11 Michigan Volvo Dealers

Chris is always a pleasure to work with! - Bernie F

Chris is always a pleasure to work with! My work gets completed on time and as promised. I bring two Volvos here and Ed (mechanic) knows them inside out.

I would like to thank our salesman Ted Kress and Chad - mscdb75

I would like to thank our salesman Ted Kress and Chad Kyrie our Variable Finance Manager for their very hard work and making sure our process for purchasing our vehicle was effortless!!! Thanks Chad for going out on a limb with the best negotiating I have ever seen!! Thanks so much for everything. Go visit these guys if you are in the market to purchase a vehicle!!!

Let me take this opportunity to share our recent car - Nikky Ann

Let me take this opportunity to share our recent car shopping experience. Our last stop was at Crippen Mazda, which should have been our first. Because at the dozen or so car dealerships we visited we discovered many had bait and switch advertising when we found they didn't have the cars they advertised. Salesman who couldn't provide us with the car we were looking for and one dealership was in Ann Arbor. After looking at 2 cars neither one we were sold on, but decided to keep looking only to have the sales manager who demanded to know why we were not buying the car his salesman showed us. They even accused us of wasting his time. So at our wits end we stopped to look at the Mazda's on Crippen’s lot and was immediately impressed with the price of their cars and thrilled with the options that came on the car in our price range. What really sealed the deal for us was their salesman Brian who let us drive several cars before deciding on a CX50 for a very reasonable price. He was very professional and didn't use pushy sales tactics, worked out an equitable deal. The finance department also was very professional and competent. Overall I would highly recommend Crippen Mazda and especially Brian, as I said at the beginning. if we had went there first it would have saved us a lot of time and trouble. Thanks Brian!

Sesi Motors is a very nice place to purchase a vehicle. - ogdenfarm

Sesi Motors is a very nice place to purchase a vehicle. The store is clean, the environment is relaxed, and the staff are friendly and professional. The price of the vehicle was fair, and so was the trade value. All in all, a very easy process. Go see Bob (my sales consultant) for a great car buying experience!

Overseas Delivery - jillt

Phil was fantastic and incredibly knowledgable about the Overseas Delivery! We started working with a different dealer but chose Phil because of his knowledge. He was able to set everything up exactly how we wanted and when we wanted to go to Sweden. Once our car was here he was able to quickly get it cleaned and to us. Phil was pleasant and very approachable. He answered all our questions with ease and no complaints.He also helped us find discounts we didn't know we could have. I would highly recommend Phil at Volvo Maple Hill!

Sean Leach - Salesman - Serra of Traverse City - Just - Ty Webb

Sean Leach - Salesman - Serra of Traverse City - Just want to highly recommend Sean if you are in the market for a New or Used vehicle. I had been looking for a while for a good deal on a Honda Ridgeline. I found a great vehicle online at Serra of Traverse City and then scoped out the sales staff.... Sean had great reviews already so I sent him a cold inquiry about the vehicle. He quickly responded and personally checked the vehicle out for me. Sean sent a video of the truck and was totally honest and upfront about the vehicle. (It will need tires in the next few months before winter driving season). So I did some final research and found it was the lowest-priced, used Ridgeline in the Midwest. I called Sean a couple times with more questions and we settled on a deal for the truck (NART ). I was coming from another state for the vehicle so he turned me over to the F&I Business staff who were also easy to work with, got me a final Purchase Agreement and set up a date to get the vehicle. I flew into Traverse City Airport (which is right next to the dealerships) and Sean picked me up and drove me to the dealership to finish the paperwork and make payment. In less than 45 minutes, I was off and headed home in my new-to-me Honda Ridgeline! I highly recommend Sean Leach & Serra in Traverse City. Top notch in this business. = THANKS SEAN!

