131 Michigan Jeep Dealers

Brenda Thornton Is The Best Salesman I’ve Ever Met At - bashfbj

Brenda Thornton Is The Best Salesman I’ve Ever Met At Northland ! She Takes Her Customers Thoughts And Concerns Into Consideration In Making Such A Big Decision. If You Are Looking For An Amazing Salesman Brenda’s The One !

Just had the most amazing experience with Bill! - Dodgeguy

Just had the most amazing experience with Bill! He's absolutely remarkable! Can't wait to buy another car from him soon. Thanks for helping my fiance and I get into a Dodge Durango!

Buying my new car here was the best car buying experience - JeepLovingJulie

Buying my new car here was the best car buying experience I ever had. My salesperson, Dylan, was so knowledgeable about the Jeep brand, actually listened to exactly what I wanted in a car, was super patient and helpful with all my questions, was very transparent throughout the process, and followed up to see how things were going after the purchase. He even went above and beyond scheduling an in person meeting with me a week after the purchase to answer more questions I had. Rob and Sara on the finance side were exceptional, too. The facility is immaculate and the waiting area has exceptional amenities. Overall everyone was knowledgeable, friendly, and very committed to making sure I got what I want, my questions were answered, and that I was super happy with my purchase and the total experience. I LOVE my new Jeep Grand Cherokee, will only go to this dealership from now on, and will be recommending this dealership to everyone I know.

They did a awesome job fixing my tire problem and now - chrissybotson

They did a awesome job fixing my tire problem and now it's not losing air

I worked with Brian and Sandy in the service department. - Mark B.

I worked with Brian and Sandy in the service department. They were phenomenal! Went above and beyond to get my truck in and out on a busy Monday while understaffed that morning. They could have made excuses and/or made me reschedule. Instead, they still provided excellent customer service. Greatly appreciated. Mark B.

Service department is a joke! - lanavanhoe417

Service department is a joke! Send you off with a service report, everything Great and all items checked off stating all was CHECKED. First, earlier this year brought our Silverado in for an oil change and multi point inspection. Left with form - all things checked. Less than 48 hours later, while checking something else out, husband checked oil filter compartment as he was in the area. YIKES. A full squirrel nest! BUT..our filter was “checked” and all GOOD! Send a complaint - answer, they were sorry, but short handed! This past week had oil change on our Traverse as we are heading to Florida. Started having problems with a noise when turning. Looked up what it might be wrong. Check Steering fluids. Husband did just that and there was next to NOTHING — ZERO fluid. How can that be if it was checked? What else WASN’T done? We purchased your oil plan for both vehicles. GLAD THEY ARE DONE! Truly thought going to the dealership was the way to go! Guess NOT. Time to find a local garage!

So glad we found Watson Benzie, a great service - Guy W

So glad we found Watson Benzie, a great service department with knowledgeable, professional, friendly staff. The entire service staff have been great. Would highly recommend this dealership for superior service and customer experience.

They (Jennifer) did make it right! - Catbits

They (Jennifer) did make it right! My vehicle was cleaned. I was unable to remove the bad review.

The service here is terrible. - me

The service here is terrible. They are always short-staffed on technicians. It takes weeks to get an appointment. When you finally get your vehicle in for the appointment, it can be several days before someone looks at it. Recently, they had my car for a couple of weeks, saying that the part they needed was held up in Mexico. I went into the office only to find out that the part had arrived a week before. I've had to bring my vehicle in multiple times to address the same issue. The first time they misdiagnosed it, they fixed the wrong issue. The second time, they claimed to fix it, only to find out that the problem still existed the next day. It won't be long before I sell this car and move on from Jeep.

Ashley Martin was once again very helpful with the whole - John

Ashley Martin was once again very helpful with the whole warranty process with my vehicle. She made sure I had a rental during the repair, she kept me updated while the vehicle was being worked on, and she had answers for all of my questions. Ashley did a great job handling my warranty repair.

This place is really bad the service department is set up - georgethecat80

This place is really bad the service department is set up to screw you over... We were trained to lie to the customer to get more work money out of them very bad place to work and go to

My Wrangler 4xe has now been here for 3 weeks - the - Joanna Heerema

My Wrangler 4xe has now been here for 3 weeks - the electric battery has failed and there is no end in sight to getting a new one. I had to get my own ride for the first two weeks. The people at Courtesy are very nice, but apparently have no power to get parts from Chrysler. My advice - don't ever buy an electric vehicle. I'm tired of being the guinea pig. I'm updating my star rating. The people at the Courtesy Jeep dealership have listened and responded to my every need. It's a shame Stellantis can't be more reliable for their sake. Despite this, they are doing a great job at trying to make Stellantis look good.

