142 Michigan Ford Dealers

Jeremy Taylor is a great salesman but also a great - sbisher

Jeremy Taylor is a great salesman but also a great person. He walked me through every step of purchasing my vehicle with honesty, kindness and respect. I am very grateful for his service.

They take care of this widow and of her/my wheels. - lynnemaria

They take care of this widow and of her/my wheels. I wasn't sure if I would like the changes to the 2024 Escape to go with that lease or if I would just buy out my lease. Is at down in the 2024 and it was JUST RIGHT!

Nathan made our purchase of the 2024 Ford Explorer xx as - Qsnme

Nathan made our purchase of the 2024 Ford Explorer xx as seamless as possible! Vehicle was ready & waiting when we arrived. Everyone involved was very professional and answered all of our questions promptly! Love our new Explorer!

Cheyenne knew every answer to my questions. - Walkerrick457

Cheyenne knew every answer to my questions. It was a pleasure to deal with her.

Excellent sales person and all people at this dealership, - suvok69

Excellent sales person and all people at this dealership, thank you. I will be buying from here again.

Fantastic experience at this dealership, and I could hear - SJ

Fantastic experience at this dealership, and I could hear it from others that were also at the location while I was there. Thank you for the great experience and making me feel at ease and comfortable from the moment I stepped in to the final signature on the vehicle

Took my new 2024 Maverick for its first oil change back - dsmolek

Took my new 2024 Maverick for its first oil change back on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. I waited over 90 minutes for the service and I got up to look to see if it was in the parking lot when finished it was so I went to the service desk the advisor kind of looked surprised to see me I wondered if he forgot that I was in the waiting room. The dealership offers a complimentary car wash with any service it did a very poor job cleaning it I went and asked for them to wash it again which they did. This is the second time I have had not so good experience with the service department the first incident was with my wife’s Escape. I think it’s time for me to find another dealership.

Jasmine Law helped me my purchase of my 2024 Escape! - judithpoconnor

Jasmine Law helped me my purchase of my 2024 Escape!! She was extremely knowledgeable with the car and was a great help to me, getting sorted!!! I would definitely return to her and the dealership!!

Awesome Experience, I enjoyed the entire process. - eric

Awesome Experience, I enjoyed the entire process. the employees were very friendly and helpful. AWESOME

Anthony was very helpful and informative during the - Shelby

Anthony was very helpful and informative during the process of getting me in a new vehicle. Awesome experience, great customer service.

Very helpful and welcoming staff in both the Sales and - Stan

Very helpful and welcoming staff in both the Sales and Service Departments. I just purchased my fourth new vehicle from Seymour.

Bought my car from them and have always had it serviced - janetmacdonald

Bought my car from them and have always had it serviced by them. I will get my next car from them too.

Gordie Johnson at Avis Ford is the best! - MAngelic1

Gordie Johnson at Avis Ford is the best!!! I told him what I wanted and he delivered!!!! He got me a great vehicle and an even better deal!!!! I will always come back to Gordie & Avis because they always put the customer first!!!!

Josh was very straight forward. - Wheelerc250

Josh was very straight forward. Answered all questions. Was willing to listen and understand what I was looking for. He’s an all around great guy

Dealer found and delivered the vehicle in one day. - jcooksey49

Dealer found and delivered the vehicle in one day. Salesman was knowledgeable and more than helpful

