171 Michigan Ford Service Centers
Prompt service and got the job done accordingly. - Bluewind
Prompt service and got the job done accordingly. I was treated well and will definitely return
I have purchased 3 Explorers from Royal Oak Ford. - laurieburcal
I have purchased 3 Explorers from Royal Oak Ford. They have always been there for me with any vehicle concerns. George my service advisor has always been honest in the repairs for my 2006 Explorer. I only trust Royal Oak Ford and of course George to repair my vehicle. I’m bringing my vehicle in Dec. 11th to have it checked for all repairs needed and an estimate. It will cost me a lot but, my brother wants to pay for the repairs. Just have to let you know that this 2006 Eddie Bauer edition Explorer has been a remarkable vehicle. Thank you Ford for making such a fine vehicle.
Top Reviewed Service Specialists At This Dealership
Master Certified Service Advisor
Service Advisor
Basil was my service man. - Gail
Basil was my service man. He is a huge asset to the dealership. Never disappoints.
Promp and couteous. - michaelbirkholm
Promp and couteous. It was minor work but they handled it very well. Give them a A.
I have always had fast friendly service and they keep me - loker
I have always had fast friendly service and they keep me informed. Would definitely recommend to anyone.
Service Writer
Service Manager
We had mobile service for a recall problem. - GRTOOD94
We had mobile service for a recall problem. The technician who came to our home could not have been better. He was polite, informative, friendly, & knowledgeable. He was capable. My husband’s words: from the moment I said hello to him, I felt comfortable.
Body Shop Estimator
Excellent service and very fast turn around. - DON.EMENHISER
Excellent service and very fast turn around. Steve got my truck in and had what I would consider a major repair and turned it in less than a week. Hats off to them for service like this. Well done!!
Body Shop Manager
Parts Manager
Will Andrew's my sales rep was amazing he went abive and - wes8328
Will Andrew's my sales rep was amazing he went abive and beyond to make sure my repairs were done in a timely manor. Also he was very accommodation g when it came to securing us a vehicle my whole family could utilize
Great customer service! - KINGPEN
Great customer service! Vehicle service was great and they took great care of the customer
Great service, I had an issue with my trucks towing - Levisamb
Great service, I had an issue with my trucks towing system and they gave me a loaner immediately, were very nice, and had it done super fast
He had my car picked up and it was serviced and then he - amcclive
He had my car picked up and it was serviced and then he had it delivered back home. We did everything over the phone even paying for the service was easy. Will be back because of the great customer service.
Parts Consultant
8/29/24 - Another 5 stars if I could give the service - syaldrich
8/29/24 - Another 5 stars if I could give the service center 10. We were in a pinch and the service centers near our house were backed up for a few weeks. Spirit Ford was able to fit us and solve our issue. Sam Witte is a rock star! I would highly recommend their service department. The transmission gave out on my truck on the freeway near Dundee about 30 miles from our home. Sam Witte was our service rep and he was incredibly responsive, helpful and empathetic during this challenging and frustrating time. They completed the work before we expected and Sam worked with Ford Customer Service to help offset my out of pocket cost. Thank you Spirit Ford and Sam!
The service dept was great. - barb_moore21@yahoo.com
The service dept was great. Was able to get in quick and work was done in timely fashion.
Service department is very busy, however Roland does a - ed2024mi
Service department is very busy, however Roland does a good job with customer service. 5 stars 👍
Mobile Service Coordinator
The only reason I giving 4 stars is because it may have - stan.will40
The only reason I giving 4 stars is because it may have just been out of the control of the dealership. My car needed a EV battery and it took almost 3 months to get the battery. Besides that, the customer service was amazing, kept me in the loop as far as the progress of the battery, but I must omit that it was a bit stressful, to have to wait as long as I did.
He is so kind, helpful and knowledgeable. - Laurenholzen
He is so kind, helpful and knowledgeable. He is always on top of everything! He makes room for me when my vehicles are in need of service and always gets them in and out as quick as possible. Thank you so much!! You make everything so much easier for me and I truly appreciate you!!
Service Consultant
Leaun was great to work with. - debmo58
Leaun was great to work with. Love the car and the price was better than most we had seen.
Making the appointment using Ford Pass was great. - JALLISONCLINE
Making the appointment using Ford Pass was great. I was expected and my oil change was completed very timely.
Service
Assistant Service Manager
I took my car in for service because other Ford dealer... - kkinsman13
I took my car in for service because other Ford dealer failed to fix it. Atchinson's fixed it no problem. I also purchased a car for my mom from this dealer. Top of the line sales and service.
Oil change, tire rotation. Tire valve stems leaking. Power - feltmanilla
the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else.
service - dkivimaki
i have always had a great experience with andrea kanerva. she is always pleasant and knows about her job. extremely helpful. she is a pleasure to work with.
I would highly recommend Friendly Ford Lincoln for all - brittany.foster94
I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.
Guest Relations Manager
Assistant Manager
Parts Specialist
I appreciate their speed. - Kpl
I appreciate their speed. They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast. Ty.
Commercial Trucks Service Advisor
Best dealer around. Bill Meier is the best salesman that... - eGuidolliotga049
Best dealer around. Bill Meier is the best salesman that I have delt with in many years is buying vehicles. I look forward to future dealings with Bill at Ziegler Ford in Lowell Mi
Pick up and delivery was great! - nikki9115
Pick up and delivery was great! Never had to leave to get service handled! Thanks!
Excellent advice and service and very informative and - John-Hickling
Excellent advice and service and very informative and repairs were done quickly but the price of parts and labor is a little high for me and can’t afford it.
Dean sellers always does a grand job. - jlcrozell
Dean sellers always does a grand job. Briana my tech was excellent and very through. She followed up after to make sure that I was happy with the service on my car. Great dealership.
Friendly and helpful. - viper72095
Friendly and helpful. Bought many cars from Joy over the years. Always happy with each car. Clean waiting room.