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Suburban Ford of Romeo

Washington, MI

4.9
847 Reviews

12425 30 Mile Rd

Washington, MI

48095

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847 Reviews of Suburban Ford of Romeo

August 16, 2026

Suburban Ford of Romeo is the best dealership in the area. They are professional, courteous, and go above and beyond to make sure you’re taken care of. There is no other dealership I would trust my vehi More

by kwm1369bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill (Service Advisor), Tony (Driver), Greg Klave
August 16, 2026

Greg Klave was wonderful to deal with in buying our car. So helpful. Everyone we came in contact with, was great. This is my go to dealership. More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Klave
Aug 17, 2026 -

Suburban Ford of Romeo responded

Hi Elaine, we're so glad Greg and the team made your car-buying experience such a positive one! Thank you for choosing Suburban Ford of Romeo and sharing your feedback. Safe travels ahead!

August 15, 2026

Nice people here. Wait time is a bit long though. I would recommend this dealership. More

by scobol65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
Aug 17, 2026 -

Suburban Ford of Romeo responded

Hello there, it’s great to hear from you! We always try to provide a 5-star experience so if there’s anything else we could have done to improve your visit, please let us know.

August 05, 2026

Everyone is super friendly and they treat you like family, in and out super quick More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Smith , Alfonso Vultaggio
Aug 06, 2026 -

Suburban Ford of Romeo responded

Joe, thank you for sharing such a great review! Creating a welcoming atmosphere and making every visit as smooth and enjoyable as possible are exactly what we strive for. We appreciate you choosing Suburban Ford of Romeo. Thank you for trusting our team, and we hope to see you again!

August 05, 2026

Incompetent xxxxxxxx. Tried chargning me $1,500 to replace a passenger side mirror that shouldn't cost $500. They will never get any business from me for the rest of my li More

by mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Blashill
Aug 07, 2026 -

Suburban Ford of Romeo responded

Michael, we understand that concerns around pricing can have a significant impact on the overall customer experience, and we appreciate the opportunity to review your feedback. Our team is committed to providing competitive pricing that reflects the level of care and service we strive to deliver. If you would like to further discuss the details of your repair estimate, I’d be happy to connect with you directly and review the charges. Thank you, Antonio Vultaggio - General Manager - antoniovultaggio@lithia.com

August 02, 2026

Service reps very efficient and courteous. Services provided were fine. Length of time to perform simple service was excessive. More

by tommargek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Aug 03, 2026 -

Suburban Ford of Romeo responded

Your feedback is invaluable to us, and we are glad to hear that our team was efficient and courteous. However, we regret that the length of service was longer than expected. We will be sure to share this feedback with our team. Thank you for choosing Suburban Ford of Romeo!

August 01, 2026

The complete staff is fantastic. From Sales to Service. You can’t go wrong with Suburban Ford of Romeo More

by dtaylor444
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
Aug 12, 2026 -

Suburban Ford of Romeo responded

We're so happy you're confident in our team from sales to service! Thanks for choosing Suburban Ford of Romeo and for sharing your support with us!

July 31, 2026

Hillary Adams and James helped me twice. I will be back and with others. Best decision I ever made. Thank you again. For everything you were able to do More

by Whiteboy270408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Adam
Aug 03, 2026 -

Suburban Ford of Romeo responded

What an incredible compliment! It's wonderful to hear Hillary and James provided the kind of experience that keeps you coming back. Thank you for choosing Suburban Ford of Romeo and for recommending us to others. We truly appreciate your trust!

July 28, 2026

Jeff was super nice and kind and I hope he falls through and checks on the running boards on my truck. Because I love my F150 it’s The third or fourth one I’ve owned and because of the running boards I’m se More

by onesassijean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasn’t in sales dept
Jul 28, 2026 -

Suburban Ford of Romeo responded

Thank you for sharing your feedback about Jeff and our service team! We'll make sure to share your comments with him. We wish you many safe and happy miles in your F-150 and hope to see you again at Suburban Ford of Romeo. Safe travels!

July 27, 2026

Great dealership. Service writer was polite and had everything ready before I got there. I received updates on my vehicle and was pleased with the service. More

by Dalepelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Booser, Alfonso Vultaggio
Jul 27, 2026 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us! We appreciate your kind words and hope to see you again at Suburban Ford of Romeo. Safe travels!

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