Lou and Dallas were very helpful and helped me get into a - A. Lang

Lou and Dallas were very helpful and helped me get into a new car. Lou and Dallas are very professional and I would recommend their services to anyone.

Brought my dodge ram in for service. - Boat

Brought my dodge ram in for service. Was a great experience. Mike was very helpful and didn't take long at all. Great place to go for service.

I consider Bill Ball “my car guy”. - Wendy Morris

I consider Bill Ball “my car guy”. He has found me a few vehicles over the years and I appreciate his honesty and professionalism!

Great job with explaining details as well as getting my - hernandez.araceli

Great job with explaining details as well as getting my payment as a new graduate right where I needed it!

Geneva Taylor is top notch in all areas! - Carlajanisse

Geneva Taylor is top notch in all areas! From the moment we sat together to order my Jeep, through the very long wait process, to delivery, she was proactive and amazing! I couldn’t have gotten through the process without her and can’t imagine ever working with someone else!

Only place I’ll go to buy a car! - lindseyjdwyer

Only place I’ll go to buy a car! The best sales team and best deals.

I have had the pleasure to work with John Pitoniak for - mspranger

I have had the pleasure to work with John Pitoniak for several years. He is an excellent salesman that spends the time to listen to your needs and then gets right down to business to find you your vehicle at a price that is unmatched!

Can I give 0? - Marilyn

Can I give 0???My review is concerning service (or lack thereof). I had a problem with my driver seat electronics. I had stopped at a drive through place, and pulled over to eat my burger. When I tried to put my seat back, the electronics of that seat went crazy. The entire seat went all the way back, and the seat back went all the way flat. I looked under the seat, but, of course did not know how to fix whatever was wrong. By coincidence I was about a mile away from Feldman, my dealer, and drove there immediately. the service people took a quick look, said it looked like something had come unplugged, and got it back working. I was very happy and complimented them on their quick responsiveness and expertise... Until about 3 weeks later, when it happened again. I had had a doctor's appointment at a hospital downtown and after the valet had moved my seat to fit him, I tried to reposition for me again. Same crazy seat movement. I pulled into a parking lot, and tried to look for the little "plug" that may have come loose again, but there was no little plug that I could just replug, just a bunch of wiring. I must have moved the wiring around in such a way, that whatever short was happening was reconnected and I was able to drive the 25 miles home OK. I needed an oil change and a tire check a couple weeks later, and wanted them to check out and fix the seat problem. No problem on the oil and the tire, but the seat required an appointment, and the closest one I could get was in November (3 months away). After expressing my outrage at the delay, I made the appointment, which I finally went to November 4. OK, I had to leave the car, but they didn't know when they would get to it. Well, I argued, what's the use of an appointment then? They had no idea where I was in the queue, but they would look at it in 24-48 hours. When 24 hours was up I called to see if they knew when it would be seen, and was finally told I was 10 cars out. BUT, even though it looked like several days away, I couldn't have my car, because it had to be on their lot (just sitting there) while I had to get rides from people. I said, they could call me the day before it was to be seen and I could bring it back. NOPE, had to be on their lot. Why? I asked, "that's the way it's done." So, I'm picking up my car tomorrow and looking for a new dealer. I've been driving Chrysler minivans for 35 years, from 1989 until now, and was planning on a new one next year. Well, with their dismal "service" it won't be at Feldman. Don't like to play the "old lady" card, but having an almost 80 year old in an empty parking lot downtown trying to figure out where that little plug was, and just by chance finding some magical connection, doesn't look good. I'm always afraid to change my seat position when driving and can't let anyone else drive my car just in case. It's a hit or miss proposition when I try to change position. Sometimes I feel it starting to go whacky, and sometimes it works fine. I have to explain to valet about not moving my seat every time I go to my appointments (every 2-4 weeks) and hope they see the big note I have to leave, just in case.

i am very pleased with the deal my salesman thomas knight - deaddog12a

i am very pleased with the deal my salesman thomas knight was very good i would recommend this draler

