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Southgate Ford Inc.

Southgate, MI

4.8
308 Reviews

16501 Fort St

Southgate, MI

48195

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Showing 308 reviews

November 05, 2026

The employees seem to be out to make a buck. My car sat on their lot for a week and I was charged $195 for nothing. They didn’t fix a single thing on my car. Bunch of con-artists. More

by zanki69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Bouchard
November 02, 2026

Friendly, knowledgeable,helpful,and near by. Salesman was courteous and helpful. Dealership large and clean. Good selection. More

by endure2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ryan, Ray Bouchard
October 31, 2026

Service was quick and thorough. My service tech was very friendly and informative with what was going on with my vehicle. Being able to get my vehicle checked at my own home was a b More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
October 29, 2026

Michelle did an excellent job explaining all of my pricing options. Brady did an excellent job explaining all of the bells and whistles available to me on my brand new F-150. Hopefully I can hang on More

by lvcountry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Brady, Ray Bouchard
Oct 31, 2026 -

Southgate Ford Inc. responded

Hello, thank you for your fantastic review! We're thrilled to hear that Michelle and Brady provided you with excellent service. Enjoy your new F-150, and we hope it brings you as much joy as your last one did for 18 years! We're here for you whenever you need us.

October 14, 2026

The only Ford dealership I’ll go to. They are fair and take care of my car. They are honest and go the extra mile to make you happy. I also have the best Salesman: Al Orlowski. More

by tismoe2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rehse
Oct 16, 2026 -

Southgate Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2026

The employee was professional and answered all my questions about the car and repair was done in short time . More

by Jac44rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
September 28, 2026

Lazy, unhelpful, and dismissive. The service department seems unwilling to do more than the bare minimum to resolve their customers’ problems. Even when they do attempt to address an More

by Eric canaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 04, 2026 -

Southgate Ford Inc. responded

Hi Eric, we are disappointed to learn of your experience here at Southgate Ford, but we will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (734) 324-9813 so we can work towards a resolution. We look forward to hearing from you.

September 21, 2026

Southgate for did an excellent job with the purchase of my new F-150. They took the time to explain everything, and got me the best price. I would recommend any customer looking for a ford car to go to S More

by bollerc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Sep 26, 2026 -

Southgate Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again in the future. Best wishes, Southgate Ford

September 12, 2026

My problem was corrected in a short amount of time. I also got the Works. It was done in a short amount of time. The service department did a great job. Thank you Joan and staff More

by rlburgess25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Bevac
August 15, 2026

John Mehall is a great dealer at Southgate Ford. We have been leasing cars from him for years More

by miqaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mehall
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