Absolutely the worst buying experience I've ever had. - Dan

Absolutely the worst buying experience I've ever had. Dealt with Donald who is totally incompetent. Has financing lined up at 5.99% through a credit union, Donald said he could beat the deal and proceeded to hard pull my credit and came back with an offer of 7.5%. The following day he called to try and sell me on a warranty package that I declined. He then called my wife and co-signer to try and sell it to them. I'm purchasing this vehicle from Alaska and my wife is driving it back. I am insured through State Farm who told me it was no issue insuring it through them in Alaska, my lender also had no issue with this. Donald called me and told me that my co-signer had to insure the vehicle for my wife, who is on the title, to be able to drive the vehicle off the lot. We ended up having to buy temporary insurance in Michigan for the dealer to release the car to her. All this after we had finalized financing and had check in hand at the dealer. 15 phone calls, 8 emails, and 4.5 hours of sitting at the dealership later we finally have our new car. The financing manager finally stepped in toward the end and took over for Donald. He drew up the paperwork as a cash sale per Donald's instructions to then have to turn around and rewrite tit because as stated it is through a lending agency. Do yourself a favor and never try and buy a car through Donald at Royal Oak Ford. 4 days of headaches after finalizing lending and paying for 6 months of insurance in Alaska and now temp. insurance in Michigan we finally have our vehicle. Absolute joke of customer service. Rant over.

Ivan Johnson is the Service Manager at DeNooyer Ford. - Dan01980

Ivan Johnson is the Service Manager at DeNooyer Ford. There was some miscommunication with the service team and I and Ivan cleared it up for me. Great customer service Ivan. Thank you. I'll be back for my vehicles needs.

I purchased my fourth car from Briarwood Ford about a - Jeffrey.bwn

I purchased my fourth car from Briarwood Ford about a month ago . As always my sales associate Bruno Seminara took fantastic care of me . He always listens to what I’m looking for and goes above a beyond for his customers .

Very courteous and professional. - bonnie7590

Very courteous and professional. Love my car and all features! Nicole you are the best

Teryn was a pleasure to deal with! - Darek.maybee

Teryn was a pleasure to deal with! What a nice person! She took care of all my questions and was extremely prompt! 10 out of 10, thank you Teryn….

Randy made the whole process easy and convenient. - brianslocum76

Randy made the whole process easy and convenient. Purchased the vehicle online and they delivered right to my driveway! Great experience!

Couldn’t have asked for a better salesman, thank you - Lori.george0510

Couldn’t have asked for a better salesman, thank you Pete. The F & I lady I believe her name is Vicki, She was awesome too.

Unfortunately, I did not purchase my Explorer from Maxey - Tom

Unfortunately, I did not purchase my Explorer from Maxey but I called on Tuesday about service, which they said, no problem. Wednesday, they declined to service the vehicle because it was not purchased there but recommended Roy O’Brian. Thank for the recommendation, I my vehicle is a 2013, i intended to have it fixed and trade it in, Roy O’Brien has been great so far- Thank you Bob for the recommendation.

I always get five star platinum treatment from Dorian - onjelb

I always get five star platinum treatment from Dorian Ford. From vehicle search to purchase to service, the customer care is top tier. I will never go elsewhere. Dorian Ford is the reason I drive Ford cars.

I've purchased 4 vehicles from Bill Marsh over the years - dpmcclary

I've purchased 4 vehicles from Bill Marsh over the years and it's always a great experience. Our recent truck purchase was handled by Edgar and it was easy peasy. And, they still took a personal check for the complete purchase price!

From the quick response to a question online to the final - Rhonda L

From the quick response to a question online to the final sale, it was a great experience. Jordan was great to work with and did all he could to make sure we were completely satisfied. I highly recommend this dealership, and especially Jordan!

Brian came out to my house for a mobile repair. - Buzz

Brian came out to my house for a mobile repair....minor recall. He was a great ambassador for the dealer. He was very nice and explained how they can do all sorts of mobile repairs....oil changes, and more right at the house.

The sales staff were friendly and did everything right - jack38m

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers.

Andrew (salesman) and Morgan (credit mgr. - stevevukmirovich

Andrew (salesman) and Morgan (credit mgr.) were very helpful and made the process seamless. I would definitely recommend LaFontaine Ford of Grand Rapids to my friends.

Great 2024 Mustang buying experience at Wilson Ford. - ratox1

Great 2024 Mustang buying experience at Wilson Ford. Friendly folks, a pleasure to deal with. Very professional, and from our Jeep trade-in to the final delivery all went smooth and easy. Pleasant experience and highly recommended.