Golling CDJR-Roseville is the best dealership I have ever - Jason Connor

Golling CDJR-Roseville is the best dealership I have ever been too. I live 1-1/2 hours from here, but ever since my experience in 2021 with, Sean Cubbler (now new car sales manager), was so amazing when he was a new car sales professional, I will not go to another dealership. MICHAEL QUERRO knocked it out of the park! Michael is an asset to Golling CDJR-Roseville. He was very responsive with sending me multiple quotes, text messaging, & phone calls. He is a NO PRESSURE sales professional and gave me time to digest the increased cost, giving me space, but not ignoring me. Since 2021, the cost of the same model RAM has gone up $10k (Stellantis increase, not dealer). I geared myself for it but was not as prepared as I should have been. Michael and Sean (Cubbler) came up with different payment scenarios to get me where I needed to be at, comfort wise, with payments!!! THANK YOU so much!!!! I will be returning soon for a 2024 JEEP!!!

Great service, friendly staff, and they worked with me on - EDPRIMEAU

Great service, friendly staff, and they worked with me on the price that I ended up paying. Good deal on my trade in as well.

Fantastic! - Inspectordan

Fantastic! Could not be happier. This is the best experience purchasing a vehicle. Very professional “Wow”

I witnessed a very kind act on May 29 at Sparrow Hospital - Marilyn Porter

I witnessed a very kind act on May 29 at Sparrow Hospital in the emergency room that involved one of your employees.. A man entered the emergency room asking for his wife. As he continued to speak to the personnel, he told them that he had been to your dealership looking to buy a car. He was unable to find something and ended up in the waiting room at the end of business day with no ride home. People at the dealership were trying to figure out how to help him when a man told him that he would give him a ride. He said that the man's name was Lauren or Lawrence and brought him to Sparrow Hospital. On the way there, he told your employee that he hadn't eaten in two or three days. Your employee stopped and bought him food as he had a large bag of food, and he kept saying how grateful he was. I don't know if he was a homeless person and wasn't disheveled so I assumed he might have been down on his luck. Either way, your employee went above and beyond the call of duty. Bravo, Lauren or Lawrence (I am sorry if I got it wrong). Marilyn Porter p.s. I didn't buy a car but couldn't find another way to tell you about this and I had to fill out the things below to do this.

Christian was an outstanding salesman , he had me sold - Joe

Christian was an outstanding salesman , he had me sold and convinced this was the durango for me.

Impressed with the personnel from the service manager, - gmccombs

Impressed with the personnel from the service manager, mechanics, bookkeeper and salesperson that showed us a new truck. Recall on my jeep was explained on first visit, part ordered fast, few days later my appointment was scheduled for 3 days later and job was finished in 1 1/2 hour, including a top notch oil change by great employees. Will be coming back with all those knowledgeable people and smiles. Thanks everyone.

Honest and reliable service department that gets the job... - sj

Honest and reliable service department that gets the job done right. Thankful Alex was able to explain to me what my vehicle needed and why.

As a former sales person myself, I appreciate a low key - Perfectionist

As a former sales person myself, I appreciate a low key presentation that allows me to do my own evaluation, form some impressions, and yet is available to answer any questions I may have about the product. J.C. fulfilled this role perfectly. I brought my own "expert" to assist me and J.C. acknowledged his expertise and provided any additional information he requested about the vehicle. After our test drive he presented a few other options and we took another test drive (in a different vehicle) and discussed the results. I was not able to conclude the transaction that day and he was respectful of my decision (I hate a high pressure sales presentation) and he was respectful of my position. We made arrangements for me to call the next day with a final decision. After I decided to make the purchase we then made arrangements to finalize the transaction a few days later as I had other commitments. J.C. was knowledgeable about financing options and patient with my questions (I ask a lot of questions) We ran through several possibilities and concluded the purchase to my satisfaction. The "in person" contacts were professional and he followed through on each commitment that required e-mail contact. The showroom and sales offices were immaculate, attractive, and comfortable. The service areas looked just as good though I have no present experience with the staff or their performance in the backshop. So far so good. The highest compliment a customer can give is to return again for another purchase and at this point, I would certainly take my business back to J. C. Cooper.

Stopped and talked to Rylee and she was very helpful and - Weezie_wright

Stopped and talked to Rylee and she was very helpful and knowledgeable. Will work with her in the future.