Southgate Ford Inc.
Southgate, MI
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The employees seem to be out to make a buck. My car sat on their lot for a week and I was charged $195 for nothing. They didn’t fix a single thing on my car. Bunch of con-artists. My car sat on their lot for a week and I was charged $195 for nothing. They didn’t fix a single thing on my car. Bunch of con-artists. More
Service was quick and thorough. My service tech was very friendly and informative with what was going on with my vehicle. Being able to get my vehicle checked at my own home was a b My service tech was very friendly and informative with what was going on with my vehicle. Being able to get my vehicle checked at my own home was a big plus! More
Michelle did an excellent job explaining all of my pricing options. Brady did an excellent job explaining all of the bells and whistles available to me on my brand new F-150. Hopefully I can hang on pricing options. Brady did an excellent job explaining all of the bells and whistles available to me on my brand new F-150. Hopefully I can hang on to this one for 18yrs like I did with the last one! :) More
The only Ford dealership I’ll go to. They are fair and take care of my car. They are honest and go the extra mile to make you happy. I also have the best Salesman: Al Orlowski. They are fair and take care of my car. They are honest and go the extra mile to make you happy. I also have the best Salesman: Al Orlowski. More
Lazy, unhelpful, and dismissive. The service department seems unwilling to do more than the bare minimum to resolve their customers’ problems. Even when they do attempt to address an The service department seems unwilling to do more than the bare minimum to resolve their customers’ problems. Even when they do attempt to address an issue, I have little confidence in their ability to resolve it properly. Overall, the level of service and professionalism has been extremely disappointing. I would recommend using literally any other Ford service department over these bumbling buffoons. More
Southgate for did an excellent job with the purchase of my new F-150. They took the time to explain everything, and got me the best price. I would recommend any customer looking for a ford car to go to S my new F-150. They took the time to explain everything, and got me the best price. I would recommend any customer looking for a ford car to go to Southgate ford! More
My problem was corrected in a short amount of time. I also got the Works. It was done in a short amount of time. The service department did a great job. Thank you Joan and staff I also got the Works. It was done in a short amount of time. The service department did a great job. Thank you Joan and staff More