Ever hear of VIN Number switching?? I hadn't till I... - Phyllis366

Ever hear of VIN Number switching?? I hadn't till I met these crooks! I test drove a car and liked it. I am a 57 year old disabled woman, whose husband is home bound, so I went there by myself. Nothing was written down and given to me, except a computer print out of the car I drove and liked. It had a Vin number which ended in the year my oldest daughter was born, "1978". I told the salesman that I liked this car, liked all the extras, loved the color, "Desert Bronze", but could he see if he could get me one just like it with a navigation system at a reasonable price?? If not, I'd buy this one. He said he'd call me, and he did. He told me he could not find one that color with a navigation system, but would sell me the one I drove and he quoted me a price. I agreed to purchase and went down the next morning with the agreed amount, plus a trade in. I was met at the door with "Would you like to test drive your car again?" I thought this was a strange procedure. I answered, "No thank you, I've drove it all ready and I liked it, I don't need to drive it again." It had turn signals in the side view mirrors, 4 heated seats, garage door opener in the rear view mirror, 17 inch wheels, etc..... It was a "Limited", and had "Limited" written on the trunk. I had taken four pictures of it when I test drove it, to show my husband when I returned home. I still had the pictures in my phone in my pocket. I did ask for the vin number, so I could call my insurance company and have the car insured to drive it home! EXCITED!! They had the Vin number already written down on a post it note, and laid it on the table in front of me. I had State Farm on the phone. I looked at the Vin, and immediately noticed it ended in the numerals "1111" not "1978" the year my daughter had been born! I told State Farm I'd call them back. I blurted out, "This is not the right vin number!" I got a unison "Really!?" from all the salesman hovered around this old lady, including the rude Manager, Angelo Giordimaina. "Ohhh the car prepared out front is not the car you drove??? Go look at it." They all urged me to go out and check the car parked out front. Yes, it was the right color, desert bronze. It did NOT have turn signals in the side view mirrors, it had 15 inch wheels, NOT 17 inch wheels. It did NOT have heated seats at all. It did NOT have anything in the rear view mirror. It was NOT the limited that I had drove. I told them NO, I have pictures and a computer run off of the car I drove and this is not it. I pulled out my phone and showed them the pictures, which caused them to scramble! They still tried to persuade me that this was the car I agreed on, the salesman said he could "not remember showing me all the "perks" like turn signals, 17 inch wheels, garage door opener, etc". Then all of a sudden Angelo Giordimaina, started lecturing me, one of his salesman chewed me out, Angelo Giordimaina threatened to fire his new salesperson for doing this, but did not believe he knew any better. BUT since I was "green" and "did not know the difference between a GLS, and a LIMITED", he'd "give me a deal", which did not match the price I was quoted. What if, I had not noticed the Vin number difference? and had signed the papers, got into the car, and then realized it was not the car I wanted. I suspect......... "Too bad old lady, you bought it, now we are all going to the bar after work to celebrate". Go to Lafontane and get a family deal, not a Crook's deal. lafontainehyundai .com/

This dealership is a SCAM. - WilliamB

This dealership is a SCAM. This has been public knowledge for years but unfortunately with limited dealerships in West Michigan, you don't have many options. If you care about a high quality vehicle, honesty and respect this is NOT the place to go. After my family's experience and word from others, it is a matter of time before Mercedes Benz International closes this location. They are selling FAKE WARRANTIES. They show you a full colored brochure of a warranty which claims everything is covered. They proceed to hand you the paperwork to sign. Then when the time comes for a warranty repair, they state the brochure you were shown was not the one they sell. We still have the brochure and receipt from the DAY OF TRANSACTION! They play games with the customers, lie, and cheat people out of thousands of dollars. In addition, they lack all correspondence in addressing the matter. After speaking with other friends and neighbors in Cascade, they all had similar or worse experience with Betten Imports.

Great experience with buying a used car, Eric was great.... - jimmyswartz55

Great experience with buying a used car, Eric was great. I would recommend this place to everyone.