Then just past the 70K warranty mark the transmission failed and had to be serviced by another dealer at full price.

Incompetent and awful customer service!! Last year they... - cncbill

Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!! Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so! OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!